Configuring Contacts (External Domain/Post Office/User)

We're starting a migration to another mail system. I'm looking for some help to properly configure our GW8sp2hp2 system to send mail to external recipients, whether the mail is sent from an internal GroupWise user or from an Internet sender somewhere outside our network. All external recipients will have the same SMTP domain name. The TIDs I found (7004434, 3230787) for creating an External Domain, External Post Office, and External User to create "Contacts" in the GroupWise system address book that point to external Internet e-mail addresses did not work. I'm not sure if I'm doing something wrong, the instructions are incomplete, or the process has changed for GW8.
We have GW8sp2hp2 with the exception of a WebAccess and GWIA that are both at 7sp4. There are two GWIAs, one for inbound in the DMZ (7sp4) and one for outbound (8sp2hp2). One TID I read said to link the External Post Office to the domain holding the GWIA using the Link Configuration tool. The inbound GWIA has a Gateway Alias Type of "GWIA", but the outbound GWIA did not have one defined. I made its Gateway Alias Type "GWI2". I can go to GroupWise|Gateway Aliases in the properties of the External User and add a gateway alias for either GWIA, however I cannot see GWI2 in the Gateway Link drop-down in the Link Configuration tool to select the second GWIA as the Gateway link (per TID 3230787).
Are there GroupWise 8-specific instructions for configuring this?

I added a Gateway Alias of [email protected] to the user and now the inbound GWIA accepts mail to that address and immediately forwards the mail through the outbound GWIA to the address configured in Internet Addressing. My remaining issue is that I want it to work for Internet mail addressed to [email protected] AND [email protected] I created a second External User and gave it a gateway alias of [email protected] but the same Internet Address, and that appears to work, but is complicated. GroupWise documentation says nicknames are not the solution, as mail cannot be addressed to [email protected]
It appears I've found a solution, albeit a slightly complicated one. But if Gateway Aliases are deprecated and nicknames aren't the answer, what is the supported solution for making this work?

Similar Messages

Creating secondary linux domain & post office @ another city

I have a primary domain and post office in one city. Consoleone, shows them on my NSS volumes as /media/nss/MAIL/groupwise/domain and /media/nss/MAIL/groupwise/po
I created a new domain for another city, and gave it UNC pathing \\portland\MAIL\groupwise\domainnc. It did create the domain in eDirectory, but made a file structure under /mnt called /mnt/portland/MAIL/groupwise/domainnc. Not sure about what was going on with that, I copied the directory structure and all the files from there to the proper location of the portland server, started the domain and it fired up. Both domains showed that each other was up, communicating presumably entirely by IP.
I loaded ConsoleOne on the portland server and can see both domains.
So far so good.
When I created the new portland post office on the primary domain server, it did the exact same thing, making a /mnt/portland/MAIL/groupwise/ponc file structure, which again I copied to the portland server.
when I fired up the post office on the portland server, it did start and sat there looking like a post office (I did the --show option in linux), however none of the domains seem to recognize that there is a running post office. In fact, my domain in portland doesn't even know that it has a post office. It says that it sees another domain, but that it has 0 post offices configured so far. Consoleone on the portland server does not show a post office for portland.
ConsoleONe on the primary groupwise server does show the post office or I should say did, last friday. Today (Sunday) it's not there anymore.
I suspect my problem has something to do with mounting the file system of the portland server on the primary domain/post office server, but I'm unclear how those commands work.
Also, I'm unclear as to why I really need that if everything communciates via TCP/IP. Seems like it's only the portland server that physically needs to know about the post office physical file location. When I try using unc pathing (i.e. \\server\volume\location) ConsoleOne changes it to /mnt/server/volume/location.
Trying to find a concise document on this, but haven't found it yet.
Any ideas?

