Configure Time Capsule for remote access

I have a second generation 2TB Time Capsule, operating on Bridge Mode, connected to an Arris Touchstone Telephony Gateway TG862. I want to configure Back to My Mac to be able to access the Time Capsule remotely.
I've followed the basic steps and get this message from the settings in the iCloud Pane in System Preferences: Setup router for better performance. And this details: Contact your ISP for a different server address.
I've tried Google and OpenDNS, and also disabling the Firewall in the Arris router, and still can't access the Time Capsule remotely.
I also tried disabling NAT and seeing it up as Bridged in the router, and disabling Wireless as well, trying to configure the Time Capsule to serve NAT and DHCP to no avail.
Any steps I'm missing or a whole different approach I should take to be able to access my Time Capsule remotely?
Thank you in advance for any help.

You will have to learn how to port forward in your Arris Gateway..
Arris Touchstone Telephony Gateway TG862
The easiest way is to simply google it.
http://forums.comcast.com/t5/Home-Networking-Router-WiFi/Port-forwarding-in-Arri s-TG852G-CT/td-p/954929
It certainly appears to be problematic.. which is not surprising... If you really need remote access I would request a pure modem from your ISP (Comcast??) or simply replace it with one in the list. You will need to turn off any inbuilt firewall in the router and use DMZ perhaps to the TC.
There is a few posts on youtube which also might help you. eg
https://www.youtube.com/watch?v=_8tKBHvCz_0
But I am on ADSL so my setup is too unlike yours to really tell you much.
If you want to test something.. let me recommend you load Teamviewer onto a computer in your LAN.. set the computer up to never sleep and then try and reach it using Teamviewer from WAN connection.. if that works.. let me recommend you stick to something of this type. Unless you are prepared to change modems with your ISP I doubt you will solve it.
If teamviewer fails nothing is going to work.. you need to at least turn off the firewalls in both the computer and the router..
If you don't want to leave a computer running 24/7 to accept incoming requests.. then use WD MyCloud or similar type NAS.. which are far better designed for remote access than Apple routers.. or use a cloud storage and keep files you might want there.

Similar Messages

How to configure Time Capsule for Automatic Backup AND HARD DRIVE USE

I tried to configure Time Capsule for back up and as a hard drive. I record music and need to copy the music myself onto an external hard drive for speed, so I want the TC to double as an external hard drive, and do the back up. I want to be able to open the TC as a hard drive, to open my songs from it. Can it do both?

I finally figured it out. I am able to access my TC from the "shared folder." When I click on it, I get the "connection failed message." I failed to notice the login button in the upper right -- user error due to my Windows based education. The button is very subtle. Once I login, I can create folders and add content.
I didn't see a partition option. Where is that? Just curious.
Thanks!

I do not own neither a Mac nor an iOS devices. May I still be able to use all features of Time Capsule, including remote access over the internet?

As described above.
I do not own neither a Mac nor an iOS devices. May I still be able to use all features of Time Capsule, including remote access over the internet?

You will have setup issues.. as the latest AC model requires a Mac or iOS device.. eventually apple will release a windows version of the utility.. and the current one does partly work but Apple seem in no hurry.
You can find a Mac or iPad equipped friend to do the setup.. once setup the Windows computer can use it.
BUTT you cannot access it from remote..
Not with windows. You need BTMM and iCloud account. AFAIK even with those you cannot reach the TC.
You can do it manually.. using a vpn. Buy a proper vpn router and use a vpn client on the windows computer.. the TC would be in bridge to the network..
Apple really did not make this for windows.. and SMB access is only provided on LAN access not WAN.

Time Capsule files remote access on Microsoft windows 7

Hi,
I have been always a Microsoft Windows user (currently with a laptop and a desktop) but now I have bought a MacBook air. I am planning to acquire a time capsule mainly for 2 reasons: backup my hard drive data (Stored in Windows 7 computers) and enable remote access away from home (my personal cloud ?).
In order to acquire a Time capsule, do I have to buy additional equipment such as the Airport Extreme ? At the current moment I have a standard wifi router supplied by my local ISP.
I have read many posts related with my problem but almost all of them are addressed to Mac systems. Please can help me if it is possible to enable this (or any) solution so that my Win7 laptop can remotely access to the time capsule.
Thank you very much from a very novice mac user.

