Configured Alert in RWB, but alert mails not coming in Alert Inbox

Hi Experts,
I have created an alert in alrtcatdef and set the rules in Alert Category
However for the interface fialure, did not find any alert mail in RWB's alert inbox.
Please suggest, where I ama missing.
Regards
Pankaj

you have to check below steps:
step1: u have to check connection is maintain / not to mail outlook by using report: RSALERTTEST
step2: r u provide correct user details in SU01 .
step3:r u select fixed recipients in alertcategory
refer below blogs:
Trouble Shoot alert config
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2327
Alert troubleshooting guide
http://www.saptechies.com/xi-alerts-troubleshooting-guide/
Alert configuration
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328

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