In article <[email protected]>, Johnehurst wrote:
> ConsoleONe on the primary groupwise server does show the post office or
> I should say did, last friday. Today (Sunday) it's not there anymore.
>
If no instance of ConsoleOne see the new PostOffice anymore, it might be
time to recreate again, but this time do so on the server that you are
creating it for with that instance of ConsoleOne.
As for addressing within ConsoleOne for the Domains and PostOffices, make
sure they are pointing to the real location of the files
So for your Portland server/domain/postoffice
/media/nss/MAIL/groupwise/domainnc
/media/nss/MAIL/groupwise/ponc
The only real reason for those file pointers are for the agents (MTA &
POA) to see their files, so the format needs to in relation to where the
agents are running. Everything else should be over IP.
Andy Konecny
KonecnyConsulting.ca in Toronto
Andy's Profile: http://forums.novell.com/member.php?userid=75037

External Domain

I have monitor up and running but for the life of me I can't seem to get the performance testing and acct collecting working. I am trying to follow the directions and I am getting stumped on creating the external domain. Do I have to setup a second GroupWise system to run a single domain, post office and user just so that I can connect to it using and external domain from my main groupwise system? Hopefully I have read that wrong and that is not what I need to do. Any help would be greatly appreciated.

gibsont <[email protected]> wrote:
> I have monitor up and running but for the life of me I can't seem to get
> the performance testing and acct collecting working. I am trying to
> follow the directions and I am getting stumped on creating the external
> domain. Do I have to setup a second GroupWise system to run a single
> domain, post office and user just so that I can connect to it using and
> external domain from my main groupwise system? Hopefully I have read
> that wrong and that is not what I need to do. Any help would be greatly
> appreciated.
>
No, this becomes a "dummy" domain. You create an external GroupWise
domain, make up a name (maybe Monitor), leave the domain database location
blank and just create it. Go to your monitor console. Click on
preferences. Scroll down to mtp settings and in the domain to monitor
choose your new external domain. Put in the port that the monitor will
listen on. In other words, Monitor will pretend to be an MTA listening on
this port. So, if monitor is running on the same server as an MTA this has
to be some open port. Like maybe 7110. Next in the performance testing
choose what domain monitor should talk to. And check the performance
testing box if you are configuring performance testing. Save that.
Now, in ConsoleOne go to link configuration. For the domain listed in the
performance testing above. Set the link to direct, tcp/IP and put in the
IP address on monitor, and the port you confirmed above (in my example
7110).
Now go back to your external monitor domain and create a PO under it (like
MonitorPO). Then create a user (MonitorUser). Whoever is the accountant
for the GWIA should now set a forwarding rule to send the accounting
reports to this user.
Let me know if that gets you going, or if you run into other issues.
Danita - http://www.caledonia.net/blog

Same usernames, internal vs. external domains, conflict when usingWebAccess

Currently running GW 8.0.2hp2 on NetWare 6.5sp8.
We have a single domain and single post office, and a single WebAccess
and single GWIA gateway. We about 25 external domains setup to allow
using external users' e-mail addresses our in internal corporate address
books and distribution lists following the procedure outlined here:
http://www.novell.com/documentation/...a/a2zvyc4.html
The problem is that one of my internal users in our corporate domain/PO
has the same userid as a user in one of the external domain/PO's. So,
for example, their e-mail addresses are:
[email protected]
[email protected]
Everything works except that my internal user cannot use GW WebAccess.
Trying to login to WebAccess results in the following error:
"Please login again. You may have typed your name or password
incorrectly. Remember that your user name must be unique."
If I either change my internal user's GroupWise userid, or if I delete
or rename the external user's userid, then my internal user can login
into WebAccess without a problem. So this does appear to be due to
non-unique username's. The WebAccess is seeing the internal and
external user names, and not allowing my internal user to login.
Is there a work around for this since the users are in separate domains
and PO's, or do I need to just rename my internal user's account? I
have no control over the external user's e-mail address, so I can't
rename their userid.
Is there a way to keep the "default WebAcess" gateway from looking at
external domain's for user account authentication? I have tried setting
up a class of service in the WebAccess gateway to deny access to the
external domain, and that hasn't worked either.
Thanks,
-Greg
former e-mail for posting:
[email protected]