You cannot remotely access the TC from windows.. safely.
Let me explain. The TC really only offers AFP for remote access.. all the normal formats are missing. TC is not a NAS.. if you want a NAS buy Synology or QNAP, not TC. They will happily work with both Mac and Windows. A TC will not.
The work arounds are using vpn.. buy a VPN router to replace the ISP one.. The TC will be in bridge mode.
Some people make suggestions of using SMB (windows file protocol) over the internet.. this is very very unsafe.. SMB is blocked by the vast majority of ISP because it is so unsafe.. but people use it on non-standard ports. These will eventually be discovered and hacked. You have almost zero security.
You really need to use the Air or some device that uses AFP.. remember apple build their stuff for apple.. with the occasional glance at the rest of the world.
TC is a combined router and hard disk but that is of no help to you. It will simply not allow SMB access on the WAN port.

Setting Up Time Capsule for External Access

Hello all,
I am trying to set up my Time Capsule to be accessed without local Wi-Fi. I can use Back to My Mac to access the Time Capsule from my iMac, but not from my iPhone as Back to My Mac isn't intergrated into iOS. I use File Browser on my iPhone to access my TC from LAN, and it seems likely the TC can also be accessed through 4G using File Browser, too.
My first question is, can the Time Capsule be accessed through the internet (by port forwarding or something)?
Second question if the first is possible, how do I do so? (step by step instructions please)
I have the latest model of Time Capsule and AirPort Utility.
Thanks!
- Noah

Filebrowser can be used to remotely access the TC.
There are instructions in the filebrowser website.. have you tried those?
http://www.stratospherix.com/support/gsw_timecapsule.php?page=6remote
The one area where I think you might have issues is global domain name.. as that has been problematic.
You really need a static public IP from your ISP for this to be successful.
See Tesserax doco on remote access especially the global domain instructions.
https://discussions.apple.com/docs/DOC-3413
There is a hugely better method BTW..
Buy a vpn router and substitute that for the Time Capsule.. which can then be bridged behind the router.
VPN client is built into iOS and every mainline OS available. It is robust and has far superior security.
Note carefully the method you are going to use with iphone is opening your TC to attack. They have hidden the SMB port, but in reality.. any hacker will one day do a port scan on you and find it open.. no matter what port it is translated to.. at that point your password will be the only thing stopping access to outsider.. and they can often get around that.. or mount Man in the Middle type attack, since passwords in SMB are not secure.
Not that I think a hacker is going to waste their time doing it.. but it is just so you know.. it is fundamentally wrong.

Can I hook up a windows computer to my airport time capsule for internet access?

We have hooked up our time capsule for the first time today. It works wonderful on our apple products BUT can I connect a windows based computer to it for internet access?

Yes. Both Ethernet and 802.11 are cross-platform.
(109122)

How to configure Time Capsule for setup of an IP camera?

First, a summary of my gear: Internet service provider = Verizon FIOS. FIOS uses an ActionTec Router (Model MI424WR). The ActionTec does the routing, assignment of private IP addresses and NAT. The ActionTec has wireless capability but I have DISABLED the wireless piece of ActionTec. I use Time Capsule (4rth generation, 802.11n, Version 7.6) for my wireless LAN. The Time Capsule is hardwired to the ActionTec via Ethernet.
My objective is to setup a Foscam IP camera (Model FI8918), connected wirelessly with Time Capsule, so that I can control the Foscam from both inside and outside of my wireless LAN from my iPhone running a Foscam app. If anyone has managed to get an IP camera up and running in the scenario described above, I would appreciate any tips and info, especially when it comes to port forwarding and connection sharing. For example, do I need to setup port forwarding on both the ActionTec and Time Capsule? What type of connection sharing? Right now, the Time Capsule is in bridge mode.

I have yet to setup my cameras, but I can tell you that since the Time Capsule is configured in Bridge Mode....and that is the correct setting for it when it is connected to the Actiontec Gateway/Router.....that any port forwarding or other configuration must take place within the Actiontec router.
In Bridge Mode, the Time Capsule is acting as a simple pass through device even though it is functioning as a wireless access point.
Everything on the network gets an IP address from the Actiontec device, so that is where you will need to concentrate with the configuration of the cameras.
It's unlikely that an Actiontec expert is here on an Apple support forum, but you never know. Might be a good idea to also post in an Actiontec support forum.

