Configuring ICSS in portal

Hi All,
I am using the SAP-CRM 5.0 as back end and SAP-EP7.0 with it. I am trying to connect the ICSS from portal. My back-end system is already connected through system landscape. Now, I have already downloaded and imported the CRM 5.0 business package in to portal server successfully. I have also given the Customer role to a superuser. But I can't find the ICSS utility in portal. I got some new tabs i.e Home, Shop, Setup, Service etc. but none of them is working. I am getting some errors in Service tab : -
=================================
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.customer/com.sap.pct.crm.ecm.service/com.sap.pct.crm.chm.isa.service
Component Name : com.sap.pct.crm.app.channelmgmt.GenericICSSComponent
The exception was logged. Inform your system administrator..
Exception id: 03:49_12/03/07_0158_103371050
See the details for the exception ID in the log file
==========================================
Please let me know what are the other configurations I need to do ?
Regards
Indranil

Hi Venkat,
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e0b2b146-5776-2910-4a8f-9b3190eab060
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/628a9f93-0701-0010-48bb-b0d872345c15
Cheers
Ajay
Assign points if useful.

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