Configure E1 card on voice gateway

Hi
I have CUCM 9 and Cisco 2801 voice gateway
There is 2 card on cisco 2801 : VIC2-4FXO and VWIC3-1MFT-T1/E1
I would like to know how I will configure the gateway in the CUCM (H323, MGCP ...)
Should I add H323 or MGCP gateway or something else ?
I also need to know how I will configure E1 card on the Cisco 2801 to handle CUCM PSTN incoming and outgoing call
I will apreciate if you help with some how to document
Thanks in advance
Regards

Which protocol to use, is up to you, you should know the requirements of your customer to define that.

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Configuring TNT in IOS Voice Gateway

Hello all
1. Is TNT, Take Back And Transfer, supported in IOS voice gateway in general?
2. If yes, is there any specific IOS configuration needed at the voice gateway?
(I do not see any need as the DTMF digits(-tones) will be sent in-band as in normal voice stream to the PSTN (which supported/subscribe to TNT).
Please advise. thanks
Paul

No need to configure anything for TNT as the transfer DTMF sequence is sent inband.
Chris

Could CUOM back up voice gateway configuration?

Hello all,
I wonder if CUOM could back up voice gateway configuration.
And, I assume Cisco works back up router/VGW config in most of cases, is it correct?
Thank you in advance,
master001

By design, the iphone will sync itunes content with ONE computer at a time. If you attempt to sync such content with a second computer, ALL itunes content will first be erased from your phone & then replaced with the content from the second computer. This is a design feature & cannot be overridden. Because you formatted your computer, the iphone will see your computer as a "new" computer.
1.First, disable auto sync when an ipod/iphone is connected, in preferences, in itunes, which in windows is in the edit menu.
2. Put one contact & one event in whatever programs you use for that purpose on your computer, they can be fake, doesn't matter, the important point is to have one entry in each.
3. Connect your phone, itunes running, DO NOT SYNC.
4. Go up to Store>Authorize this Computer.
5. Go up to File>Transfer Purchases. All of the purchased itunes content on your phone will be transferred, music you ripped on your own will not be transferred. You will have to use third party software to first extract that music from your phone BEFORE YOU DO ANYTHING. Same for photos not in your camera roll, the photo sync is one way...computer to phone. This is one example:
http://www.wideanglesoftware.com/touchcopy/index.php
6. Right click the phone in the device pane & select Reset Warnings.
7. Right click the phone, again, & select Backup.
8. Right click the phone, again, & select Restore from Backup. Select the backup you just made. Voice Memos are included in the iphone's backup.
9. This MUST be followed by a sync to restore your itunes content, which you select as before from the various tabs.
You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
This article details what's included in the backup you'll make & restore from:
http://support.apple.com/kb/HT1766

Voice Gateway DFM Notifications

We have a 2800 route which is configured as a Voice Gateway.
For some reason, yesterday we started getting DFM notifications like the one below.
Any idea's what the means? We seems to get an active messages every few 10mins or so, then a few minutes later the message will clear before becoming active again...
EVENT ID                = 0009NK2
ALERT ID                = 0000QTM
TIME                    = Tue 21-Jun-2011 16:06:50 BST
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = XXXXVG1
MANAGED OBJECT TYPE     = Routers
EVENT DESCRIPTION       = OperationallyDown::Component=IF-XXXXVG1/39 [FXO NULL 0/0/0:15];ComponentClass=Interface;ComponentEventCode=1075;Type=VOICEFXO;IsFlapping=false;AdminStatus=UP;MaxSpeed=0;OperStatus=DOWN;InterfaceCode=CODEUNKNOWN;Mode=NORMAL;DuplexMode=FULLDUPLEX;La