Trying to set up Time Capsule for WiFi access with Linksys router

Problem: I must use a Linksys router to connect to internet, since I have my telephone connected to this router (Vonage). I have set up a Time Capsule and connected it to the Linksys router, which is NOT wireless. I would like to use the wireless capability of the Time Capsule to provide wifi connection for laptop computers. The Time Capsule's wireless network is visible to these computers, but they do not connect to the network, since the Time Capsule is not the source of dynamic IP addresses; rather, the Linksys router is the source for IP addresses on my network. What must I do to get IP addresses supplied to computers attached via wifi?

The Time Capsule was set up using bridge mode. My initial error was to use the WAN port. After switching to a LAN port to connect with the Linksys router, the laptop computer was able to connect to the network wirelessly, but it could not obtain web page from the internet.
The laptop is a Dell Inspiron 6000; with an ethernet cable attached to the Time Capsule, it receives an IP address AND it can obtain web pages from the internet. The command "ipconfig /all" issued at the DOS prompt yields approximately the following:
Broadcom... (this is the ethernet card) ... IP address 192.168.15.104, with the gateway 192.168.15.1 (which is the Linksys router)
Intel(R) PRO/Wireless... (this is the wireless card) ... IP address 192.168.15.103, with the same gateway.
I can ping the iMac from the Dell laptop; the iMac is connected directly to the Linksys router. Running ping 192.168.15.104 from Terminal on the iMac succeeds, while ping 192.168.15.103 does not.

Configuring Time Capsule for VOIP?

I am trying to connect a VOIP phone to a Time Capsule. I was able to connect it to the internet and configure the phone, but can't make calls. I think it may be a firewall issue, and my provider says that I need to enable SIP Signaling on some specific ports and also open a media port on some specific ports. Is there a way to do this?
My system is that I have aDSL service connected to a Netgear DM111PSP. The Time Capsule is connected to this modem. And, I have connected my VOIP phone to the Time Capsule. Is this a sensible way to connect? Should I be looking at anything else besides opening the ports?
Thanks!
George

The problem is the TC is not upnp enabled.. Apple use a different system to open ports.. but it also matters if the TC is working in bridge or router and the netgear is bridge or router.. ie .. tell us exactly what is working as the main router.. is the TC using pppoe client to connect via the netgear.. if not it should be bridged.
You cannot get voip working behind double NAT.

Is there a universal way to configure time capsule for use with magic jack plus?

I've got the magic jack plus connected to my time capsule. Works most of the time, but lately it's been dropping calls or I'll get error messages stating to check the internet connection. Most say its related to the router settings.

Note I do not own magic jack but it looks like a standard ATA voip adapter.
How is the TC setup in the network? ie is it bridged or main router.. Is there another router?
Being a non-apple product you will do better sticking with SMB compliant network names.. ie short no special characters no spaces.. Apple by default break these rules.
Also you may have port forwarding issues.. apple do not use upnp most windows and non-apple products will expect and so you might have to open the required ports not just for sip but the actual call RDP packets.
Even if you do open ports apple routers often break port forwarding. You might find it is easier to use a modem router or alternative standard router and bridge the TC.
Look at posts that deal with issues which will be common with airport extreme.
https://discussions.apple.com/thread/3662236?start=0&tstart=0
I would say it is not working because you have not forwarded the required ports.. or it just doesn't like Apple routers.. plugged into the Mac, the networking is handled by the Mac.. and is able to auto open ports.. non-apple products cannot generally do that.

Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when i enter account name and password for one account, i cannot access other accounts, because windows saves username

Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when I enter account name and password for one account, i cannot access other accounts, because windows saves username. how can i prevent this from happenning. I really need to access all my accounts and dont want it to save automaticlly.

Why have 5 accounts if you need to access all of them.. just have one account?
Sorry I cannot follow why you would even use the PC to control the Time Capsule. Apple have not kept the Windows version of the utility up to date.. so they keep making it harder and harder to run windows with apple routers.

Desperate help needed to configure WVC210 for remote access?