I knew I should have looked a little longer.
http://www.novell.com/support/kb/doc.php?id=7006447
Thanks,
-Greg
On 1/7/2013 12:38 PM, Greg N. wrote:
> Currently running GW 8.0.2hp2 on NetWare 6.5sp8.
>
> We have a single domain and single post office, and a single WebAccess
> and single GWIA gateway. We about 25 external domains setup to allow
> using external users' e-mail addresses our in internal corporate address
> books and distribution lists following the procedure outlined here:
>
> http://www.novell.com/documentation/...a/a2zvyc4.html
>
>
> The problem is that one of my internal users in our corporate domain/PO
> has the same userid as a user in one of the external domain/PO's. So,
> for example, their e-mail addresses are:
>
> [email protected]
> [email protected]
>
> Everything works except that my internal user cannot use GW WebAccess.
> Trying to login to WebAccess results in the following error:
>
> "Please login again. You may have typed your name or password
> incorrectly. Remember that your user name must be unique."
>
> If I either change my internal user's GroupWise userid, or if I delete
> or rename the external user's userid, then my internal user can login
> into WebAccess without a problem. So this does appear to be due to
> non-unique username's. The WebAccess is seeing the internal and
> external user names, and not allowing my internal user to login.
>
> Is there a work around for this since the users are in separate domains
> and PO's, or do I need to just rename my internal user's account? I
> have no control over the external user's e-mail address, so I can't
> rename their userid.
>
> Is there a way to keep the "default WebAcess" gateway from looking at
> external domain's for user account authentication? I have tried setting
> up a class of service in the WebAccess gateway to deny access to the
> external domain, and that hasn't worked either.
>
> Thanks,
> -Greg
>
former e-mail for posting:
[email protected]

GW Monitor and multiple post office agents on one Netware 6.5Server

HI,
I've not been successful getting GW Monitor (7 sp3) to recognize a PO as "known". Regardless of the setting I put in monitor.xml for the port assignment (1677), the thing reverts to port "0". This server is running a MTA only post office agent and a client post office agent. These may be related. Interestingly, the MTA IP configurations are:
MTA only post office agent:
Inbound - 165.91.107.28:7100 (My Note on this - this is from agmail MTA to agents POA which is IP ...28 and listens on 7100)
Outbound - 165.91.106.93:7101 (My Note on this - this is agents POA to agmail MTA which is ip ...93 and listens on 7101)
Client only post office agent:
Inbound - 165.91.107.28:7102 (My Note on this - this is from agents POA/MTA to agents POA only which is IP ...28 and listens on 7102)
Outbound - 165.91.106.93:7101 (My Note on this - this is agents POA only to agmail MTA which is ip ...93 and listens on 7101)
Maybe I should make the outbound for the client only post office agent to be:
Outbound - 165.91.107.28:7100
In any event, we need GW Monitor to report on the status of the POA at 1677 on the Agents server. Any ideas?
Thanks Mike

Mike Gerst wrote:
> In any event, we need GW Monitor to report on the status of the POA at
> 1677 on the Agents server. Any ideas?
Well, first of all the Monitor should be looking for 7101 for the MTA, 7100
for the first POA and 7102 for the second POA if indeed this is how you have
it set up. Are you sure you purposefully change the POA to listen on 7100
and put the MTA on 7101? That is confusing :) - most sites have the MTA at
the default of 7100, and the first POA at 7101, so it just looks weird to me
- but it's perfectly "okay" to change them if you want to - but just
confusing for long-time GW admins/consultants.
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html

The Post Office Agent might not be configured for SOAP.

I have a virtual server with VMware ESXi 5 running SLES11 sp1, OES11 and GroupWise 12.
The GroupWise system have one domain and one post office with several users.
The users can access the mailbox with the GroupWise Windows Client, but when they try to login in the GroupWise Webaccess, they get the following error: "[9505] Your post office is unavailable. The Post Office Agent might not be configured for SOAP. Please contact your system administrator".
1.- The post office agent have the SOAP option turned on.
2.- I check the java environment variables and they are pointing to the right directory.
3.- The Linux Firewall is turned off.
4.- rcapache2 start and rctomcat6 start dont show errors.
5.- I check the webacc.cfg file and all IPs address and ports (POA & DVA) are fine.
Any help, comment or suggestion will be welcome.
Thanks in advance.