Hi,
We started getting the exact same thing yesterday as well. Can you confirm what IOS version you're running. We're on c2800nm-ipvoicek9-mz.124-15.T5.bin. We've got 2 x E1 cards installed and are getting on both:
EVENT DESCRIPTION       = OperationallyDown::Component=IF-XXXXXGW1/102 [FXO NULL 0/1/0:15];ComponentClass=Interface;ComponentEventCode=1075;Type=VOICEFXO;IsFlapping=false;AdminStatus=UP;MaxSpeed=0;OperStatus=DOWN;InterfaceCode=CODEUNKNOWN;Mode=NORMAL;DuplexMode=FULLDUPLEX;L
EVENT DESCRIPTION       = OperationallyDown::Component=IF-XXXXXGW1/39 [FXO NULL 0/0/0:15];ComponentClass=Interface;ComponentEventCode=1075;Type=VOICEFXO;IsFlapping=false;AdminStatus=UP;MaxSpeed=0;OperStatus=DOWN;InterfaceCode=CODEUNKNOWN;Mode=NORMAL;DuplexMode=FULLDUPLEX;La
EDIT:
These alerts suddenly stopped at approx 3AM GMT today. Out of interest which Telco do you use? We're using Cable & Wireless.

How to create a Global Contacts in our CM or Voice Gateway

Hi
we have a UCM6.1.2 and a H.323 voice gateway
we get many calls from different vendors and so on
i want to some how assign a contact or a name to the calls that come in often
for example
if we get 100 calls from 973-333-3333 i want that number to show up and also the customer's name for example Customer XYZ
can i do this any where?
is it possible?
any help will be appreciated.
Thanks
Regards

You can configure Caller ID which is an analog service offered by a central office, which supplies calling party information to subscribers.
Caller ID Name Delivery Issues on Cisco IOS Gateways:
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800a9a49.shtml
Caller ID:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/cisco_ios_voice_configuration_library_glossary/vclclid.html

Cucm 10.1version - training videos and hand guides on understanding voice gateway h323 and SIP? thanks

cucm 10.1version - any free training videos and hand guides on understanding voice gateway h323 and SIP and how to configure one? thanks

Learncisco gives a very good introduction to CUCM - I recommend you start there.

Setup of 2 B-channel transfer (TBCT) on Cisco Voice Gateway

Hi all,
In my scenario, I have several remote locations, each with their own T1-PRI connection to the PSTN via Cisco voice gateways.
The call flow has the caller calling a PSTN number at the remote location. This call hits a CUCM translation pattern and is immediately hairpinned/tromboned out to a PSTN number located at the UCCE central location.
The customer would like to perform a 2 b-channel transfer back up to the CO switch, to free up B-channels to the remote location.
My question is this: Assuming my switch type is supported and the PSTN provider supports 2 b-channel transfers, do I simply need to add "isdn supp-service tbct" to my serial interface configuration?
I have seen discussions that it is as simple as this, to needing some tcl/xml code, to also requiring aaa to be setup.
As there are over 100 locations being considered for this enhancement, the customer would like to know if it is 15 minutes or 2 hours per location to implement.
Thanks,
Joe

Thanks Paolo,
That was my expectation.
They have this going on the VG's utilized by CVP, so I will ask them to review the XML in use there for tweaking for the remote locations.
Thanks again!
Joe

**ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) in SIP voice gateway

Hi all,
I am configuring a SIP voice gateway. After finsihing the config, the outbound calls are working properly. But I met some issue for inbound calls.
There is no debug log for show ccsip message and show voice dialpeer command. Only q931 has the debug log.
Can any one have any idea for this issue?
below is the debug shows for show isdn q931.
   Jun 1 05:27:49.435: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x03A3
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xE1858384
Preferred, Interface 5, Channel 4
Calling Party Number i = 0x2181, '18600586101'
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '82197910'
Plan:ISDN, Type:Subscriber(local)
High Layer Compat i = 0x9181
High Layer Compat i = 0x9181
Jun 1 05:27:49.439: ISDN Se0/0/0:15 Q931: Received SETUP callref = 0x83A3 callID = 0x0004 switch = primary-net5 interface = User
d8w-sr-2811f20a-vpn#
Jun 1 05:27:49.439: ISDN Se0/0/0:15 **ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) rejecting call
Jun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3
Cause i = 0x80E418 - Invalid information element contents
下午01:28:17: Zhuliang: Jun 1 05:27:49.439: ISDN Se0/0/0:15 **ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) rejecting call
Jun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3
Cause i = 0x80E418 - Invalid information element contents

