Configuring a USB Modem

I have recently acquired an external UsRobotics USB modem which I would like to attach to my iMac and use. Having connected the modem to a USB port on my iMac and having seen the modem recognised in System profiler - what do I do next to enable it for use?

Neville,Welcome to Apple Discussons. I could make assumptions to help but it would be better if you answered the following questions first:
Is this to replace the defective internal modem (or do you have a brand new iMac?)
Is this an ADSL (broadband) modem or a 56k dial-up modem.
Here is the US Robitics UK site to get updated drivers for your device.
You will also need to configure your Network Settings (Dial-Up and Broadband). This can be done by going to 'Apple Menu' then 'System Preferences' then 'Network'.
regards
mrtotes

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    Hello, All!
    I have the following problem:
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    Some logs below.
    1. Modem plugged on boot
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    USB_ModeSwitch log from Sun Apr 08 23:38:27 CEST 2012
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    product HUAWEI Mobile
    serial
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    Verbose debug output of usb_modeswitch and libusb follows
    (Note that some USB errors are to be expected in the process)
    Reading long config from command line
    * usb_modeswitch: handle USB devices with multiple modes
    * Version 1.2.1 (C) Josua Dietze 2011
    * Based on libusb0 (0.1.12 and above)
    ! PLEASE REPORT NEW CONFIGURATIONS !
    DefaultVendor= 0x12d1
    DefaultProduct= 0x1446
    TargetVendor= 0x12d1
    TargetProduct= not set
    TargetClass= not set
    TargetProductList="1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506"
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    SierraMode=0
    SonyMode=0
    QisdaMode=0
    GCTMode=0
    KobilMode=0
    SequansMode=0
    MobileActionMode=0
    CiscoMode=0
    MessageEndpoint= not set
    MessageContent="55534243123456780000000000000011062000000100000000000000000000"
    NeedResponse=0
    ResponseEndpoint= not set
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    Success check enabled, max. wait time 20 seconds
    System integration mode enabled
    Use given bus/device number: 001/009 ...
    Looking for default devices ...
    bus/device number matched
    searching devices, found USB ID 12d1:1446
    found matching vendor ID
    found matching product ID
    adding device
    Found device in default mode, class or configuration (1)
    Skipping the check for the current configuration
    Using first interface: 0x00
    Using endpoints 0x01 (out) and 0x81 (in)
    USB description data (for identification)
    Manufacturer: HUAWEI Technology
    Product: HUAWEI Mobile
    Serial No.: not provided
    Looking for active driver ...
    OK, driver found; name unknown, limitation of libusb1
    OK, driver "unkown" detached
    Setting up communication with interface 0
    Using endpoint 0x01 for message sending ...
    Trying to send message 1 to endpoint 0x01 ...
    libusb:error [op_clear_halt] clear_halt failed error -1 errno 71
    OK, message successfully sent
    Resetting response endpoint 0x81
    Resetting message endpoint 0x01
    Could not reset endpoint (probably harmless): -34
    Device is gone, skipping any further commands
    Bus/dev search active, referring success check to wrapper. Bye.
    ok:busdev
    (end of usb_modeswitch output)
    Checking success of mode switch for max. 20 seconds ...
    Waiting for device file system (1 sec.) ...
    Waiting for device file system (2 sec.) ...
    Waiting for device file system (3 sec.) ...
    Waiting for device file system (13 sec.) ...
    Waiting for device file system (14 sec.) ...
    Waiting for device file system (15 sec.) ...
    Reading attributes ...
    All attributes matched
    Mode switching was successful, found 12d1:1001 (HUAWEI Technology: HUAWEI Mobile)
    Now checking for newly created ports ...