Check to see if the port is being used by SLES...
--El
Originally Posted by crivera
I have a virtual server with VMware ESXi 5 running SLES11 sp1, OES11 and GroupWise 12.
The GroupWise system have one domain and one post office with several users.
The users can access the mailbox with the GroupWise Windows Client, but when they try to login in the GroupWise Webaccess, they get the following error: "[9505] Your post office is unavailable. The Post Office Agent might not be configured for SOAP. Please contact your system administrator".
1.- The post office agent have the SOAP option turned on.
2.- I check the java environment variables and they are pointing to the right directory.
3.- The Linux Firewall is turned off.
4.- rcapache2 start and rctomcat6 start dont show errors.
5.- I check the webacc.cfg file and all IPs address and ports (POA & DVA) are fine.
Any help, comment or suggestion will be welcome.
Thanks in advance.

Configuring access to Internal server from external source for public users ( DNS HTTP HTTPS FTP )

Hello there :)
i,ve faced a problem as the following :
i,ve internal network ( domain network ) with standlone TMG i want TMG to Allow public users to access
1- web server with load balance on port 5555
2- mail server with HTTPS for OWA
3- DNS to make public users make query to solve Domain name
4- FTP with load balance on port 5555
please anyone can help me with configuring this n make external users access the following mentioned above

Hi,
You could get start from the following blogs.
Microsoft Forefront TMG – Webserver Load Balancing
http://www.isaserver.org/articles-tutorials/configuration-general/Microsoft-Forefront-TMG-Webserver-Load-Balancing.html
Enabling Forms-based Authentication for External and Internal OWA 2010 Users in Exchange 2010 published using Forefront TMG 2010
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/enabling-forms-based-authentication-external-internal-owa-2010-users-exchange-2010-published-using-forefront-tmg-2010-part2.html
TMG Firewall Name Resolution
http://www.isaserver.org/articles-tutorials/installation-planning/TMG-Firewall-Name-Resolution-Part3.html
Best Regards,
Joyce
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

How to receive replies back to SAP user's inbox from external domain.

We are facing a scenario where an email should be sent from SAP to any external domain ( ie: abc.com ) and I know that we can trigger outgoing mail from SAP but not sure about receiving emails to a specific SAP User id's inbox (SBWP). I was searching some information from SAP notes and found one (SAP Note:- 455140) but not sure whether it's possible in our current version(R/3 release 4.6C). Please confirm ASAP since we have to decide a key functionality based on this.

I have tried SCON -> Settings -> Inbound distribution.
But my question is how does the system receive the reply from the external domain. We can execute the send process in the transaction SCOT. But how do we initiate the receive process ? When we send a email from SAP to some external domain eg. yahoo.com, the recepient of that mail would see the mail as coming from the address that is configured in the SAP user master record (Internet mail) of the sender. So when a reply to the original mail is sent, it would go to the email address of the sender that is mentioned in the "Internet Mail" field of the SAP user master record and not to the SAP User Inbox of the original sender.

No Logged on Office Users are configured for IRM

Setup:
AD RMS on 2012 configured with https Crypto 1
Exchange 2010 SP3 RU6
Office 2013
I can open OWA and use IRM to protect a document but any Office application I open and try to protect gives me an error like this:
No Logged on Office Users are configured for Information Rights Management (IRM).
I have googled and taken a look at all of the options out there and everything seems to be configured correctly.
Any ideas or other troubleshooting tips I can do???

Hi JerHiggs123,
It seems that this is a known bug.
Please try the following fix:
Open regedit
Go to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities\[email protected]
Delete the registry key “SignedOut”=dword:00000001
If there is no such key, add it as name "SignedOut", type of REG_DWORD and value of "00000001"
Did my post help you or make you laugh? Don't forget to click the Helpful vote :) If I answered your question please mark my post as an Answer.

