Configuration profile won't install

Dear all,
I try to install a new Exchange configuration profile using Safari to be able to synchronize my ipod with my company's email and agenda (Lotus Traveler). The configuration profile is downloaded by Safari but the "Install profile screen" doesn't show up as it should do. I'm stuck on a web page with an empty square (representing a file I guess) and the name of the configuration file below. If I click on the file, nothing happens.
This happens since I installed the application called "Files Lite" to be able to store all kinds of documents in my ipod touch. At first, I was proposed to open the configuration profile with "Files Lite", which I didn't want. So I uninstalled "Files Lite" but now, I can't even open the configuration file. I guess Files Lite didn't clean up everything.
Did anybody experience this kind of problem ? Do you have any suggestion ?
Thanks

"Files Lite"'s support team says it's something they had not planned in their software. A new version should be published soon on itunes solving this issue.
I personnaly found a workaround by uninstalling "Files Lite" PLUS another soft, "FileMap", which was in fact the origin of my problems ! Once all these files handlers uninstalled, I could install the configuration profile without any problem.

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