Channel ID i = 0xE1858384 Preferred, Interface 5, Channel 4 Jun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3 Cause i = 0x80E418 - Invalid information element contents下午01:28:17: Zhuliang: Jun 1 05:27:49.439: ISDN Se0/0/0:15 **ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) rejecting callJun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3 Cause i = 0x80E418 - Invalid information element contents
To what are you connecting? Call comes with explicit interface indicator IE, that is not normal for ISDN E1.

ISR as CUBE and Voice Gateway

Can I set an ISR 2951 as CUBE to receive SIP trunks and configure the same box as voice gateway to deliver TDM E1 voice channels to an enterprise PBx?
Thanks
Sent from Cisco Technical Support iPhone App

Yes You can...
Please rate all useful posts
"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

How to Save Global Contacts in our CM or Voice Gateway

Hi
we have a UCM6.1.2 and a H.323 voice gateway
we get many calls from different vendors and so on
i want to some how assign a contact or a name to the calls that come in often
for example
if we get 100 calls from 973-333-3333 i want that number to show up and also the customer's name for example Customer XYZ
can i do this any where?
is it possible?
any help will be appreciated.
Thanks
Regards

You can configure Caller ID which is an analog service offered by a central office, which supplies calling party information to subscribers.
Caller ID Name Delivery Issues on Cisco IOS Gateways:
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800a9a49.shtml
Caller ID:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/cisco_ios_voice_configuration_library_glossary/vclclid.html

How to verify voice channels on voice gateway

Hello,
I am in the testing phase of deploying a 2921 voice gateway with 2 PRIs. After connecting the T1s, how do I verify if all the channels are up and ready for use? Also, how do I verify if clocking on the T1 interfaces are configured correctly?
This 2921 is a replacement for a 2811 currently being used. When I login to the 2811 via SSH, I see this:
560240: Aug 13 20:37:24.368: %ISDN-6-CONNECT: Interface Serial0/2/0:3 is now connected to 3854143418 N/A
560241: Aug 13 20:37:24.368: %ISDN-6-CONNECT: Interface Serial0/2/0:3 is now connected to 3854143418 N/A
560242: Aug 13 20:37:24.544: %ISDN-6-CONNECT: Interface Serial0/2/0:5 is now connected to 7753428028 N/A
560243: Aug 13 20:37:24.544: %ISDN-6-CONNECT: Interface Serial0/2/0:5 is now connected to 7753428028 N/A
560244: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:4 is now connected to 7753296300 N/A
560245: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:4 is now connected to 7753296300 N/A
560246: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:22 is now connected to 3296300 N/A
560247: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:22 is now connected to 3296300 N/A
560248: Aug 13 20:37:27.652: %ISDN-6-CONNECT: Interface Serial0/2/0:20 is now connected to 3525101 N/A
560249: Aug 13 20:37:27.652: %ISDN-6-CONNECT: Interface Serial0/2/0:20 is now connected to 3525101 N/A
560250: Aug 13 20:37:30.320: %ISDN-6-CONNECT: Interface Serial0/2/1:22 is now connected to 3525101 N/A
560251: Aug 13 20:37:30.320: %ISDN-6-CONNECT: Interface Serial0/2/1:22 is now connected to 3525101 N/A
How do I do that with the 2921 in an SSH session? I've enabled "logging monitor" and "term mon" but I still can't see messages like that.
I thank you very much for your time.