    new ports found, device is known to driver
    Checking for AVOID_RESET_QUIRK kernel attribute
    AVOID_RESET_QUIRK activated
    All done, exiting
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    lsusb
    Bus 001 Device 008: ID 12d1:1001 Huawei Technologies Co., Ltd. E169/E620/E800 HSDPA Modem
    usb_modeswitch log:
    USB_ModeSwitch log from Sun Apr 08 23:46:12 CEST 2012
    Raw args from udev: /1-1.1:1.0
    Using global config file: /etc/usb_modeswitch.conf
    Using top device dir /sys/bus/usb/devices/1-1.1
    USB values from sysfs:
    manufacturer HUAWEI Technology
    product HUAWEI Mobile
    serial
    bNumConfigurations is 1 - don't check for active configuration
    SCSI attributes not needed, moving on
    checking config: /usr/share/usb_modeswitch/12d1:1446
    ! matched. Reading config data
    config: TargetVendor set to 12d1
    config: TargetProductList set to 1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506
    Driver module is "option", ID path is /sys/bus/usb-serial/drivers/option1
    Command to be run:
    usb_modeswitch -I -W -D -s 20 -u -1 -b 1 -g 7 -v 12d1 -p 1446 -f $configBuffer
    Verbose debug output of usb_modeswitch and libusb follows
    (Note that some USB errors are to be expected in the process)
    Reading long config from command line
    * usb_modeswitch: handle USB devices with multiple modes
    * Version 1.2.1 (C) Josua Dietze 2011
    * Based on libusb0 (0.1.12 and above)
    ! PLEASE REPORT NEW CONFIGURATIONS !
    DefaultVendor= 0x12d1
    DefaultProduct= 0x1446
    TargetVendor= 0x12d1
    TargetProduct= not set
    TargetClass= not set
    TargetProductList="1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506"
    DetachStorageOnly=0
    HuaweiMode=0
    SierraMode=0
    SonyMode=0
    QisdaMode=0
    GCTMode=0
    KobilMode=0
    SequansMode=0
    MobileActionMode=0
    CiscoMode=0
    MessageEndpoint= not set
    MessageContent="55534243123456780000000000000011062000000100000000000000000000"
    NeedResponse=0
    ResponseEndpoint= not set
    InquireDevice disabled
    Success check enabled, max. wait time 20 seconds
    System integration mode enabled
    Use given bus/device number: 001/007 ...
    Looking for default devices ...
    bus/device number matched
    searching devices, found USB ID 12d1:1446
    found matching vendor ID
    found matching product ID
    adding device
    Found device in default mode, class or configuration (1)
    Skipping the check for the current configuration
    Using first interface: 0x00
    Using endpoints 0x01 (out) and 0x81 (in)
    USB description data (for identification)
    Manufacturer: HUAWEI Technology
    Product: HUAWEI Mobile
    Serial No.: not provided
    Looking for active driver ...
    OK, driver found; name unknown, limitation of libusb1
    OK, driver "unkown" detached
    Setting up communication with interface 0
    Using endpoint 0x01 for message sending ...
    Trying to send message 1 to endpoint 0x01 ...
    libusb:error [op_clear_halt] clear_halt failed error -1 errno 71
    OK, message successfully sent
    Resetting response endpoint 0x81
    Resetting message endpoint 0x01
    Could not reset endpoint (probably harmless): -34
    Device is gone, skipping any further commands
    Bus/dev search active, referring success check to wrapper. Bye.
    ok:busdev
    (end of usb_modeswitch output)
    Checking success of mode switch for max. 20 seconds ...
    Waiting for device file system (1 sec.) ...
    Waiting for device file system (2 sec.) ...
    Waiting for device file system (3 sec.) ...
    Waiting for device file system (15 sec.) ...
    Reading attributes ...
    All attributes matched
    Mode switching was successful, found 12d1:1001 (HUAWEI Technology: HUAWEI Mobile)
    Now checking for newly created ports ...
    new ports found, device is known to driver
    Checking for AVOID_RESET_QUIRK kernel attribute
    AVOID_RESET_QUIRK activated
    All done, exiting
    dmesg output:
    [ 261.611314] usb 1-1.1: USB disconnect, device number 3
    [ 283.800711] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
    [ 283.899855] scsi11 : usb-storage 1-1.1:1.0
    [ 283.900156] scsi12 : usb-storage 1-1.1:1.1
    [ 284.638710] usb 1-1.1: USB disconnect, device number 7
    [ 300.687875] usb 1-1.1: new high-speed USB device number 8 using ehci_hcd
    [ 300.787664] usb 1-1.1: GSM modem (1-port) converter now attached to ttyUSB0
    [ 300.788085] usb 1-1.1: GSM modem (1-port) converter now attached to ttyUSB1
    [ 300.788450] usb 1-1.1: GSM modem (1-port) converter now attached to ttyUSB2
    [ 300.789174] scsi16 : usb-storage 1-1.1:1.3
    [ 300.790242] scsi17 : usb-storage 1-1.1:1.4
    P.S. I am using NetworkManager 0.9.2.0
    Any Ideas?