Message tracking log of internal users who are all sent the mails to external domain

Hi ,
How can i get the message tracking log from internal users to external users?
We need the report of internal users who are all sent the mails to the external domain
Regards,
Sankar M
Sankar M http://messagingdevelopment.blogspot.in/

Sankar, your outbound send connector has an address space of *. So when you run "Get-SendConnector", you will see something like the following:
Identity                                AddressSpaces
Enabled
Unix System Connection                  {SMTP:*.domfreebusy.contractor.hunti... True
Outgoing SMTP Connector
{SMTP:*;10}                             True
Mailbox Journaling Connector            {SMTP:pdwastap01.huntington.com;1}      True
The middle one with the {SMTP:*;10} in my case (you may have a different number than 10 in yours) is my outbound connector. So yours will show an address space of {SMTP:*;<some number, 10 is the default>}. HTH ...

Add our contact to ovi gps post office

Dear OVI
we are tnt global express iran branch want to add our contact in post office directory while ovi gps is loading tehran map
iam using nokia e72 . when i use my ovi gps every things is ferfect & also our resturant name was added in the directory but directory of post office is empty i want to know what we can do for adding our post office contact into your directory
PLZ help me
what can we do ???

This forum is probably a better place to ask: http://forums.adobe.com/community/general/adobedotcom_feedback
And/or this: http://forums.adobe.com/community/licensing

Creating new post office in existing domain

I am trying to create a new post office in an existing domain. I am confused on the agent install screen. I am selecting Add, Post Office and giving it a name, then the path to the database is where I need help. Is this the path where I am installing the new post office or is it the path to my domain?
The problem is that when I finish the install and launch to poa, it canot find wphost.db. I do not see it either on the new server.

* rsilvey,
the PO database.
Just follow the instructions:
http://www.novell.com/documentation/...a/ak8h74f.html
HTH
Uwe
Novell Knowledge Partner (NKP)
Please don't send me support related e-mail unless I ask you to do so.

The version of GroupWise you are using cannot access this post office

I built a new Server and added it to my PCSD Tree. The new server name is
GroupWise and has an IP Address of 10.10.0.13.
I followed the GroupWise 7 Installation Guide and installed GroupWise to
this server. At no point did I find any place to enter the GroupWise
License.
During the install I discovered that 4 of my long time employees were not
able to be assigned to this new GroupWise server. It appears that a one
time (Long time ago) these 4 employees were part of an old GroupWise Mail
server that must have been removed. I can not find any reference to this
old GroupWise server. My thought is to delete the accounts for there 4
users and recreate the accounts.
However the larger problem is this: I can not login to the GroupWise
Server. Below are two screen shots of what I’m getting when I
launch the GroupWise 7 Client. When I look at the .NLM loaded on the
Server for GroupWise MTA 7.0 it shows Domain Total=1 Closed=0, Post
Offices Total=1 Closed=1, Gateways Total=0 Closed=0.
On the Client, when I launch GroupWise, The Novell GroupWise Startup has a
message in the message window “The version of GroupWise you are
using cannot access this post office”. Then after clicking OK three
times, the following message appears on the screen “GroupWise did
not initialize successfully, Please run GroupWise Setup, or contact your
system administrator. Unspecified error OLE Error 80004005

*During the install I discovered that 4 of my long time employees were not
able to be assigned to this new GroupWise server. It appears that a one
time (Long time ago) these 4 employees were part of an old GroupWise Mail
server that must have been removed. I can not find any reference to this
old GroupWise server. My thought is to delete the accounts for there 4
users and recreate the accounts.
**You need to disassociate these four NDS users from any GW attributes.
Right-click each user in C1, GroupWise Utilities->GW / eDirectory
Association->Disassociate GroupWise Attributes.
*** When I do as instructed I get the following error:
[username] is missing the following attribute: NGW: Post Office
~~~~~~~~~~~~~~~~~~~~~~~~
*GroupWise MTA 7.0 it shows Domain Total=1 Closed=0, Post
Offices Total=1 Closed=1, Gateways Total=0 Closed=0.
**If the post office is closed, you need to determine why this is. On the
MTA, hit F10, Configuration Status, highlight your PO and hit enter,
select details, then look at the last closure reason.
*** Last Closure Reason= Missing or incomplete address information
[ When I installed GroupWise, I wanted all the e-mail to be stored on the
EMAIL Volume. During the install, I Changed the Install Directory to
\Groupwiseemail. After the install I have two directories in this volume.
One called DOMAIN and the other called PCAM (PCAM is name of my domain).
~~~~~~~~~~~~~~~~~~~~~~~~
*On the Client, when I launch GroupWise, The Novell GroupWise Startup has
a message in the message window 'The version of GroupWise you are
using cannot access this post office'.
**What version of GroupWise is on the server and what version client are
you
using? Also, if you pull up the properties of both the domain and post
office in C1 what is the database version listed as?
*** I installed GroupWise 7 both Server and Client. I'm thinking this is
due to the Post Office being closed. I only have 1 Post Office.
Thank You;
Lewis