Hello,
To check clocking you can use the "show network-clock" command. For example:
SiteA-RTR#show network-clock
Network Clock Configuration
Priority Clock Source Clock State Clock Type
1 T1 0/0/0 GOOD T1
10 Backplane GOOD PLL
Current Primary Clock Source
Priority Clock Source Clock State Clock Type
1 T1 0/0/0 GOOD T1
The above is an example of a "good" configuration, assuming that T1 0/0/0 is the controller terminating the line from your carrier. In your case, it would be T1 0/2/0 or 0/2/1. You can also look at "show controller t1 [interface]" (e.g. show controller t1 0/2/0) and pay particular attention to "Line Code Violations", "Slip Secs", and "Errored Secs" counters. Note that the "Clock Source Line" status in the "show controller t1" command is not enough to verify you have proper clocking.
Example of a "bad" clock scenario:
SiteA-RTR(config-voiceport)#do sh controller t1 0/0/0
T1 0/0/0 is up.
Applique type is Channelized T1
Cablelength is long 0db
No alarms detected.
alarm-trigger is not set
Soaking time: 3, Clearance time: 10
AIS State:Clear LOS State:Clear LOF State:Clear
Version info Firmware: 20080918, FPGA: 13, spm_count = 0
Framing is ESF, Line Code is B8ZS, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (483 seconds elapsed):
3 Line Code Violations, 4 Path Code Violations
207 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
206 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 109 Unavail Secs
To make sure the clock is set correctly, look at the "network-clock-participate" and the "network-clock-select" commands.
For the ISDN status information, you can use "show isdn status". For example:
SiteA-RTR(config)#do sh isdn stat
Global ISDN Switchtype = primary-ni
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply
ISDN Serial0/0/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x800000FF
Number of L2 Discards = 0, L2 Session ID = 15
*Note: The above is output from a gateway provisioned to use MGCP.
For all gateways, just make sure that Layer 1 is "ACTIVE" and that Layer 2 has "MULTIPLE_FRAME_ESTABLISHED".
You can also use the "show isdn service" command to look at status for individual B-channels.
SiteA-Rtr#sh isdn service
PRI Channel Statistics:
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
ISDN Se0/0/0:23, Channel [1-24]
Configured Isdn Interface (dsl) 0
Channel State (0=Idle 1=Proposed 2=Busy 3=Reserved 4=Restart 5=Maint_Pend)
Channel : 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4
State : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3
Service State (0=Inservice 1=Maint 2=Outofservice 8=MaintPend 9=OOSPend)
Channel : 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4
State : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2
Use the "Channel State" and "Service State" to verify things are what you expect.
HTH.
-Bill (@ucguerrilla)
http://ucguerrilla.com

How to make CUCM as a TFTP server , then copy files to Voice Gateway ?

how to make CUCM as a TFTP server , then copy files to Voice Gateway ? anyone knows?

Hi,
Please check the following link
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/cucm-accm-611/a02tftp.html#wp1023004
Understanding How Devices Access the TFTP Server
You can enable the IP phones and gateways to discover the TFTP server IP address in one or more of the following ways, depending on the device type:
•Gateways and phones can use DHCP custom option 150.
Cisco recommends this method. With this method, you configure the TFTP server IP address as the option value.
•Gateways and phones can use DHCP option 066.
You may configure either the host name or IP address of the TFTP server as the option value.
•Gateways and phones can query CiscoCM1.
Ensure the Domain Name System (DNS) can resolve this name to the IP address of the TFTP server. Cisco does not recommend this option because it does not scale.
•You can configure phones with the IP address of the TFTP server. If DHCP is enabled on the phone, you can still configure an alternate TFTP server IP address locally on the phone that will override the TFTP address that was obtained through DHCP.
•Gateways and phones also accept the DHCP Optional Server Name (sname) parameter.
•The phone or gateway can use the value of Next-Server in the boot processes (siaddr).
Devices save the TFTP server address in nonvolatile memory. If one of the preceding methods was available at least once, but is not currently available, the device uses the address that is saved in memory.
You can configure the TFTP service on the first node or a subsequent node, but usually you should configure it on the first node. For small systems, the TFTP server can coexist with a Cisco Unified Communications Manager on the same server.
HTH
Manish