    Thanks in advance

    Hello, All!
    I have the following problem:
    When I boot with plugged in usb modem everything is fine.
    If I unplug modem and plug it back it can not be used any more.
    Some logs below.
    1. Modem plugged on boot
    lsusb
    Bus 001 Device 003: ID 12d1:1001 Huawei Technologies Co., Ltd. E169/E620/E800 HSDPA Modem
    usb_modeswitch log:
    USB_ModeSwitch log from Sun Apr 08 23:38:27 CEST 2012
    Raw args from udev: /1-1.1:1.0
    Using global config file: /etc/usb_modeswitch.conf
    Using top device dir /sys/bus/usb/devices/1-1.1
    USB values from sysfs:
    manufacturer HUAWEI Technology
    product HUAWEI Mobile
    serial
    bNumConfigurations is 1 - don't check for active configuration
    SCSI attributes not needed, moving on
    checking config: /usr/share/usb_modeswitch/12d1:1446
    ! matched. Reading config data
    config: TargetVendor set to 12d1
    config: TargetProductList set to 1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506
    Driver module is "option", ID path is /sys/bus/usb-serial/drivers/option1
    Command to be run:
    usb_modeswitch -I -W -D -s 20 -u -1 -b 1 -g 9 -v 12d1 -p 1446 -f $configBuffer
    Verbose debug output of usb_modeswitch and libusb follows
    (Note that some USB errors are to be expected in the process)
    Reading long config from command line
    * usb_modeswitch: handle USB devices with multiple modes
    * Version 1.2.1 (C) Josua Dietze 2011
    * Based on libusb0 (0.1.12 and above)
    ! PLEASE REPORT NEW CONFIGURATIONS !
    DefaultVendor= 0x12d1
    DefaultProduct= 0x1446
    TargetVendor= 0x12d1
    TargetProduct= not set
    TargetClass= not set
    TargetProductList="1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506"
    DetachStorageOnly=0
    HuaweiMode=0
    SierraMode=0
    SonyMode=0
    QisdaMode=0
    GCTMode=0
    KobilMode=0
    SequansMode=0
    MobileActionMode=0
    CiscoMode=0
    MessageEndpoint= not set
    MessageContent="55534243123456780000000000000011062000000100000000000000000000"
    NeedResponse=0
    ResponseEndpoint= not set
    InquireDevice disabled
    Success check enabled, max. wait time 20 seconds
    System integration mode enabled
    Use given bus/device number: 001/009 ...
    Looking for default devices ...
    bus/device number matched
    searching devices, found USB ID 12d1:1446
    found matching vendor ID
    found matching product ID
    adding device
    Found device in default mode, class or configuration (1)
    Skipping the check for the current configuration
    Using first interface: 0x00
    Using endpoints 0x01 (out) and 0x81 (in)
    USB description data (for identification)
    Manufacturer: HUAWEI Technology
    Product: HUAWEI Mobile
    Serial No.: not provided
    Looking for active driver ...
    OK, driver found; name unknown, limitation of libusb1
    OK, driver "unkown" detached
    Setting up communication with interface 0
    Using endpoint 0x01 for message sending ...
    Trying to send message 1 to endpoint 0x01 ...
    libusb:error [op_clear_halt] clear_halt failed error -1 errno 71
    OK, message successfully sent
    Resetting response endpoint 0x81
    Resetting message endpoint 0x01
    Could not reset endpoint (probably harmless): -34
    Device is gone, skipping any further commands
    Bus/dev search active, referring success check to wrapper. Bye.
    ok:busdev
    (end of usb_modeswitch output)
    Checking success of mode switch for max. 20 seconds ...
    Waiting for device file system (1 sec.) ...
    Waiting for device file system (2 sec.) ...
    Waiting for device file system (3 sec.) ...
    Waiting for device file system (13 sec.) ...
    Waiting for device file system (14 sec.) ...
    Waiting for device file system (15 sec.) ...