Proxy to Another Post Office's Account Failed

We have a wired problem here:-
- Primary Domain is GW 703HP2
- Running 4 Post Offices all 703HP2
- 2 WebAccess Servers - 1 in 702HP and 1 in 65(Win2K)
Now, we have an user, USER-A, (in fact more than 1 have similar issue) who has Proxy Access to USER-B's account on another Post Office.
If he uses GW Client, he's fine. He can proxy access to USER-B's account without any trouble.
However, if he uses 702HP WebAccess, he can reach his own account but fails to proxy to USER-B's account with the error message "Your post office is unavailable. Please contact your system administrator."
Another wired thing is that if he uses 65(Win2K) WebAccess, he can proxy.
Any suggestion on what's wrong? Many thanks.
sau970982 from Hong Kong

Originally Posted by DParkes
Yep, that's where I meant. And user B can use the GW7 Webaccess directly
alright ?, it is just the proxy access that is failing ?
Cheers Dave
Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/
Yes, USER-B is ok using WebAccess-7 with his own account. The server itself is working fine if you're looking into your own account.
What we found out is that WebAccess-7 server fails to proxy to accounts on another Post Office. But our WebAccess-65 server can. Just don't what kind of configuration we missed or is that something wrong with the server.
sau970982

[9505] Your Post Office is Unavailable.

Recently migrated Groupwise 2012 services from a single box to a split system with PO, Domain, and Monitor on one box and the GWIA, Webaccess & secondary domain on the second box. All seems well, except *some* users (not all, only a handful) are receiving the following message when logging into webaccess:
[9505] Your Post Office is Unavailable. The Post Office Agent might not be configured for SOAP. Please contact your system administrator.
Checking the webaccess logs reveals the following error:
8:11:43, <SOAP>, -, INFO, [username], Login
8:11:43, <SOAP>, -, INFO, [username], Unable to connect to the POA @ http://10.1.10.35:7191/soap
10.1.10.35 is the IP of the previous POA - the new POA is 10.1.10.135
SOAP appears to be configured properly and other users are not having any problems. Why just these users?
Thanks!

IP is correct in the webacc.cfg file - though not sure why the last line is commented out. Again, only some users are affected.
Provider.SOAP.1.ip=10.1.10.135
Provider.SOAP.1.port=7191
#Provider.SOAP.1.url=/soap
Checked the TID 7012354. There was no garbage character that I could see, but the Display Name in the General Options was entirely blank. I put the user's Display Name in the field and restarted Webaccess and that user can login now. Wow. Weird.
I then tried another user that was getting the same error - turns out that user's Display Name is blank as well (I didn't make any changes), but it didn't matter - they could log in to webaccess fine - so now wondering if restarting webaccess was all that was needed in the first place? It's not making much sense. Why is this only happening to a few users? Why do some users have a blank display name under those general options? I only enabled the POP3 & IMAP online settings for those specific users and then checked via their client for the Account settings. Looks to be a tough setting to verify for 2000+ users if it can only be accessed via the user's client login.
I went back and unchecked the POP3 & IMAP Online setting for those users and restarted webaccess... everything still appears ok. so just weird.
Will have to monitor for additional user complaints - otherwise, looks now.
Thanks!

Configuring Contacts (External Domain/Post Office/User)

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