Configurator adds Apple ID requirement to apps!

I'm using Configurator 1.2.1 to deploy 90 iPads in my school. I have purchased licenses for Pages and Keynote. After updating iPads and reloading apps, Pages requires entering an Apple ID yet Keynote doesn't. Some other non-Apple apps also require appleID now. The students can't get at information (notes) that they entered with Pages. How do I work around this?

Solved it. The apps new requiring Apple IDs and pw had been originally downloaded under a different Apple ID that what was being used by Configurator, and then the app had been added to the apps panel of Configurator which was running the true Apple ID for Configurator. Something got 'fixed' in the new relase of Configurator so that this discrepancy was corrected. Didn't happen the first time everything was loaded ... Still, the issue remains with paid apps.

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May 1, 2013 Apple Requiring Retina Apps- iPad DPS Status

I recently read apple is requiring all apps to be retina on May 1, 2013 and am currently creating a multi rendition iPad layout.
I have DPS Single Edition. I am trying to figure out if I build a multi-rendition dps app. Is this considered a retina app?
Or does apple consider the multi rendition 1024 by 768, and would be regected by Apple?
What is the suggested path from Adobe on this issue going forward - forcing you to create retina only with no support for older models? Or to force the purchase of DPS Enterprise to create a Multi-Folio for both sizes?
Thank you I apreciate any feedback!

I have used MSOs with text and PDF images that are exported in vector format. MSOs use also Slideshow Auto Play and Cross Fade so that the MSOs start to change states automatically when page is turned. When I use the app from iPad 4 via Adobe Content Viewer, the MSOs have notable delay in focus. (and since iPad 4 has better performance I am affraid to even think what kind of delay there would be with iPad 1-3...)
If MSO doesn't have Auto Play but instead user triggers state change via Button, there is no delay.
I would really like to use the Auto Play due to better user experience. Does anyone have any advice for me how to achieve this without notable delay?
Is it possible that once the app is available in the App Store and user starts to use the app from the iPad the delay would be shorter? Or even disappear? What I mean is that, does the Adobe Content Viewer have longer delay?

HT5312 i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do. thank you. Truong Thanh Cong

i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.
thank you.
Truong Thanh Cong

I had this same problem.
Go to http://expresslane.apple.com.
hit iTunes
hit itunes store
hit account management
hit forgotten AppleID security questions.
hit continue and enter your phone number
apple support will call you and guide you through the reset process

HT5312 i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.   thank you

i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.
thank you.
Mosab azdein

Hi Mva,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
   Then select 'iTunes Store', and on the next screen select 'Account Management'
   Next choose 'Apple ID Account Security' and fill in that you'd like your security
   questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB

HT5312 i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.

i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.

Hi Oms3ad,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
   Then select 'iTunes Store', and on the next screen select 'Account Management'
   Next choose 'Forgotten Security Questions' and fill in that you'd like your security
   questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....

HT1918 i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.

i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Want to add my apple ID to the app store

Inherited my wife's old iPad when she bought a mini. Want to add my apple ID to the app store but it keeps coming up with her ID

It's a proper credit card, not a prepaid one ? See if this page helps fix it : http://support.apple.com/kb/TS1646

Apple should add the "permanently delete unwanted apps" option ?

Hi guys,
I think that Apple should add the permanently delete unwanted apps option to our account. We pay for them and we have a right to get rid of them, and Apple has to respect its client right. If Apple want to keep it as a record, keep it itself. Sometime, we just don't want to have any relationship with something and want it out of our life.
If Apple does not respect us, I will stop using apple products for good.
If you guy agree with me, vote for it and ask Apple to respect us.

The point you make is valid ... providing you are
1. Sure you won't want to download it again ... or
2. In the event it was permanently deleted you wouldn't mind paying for it again if you did.
It's no good expecting Apple to keep it as a record for themselves ... having bought it, you are the only person who has an interest (or not) in its continued availability.
By the way, you are not supposed to conduct polls of any kind in these forums. Part of the T & C.