Hi, I'm new and desperately need some help on setting up my WVC210 for remote access.
I manage to setup and see images from my WVC210 using my home LAN via both wired and also wireless.
I have 2 questions:
(a) for wireless connection, i only manage to get connection to my WVC210 if i disable the wireless security from my router. But that means i'm opening my wireless LAN to everyone. How can i still get connection to the camera if i enable the wireless security from my router. (FYI: my router is 2Wire ADSL from Singnet Mio)
(b) how can i get connection to my WVC210 from outside or in my office? I type in the camera Fixed IP address (displayed on the front screen) on the web browser, by it shows a error page. Is there some setting that i might need to adjust ?
Pls kindly help me
Thank you.

Bernard,
For Item (2) is there any difference between the camera built-in dyndns updater versus the software updater? I am under the impression that the software updater is easier to manage.
The biggest difference for you is that the camera always stays at the same location, and the laptop goes with you. Every time you access the internet from a different location with the laptop the software updater is sending the new IP address to dyndns.com. This causes you to lose access to your camera because the FQDN doesn't point to your home IP address anymore. Once the dyndns credentials are in the camera (or router) there is no management needed. The device will automatically update dyndns.com with your new IP address as it changes, and you do not need to do anything.
For Item (3), are you saying port forward 1025 is it for the 2nd camera only or for both? Or is it 2nd camera use 1025 and first camera use 8080?
Here's an example of what I mean:
Camera 1: 192.168.1.210 port 1024. In router, forward port 1024 to 192.168.1.210
Local Access: http://192.168.1.210:1024
Remote Access: http://bernards210.dyndns.org:1024 (Example)
Camera 2: 192.168.1.211 port 1025. In router, forward port 1025 to 192.168.1.211
Local Access: http://192.168.1.211:1025
Remote Access: http://bernards210.dyndns.org:1025 (Example)
Camera 3: 192.168.1.212 port 1026. In router, forward port 1026 to 192.168.1.212
Local Access: http://192.168.1.212:1026
Remote Access: http://bernards210.dyndns.org:1026 (Example)
to access the 2 camera outside, do i have to have another dyndns host name or can i use the current one for both camera?
As you can see in the above example, the dyndns name remains the same for remote access to all three cameras. The only change is the port number at the end. Your router will translate the port number to the IP address that the port is forwarded to, allowing you to select the camera that you wish to view by changing the port number in the address.
I was actually thinking that the camera web browser can show 2 camera at the same time. Is it possible?
No. Each browser window will display a single camera. You can however opens multiple instances of your browser to allow viewing of more than one camera simultaneously. A better solution is to install the Video Monitoring Software that is included with the camera which allows you to view multiple cameras in the same window.

HT1178 How setup and configure time capsule with ADSL modem for WiFi internet

For my first time time capsule 2TB set up,would like to know about configuration time capsule with ADSL modem for use WiFi internet!

You will want to turn off the WiFi on your modem (if there is WiFi on your modem). Connect the TC and the modem together with an Ethernet cable. Then, turn on your TC and set it up to be in bridged mode, connection type 'Ethernet'.

Configure airport time capsule for roadrunner

I cannot set up airport time capsule for roadrunner.
I need the DHCP client ID, and brighthouse was no help.

No.. the TC cannot be partitioned.. and it is very poor for file storage.
What films do you mean?? For streaming movies.. you can do it but it is subject to some issues.
See standard response.
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html

Configuring Time capsule to existing network

Existing network consists of Cisco DPC3825 modem (shaw network with a static IP (this is a home based office)) and a Cisco Linksys EA3500 router. I need to keep the existing router as i have several custom routing tables for VOIP and SIP related connectivity to my Zultys Phone System. I need to find a configuration that will allow me to use the time capsule for backups for my Mac OS (latest release with a new Macbook Pro) and have my 3TB external drive accessable for the WIndows Partiton and other PC's on network.
I tried just plugging the Capsule into the network, but it would never clear the flashing amber 'problem' indicator.
Suggestions please.

This is pretty simple.. setup the TC in bridge mode before you plug it into the network..
Decide how you will run wireless.. you can turn it off and just use the existing wireless or you can setup the TC to have a separate network.. but as the router is bridged it will function merely as a different AP to the same network.
Bridge is under network in the v6 utility.. change from nat+dhcp to off, bridge mode.

Configure Time Capsule for remote access

Similar Messages

Maybe you are looking for