Changing CAS e&m-wink-start to a PRI on voice gateway

Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1)
I want to change a CAS e&m-wink-start to a PRI on controller T1 0/1/0 using mgcp below. I am posting the new configuration below the current e&m-wink-start configuration on the voice gateway router.
Current
controller T1 0/1/0
cablelength long 0db
ds0-group 1 timeslots 1-24 type e&m-wink-start
description
New configuration
Router(config)# no contoller T1 0/1/0
Router(config)# no interface Serial0/1/0
Router(config)#controller t1 0/1/0
Router(config-controller)#cablelength long 0db
Router(config-controller)#framing esf
Router(config-controller)#linecode b8zs
Router(config-controller)#clock source line
Router(config-controller)#pri-group timeslots 1-24 service mgcp
Router(config-controller)#description circuit ID
Router(config-if)# interface serial0/1/0
Router(config-if)# no ip address
Router(config-if)# encapsulation hdlc
Router(config-if)# isdn switch-type primary-4ess
Router(config-if)# isdn incoming-voice voice
Router(config-if)# isdn bind-l3 ccm-manager

Hi,
You need additional configs for this to work..You also need to configure the isdn bind on the D-channel not as you have it..
Router(config-if)# interface serial0/1/0:23
Router(config-if)# no ip address
Router(config-if)# encapsulation hdlc
Router(config-if)# isdn switch-type primary-4ess
Router(config-if)# isdn incoming-voice voice
Router(config-if)# isdn bind-l3 ccm-manager
Additional configs....change ip to suit your needs
ccm-manager redundant-host 192.168.103.114
ccm-manager mgcp
ccm-manager music-on-hold bind xxx--put relevant interface
mgcp
mgcp call-agent 192.168.103.115 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp modem passthrough voip codec g711alaw
mgcp modem passthrough voip redundancy
mgcp ip qos dscp af31 media
mgcp ip qos dscp cs3 signaling
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
mgcp default-package dtmf-package
no mgcp package-capability res-package
no mgcp package-capability fxr-package
mgcp tse payload 100
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp rtp payload-type g726r16 static
mgcp bind control source-interfacexx -----------------------put relevant interfcae here
mgcp bind media source-interface xxx--------------------same
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared"

Video Calls on Voice gateway enabled router

Hi All,
I am having cisco 3925 router which is acting as MGCP voice gateway for PSTN calls,
Is it possible to use same MGCP voice gateway router to do the video calls .
thanx in advance
Regards
Deepak

No, we can only use H.323 / SIP for video calls across ISDN.
H.323 - H.320
http://www.cisco.com/en/US/partner/docs/video/milticomm/h320Bonding.html
SIP - H.320
http://www.cisco.com/en/US/partner/docs/ios/voice/sip/configuration/guide/sip_cg-rsvp_ps10592_TSD_Products_Configuration_Guide_Chapter.html
Arun

Can't establish a Voice gateway (cisco 2911) using SIP with CUCM 9.1

I have configured a Cisco 2911 as a Voice Gateway using SIP (the configuration is attached), but unfortunately can't establish a test call to a phone (CUPC 8.6 SCCP) using csim start. I have done logging the ccsip debug and ccapi debug and attached them. Could anyone help me to solve this problem?

I just did some research on my end and csim is not supported for SIP. The Invite will never be created and sent to the CUCM to initate the call. It disconnects in the router itself with normal cause.
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/sipSPIOutgoingCallSDP:
Could not create source SDP for Outgoing Call
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/sipSPICreateOutboundSDP:
Error in creating an SDP for the outbound call - Check for supported codecs
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/preprocessSetup:
Error during outbound SDP creation
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Info/sipSPIInitiateDisconnect: Initiate call disconnect(16) for outgoing call
Please use an actual call to test your dial-peer and integration with call manager. csim will not work.
Hantale
Sree

Configure E1 card on voice gateway

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