Configuring Process Route

Hello Guru's
While configuring the system for Process Route for an ER type, I had the event "INPROCESS" set at status 10 under STATUS ADMINISTRATION profile and also to activate the change master at status 10. When I create the Engineering Record and navigate to status 10 I get the lead change number and also I can see the work item sent icon( yellow icon) next to agent's name in the Process Route Tab. But I don't see the same work item in my Work Overview - Workflow inbox until I move the ER status to 20 ( ie 10-15-20) which is to me is little weird.
There is no event set for status 20.
Also in Workflow Inbox I am not able to see the work item under Process Routing Work Item. The work item shows only in Eng Record Work Item.
Am I missing any configuration here.
Please advice.
Thanks & Regards
Jo Pz

Hi Ravi,
Thank you very much for your advice.
Please see below my answers.
a) After changing to status 10. When I try to refresh the PLM inbox,it takes long time and just keep spinning.
b) Please see the attached screen shot of SWEL. Kindly let me know if I am missing a config.
c) Attached is the screen shot of SWI1
d) Work Item shows in SBWP and not PLM inbox.
Kindly advice.

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The Process Route In PLM ECR was build on top of the Case Management APIs and is currently not as robust as the ORGANIZER or SCASE transactions. The configuration screen shot put by you relates to the R/3 solution. For PLM Web UI, as Tamas pointed out, you require to get the custom solutions developed by SAP Partners.
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Hi,
the process route has already been started as per your screenshot. You can check it in the PLM Workcenter in the Workflow inbox. You need to use Portal or NWBC to check the PLM WebUI.
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4
5   DATA lv_curr_workitem_id    TYPE /sapsrm/wf_workitem_id.
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7
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10
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18
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Kindly help.
Thanks
Anand

Hello Anand,
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As per the details given i got a feel that we have tried executing the scenario by switching between application and process controlled workflow and hence the system have become inconsistent and its dumping.
I suggest you to raise a OSS ticket to SAP to resolve the issue.
Best Regards,
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