Configure Overdue date with lights red green yellow

Hi folks,
I have a requirement to assign lights to overdue date in Agent inbox -> advanced search. When I have queried for the same in forums, i was given an SPRO path to configure, CRM > Interaction Center WebClient > Agent Inbox > Map Item Attributes to Inbox Attributes > Define Advanced Warning for Due Date. And was asked to create a Get_P method which i couldn't achieve.
Please could someone provide a quick resolution for this.
Many Thanks,
Santosh

Santosh,
I did not try this but have seen similar requirement met through config. I am not exactly sure though.
If indeed enhancing ICCMP_INBOX is the way you take, [this|Inbox Result List; and [this thread|Adding Customer Phone in Inbox result list; should help you out.
Edited by: Amar Nath on Sep 8, 2010 11:21 PM

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Configure Overdue date with lights red green yellow

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