What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple. We want to host the app elsewhere. How do we host our DPS app on our client's website?

What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple to approve. We want to host the app elsewhere. How do we host our DPS app on our client's website? Thanks.

Unless I misunderstand the question, you can't do what you're asking to do. Apple doesn't allow you to bypass their store and host public apps on a website. The exception is an enterprise app, which requires an Enterprise account with both Apple and Adobe. This type of enterprise app can be distributed only within the company. If that's what you want to do, you can learn more here:
Digital Publishing Suite Help | Creating viewer apps for private distribution
Distributing enterprise iOS viewer applications with Digital Publishing Suite | Adobe Developer Connection
Another option is to add the development app to several devices and use those for your demo.

How can I get Apple to approve an app created by a third party?

I was trying to install an app provided by Headwaters Economics (http://headwaterseconomics.org/tools/eps-hdt/download-eps-hdt-application). When I click the install button, however, my OS gives a message saying "'install.app' can’t be opened because it is from an unidentified developer.:" The software in question is an add-on for Microsoft Excel, and it is crucial for acquiring data I use in research. The software is recommended by staff at the Bureau of Land Management. They have been working with me for a while on acquiring data. They suggest, and the online documentation at Headwaters Economics confirms, that this add-on app will fulfill my research needs. How do I get Apple to approve this app for installation.

There is no Apple approval process for this. Headwaters Economics needs to fork over the $99 to get a Developer ID so that people who install their software can be assured it came from them and isn't some malware masquerading as them. Until that happens, you will have to right click (or command click) and choose "Open" to get past the Gatekeeper.

ITunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync.

iTunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync to the other devices but now there is a listing a movies with no cover photos and in fact if I try to view the movie on the MacBook Pro it cannot be found unless I download it.

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

Can't add funds or purchase in app store?!?!

Trying to buy angry birds in space and I can't add funds or purchase the app. Says your request cannot be performed at this time please try again later... Anyone else having problems? Starting to get annoyed with apple's software issues. Bring Jobs back to life!

Post in the App Store forum.

Why cant i add my own sound to apps like facebook e mail and twitter

why cant i add my own sounds to apps like facebook e mail twitter

"add my own sounds to" - do you mean notification sounds?? If so, they are set by the App developer and can't be changed (other than disable).
"Why" - this is a user-to-user support forum. No one here can answer "why" Apple does or doesn't do anything.

Restored iPod to 4.2.1 Previously working apps now say "Update Required: This app requires IOS 4.3"

I recently restored my iPod Touch because e-mail, contacts, and calendar stopped working. Upon restore, I noticed many apps failed to reinstall. Apps like Yelp, Facebook, etc. Roughly 10-15 in total are missing entirely. I can select the app in iTunes and move the icon but the application will not install. If I install the app from the iPod its self, an error comes up saying "Update Required: This app requires IOS 4.3". IOS 4.3 is not available for my iPod.
I don't care if I don't have the latest version on the App store, but I do want the latest version available for my device.
How do I install the latest compatible version from the App store onto my iPod?
(I also have a new iPad. I think that had a part to play in replacing the compatible apps with incompatible ones.)

Mr Spork wrote:
Ouch. Well that was a terrible tradeoff... lose 15 apps to get 3 working.
We're all getting caught out by that one. Time for some feedback to Apple...
http://www.apple.com/feedback/ipodtouch.html

On my iPhone 6 how do I change iPhone apple id for the app store. it is in someone elses name?

hello I need help,
on my iPhone 6 how do I change iPhone apple id for the app store. it is in someone elses name?

Why is it in someone else's name?
Did you get this iPhone from that someone else?
If so they should have released the iPhone form their account before giving it to you.
All purchases made with that account will be forever tied to it and will require it to update in the case of Apps.
If nothing has been purchased, you can go into Settings->iTunes & App Stores->Apple ID and sign out of their account there , and sign in with your own.

Configurator adds Apple ID requirement to apps!

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