    Reading attributes ...
    All attributes matched
    Mode switching was successful, found 12d1:1001 (HUAWEI Technology: HUAWEI Mobile)
    Now checking for newly created ports ...
    new ports found, device is known to driver
    Checking for AVOID_RESET_QUIRK kernel attribute
    AVOID_RESET_QUIRK activated
    All done, exiting
    2.Modem unplugged and plugged back
    lsusb
    Bus 001 Device 008: ID 12d1:1001 Huawei Technologies Co., Ltd. E169/E620/E800 HSDPA Modem
    usb_modeswitch log:
    USB_ModeSwitch log from Sun Apr 08 23:46:12 CEST 2012
    Raw args from udev: /1-1.1:1.0
    Using global config file: /etc/usb_modeswitch.conf
    Using top device dir /sys/bus/usb/devices/1-1.1
    USB values from sysfs:
    manufacturer HUAWEI Technology
    product HUAWEI Mobile
    serial
    bNumConfigurations is 1 - don't check for active configuration
    SCSI attributes not needed, moving on
    checking config: /usr/share/usb_modeswitch/12d1:1446
    ! matched. Reading config data
    config: TargetVendor set to 12d1
    config: TargetProductList set to 1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506
    Driver module is "option", ID path is /sys/bus/usb-serial/drivers/option1
    Command to be run:
    usb_modeswitch -I -W -D -s 20 -u -1 -b 1 -g 7 -v 12d1 -p 1446 -f $configBuffer
    Verbose debug output of usb_modeswitch and libusb follows
    (Note that some USB errors are to be expected in the process)
    Reading long config from command line
    * usb_modeswitch: handle USB devices with multiple modes
    * Version 1.2.1 (C) Josua Dietze 2011
    * Based on libusb0 (0.1.12 and above)
    ! PLEASE REPORT NEW CONFIGURATIONS !
    DefaultVendor= 0x12d1
    DefaultProduct= 0x1446
    TargetVendor= 0x12d1
    TargetProduct= not set
    TargetClass= not set
    TargetProductList="1001,1406,140b,140c,1412,141b,1433,1436,14ac,1506"
    DetachStorageOnly=0
    HuaweiMode=0
    SierraMode=0
    SonyMode=0
    QisdaMode=0
    GCTMode=0
    KobilMode=0
    SequansMode=0
    MobileActionMode=0
    CiscoMode=0
    MessageEndpoint= not set
    MessageContent="55534243123456780000000000000011062000000100000000000000000000"
    NeedResponse=0
    ResponseEndpoint= not set
    InquireDevice disabled
    Success check enabled, max. wait time 20 seconds
    System integration mode enabled
    Use given bus/device number: 001/007 ...
    Looking for default devices ...
    bus/device number matched
    searching devices, found USB ID 12d1:1446
    found matching vendor ID
    found matching product ID
    adding device
    Found device in default mode, class or configuration (1)
    Skipping the check for the current configuration
    Using first interface: 0x00
    Using endpoints 0x01 (out) and 0x81 (in)
    USB description data (for identification)
    Manufacturer: HUAWEI Technology
    Product: HUAWEI Mobile
    Serial No.: not provided
    Looking for active driver ...
    OK, driver found; name unknown, limitation of libusb1
    OK, driver "unkown" detached
    Setting up communication with interface 0
    Using endpoint 0x01 for message sending ...
    Trying to send message 1 to endpoint 0x01 ...
    libusb:error [op_clear_halt] clear_halt failed error -1 errno 71
    OK, message successfully sent
    Resetting response endpoint 0x81
    Resetting message endpoint 0x01
    Could not reset endpoint (probably harmless): -34
    Device is gone, skipping any further commands
    Bus/dev search active, referring success check to wrapper. Bye.
    ok:busdev
    (end of usb_modeswitch output)
    Checking success of mode switch for max. 20 seconds ...
    Waiting for device file system (1 sec.) ...
    Waiting for device file system (2 sec.) ...
    Waiting for device file system (3 sec.) ...
    Waiting for device file system (15 sec.) ...
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    new house, waiting for DSL to be installed, 2-3 month wait.
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    Message Edited by sandy2410 on 30-Mar-2009 04:52 AM
    Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

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