Configuring SBO Mailer 9.0 in service manager

Hello experts,
Can anyone help me with SBO Mailer configuration? As a part of post-installation activities, I am trying to configure SBO Mailer in SAP service manager, but have no clue about SMTP server and port. In AdministratorGuide there is not much about it. I need more specific guide, specially regarding SMTP server and port.
Thank you in advance.

Dear Matt Beheshti,
You can find this in Account Setting of Outlook.
For more help regarding Mail Sever, Please ask your IT Manager or System Administrator.
Hope this help
Regards::::
Atul Chakraborty

Similar Messages

SBO Mail

Hello All,
I have configured SBO mailer service in service manager.
Fill valid mail id in company Detail setup.
And now when i send the mail SAP show me Operation completed Sucessfully and i also check in OAOB and AOB1 table for mail status it show *Message Send *
But receiver not recieve then mail ..
So Suggest me where should i check for configuration ?
Thanks
Manvendra Singh Niranjan

Hi,
Please check from sender side, does MAIL Server IP ping ?
Also Check Firewall, whether it's blocking from sender/receiver side on SERVER ?
In your case I think it's firewall issue, for mean while disable firewall on test environment and check it...
Thanks
Kevin

Email not working through SBO Mailer

Hi experts ,
There is this fresh SBO 9.0 PL 06 Installation and we have configured sbo mailer .
When i tried to send email through manager Login , we can able to send emails and whereas if we try to send email through another user we are not able to send email through sbo mailer.
This is the message truncated in event viewer :
Error Description :
The description for Event ID 62 from source SBOMail cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Failed to send the mail message, please make sure that all mail addresses are valid.
The specified resource type cannot be found in the image file
I have verified the email id also its a valid email.
But when i have assigned the email which was configured in sbo mailer to other users in user set up we can able to send email.
Any help would be appreciated guys .!!
Regards,
Vamsi

Hi,
Please refer thread http://scn.sap.com/thread/3591918
Thanks & Regards,
Nagarajan

Unable to start service manager on node2

hi all,
a bit about the environment , 2-node application tier with single node DB on RHEL 5
apps version 11.5.10.2
Db version 10.2.0.4
i am able to start service manger on node1 but not on node 2
i am able to ping to FNDSM_node2
service manager is created on node2 (checked from fnd_concurrent_queues)
only thing which is doubtful to me is that another R11 instance is running on node2 .
can there be conflict between 2 service managers?
if yes , how can i overcome this problem as i need both test instances.

Hi hussein ,
apologies for incomplete information
both nodes have same services(apache,forms,reports and CM) , except on node2 few programs are run on separate CM than node1
and yes PCP is configured
error is
Could not contact Service Manager FNDSM_node2. The TNS alias could not be located, the listener process on node2 could not be contacted.but i am able to ping FNDSM_node2
SQL> select CONCURRENT_QUEUE_NAME from fnd_concurrent_queues where CONCURRENT_QUEUE_NAME like 'FNDSM%';
CONCURRENT_QUEUE_NAME
FNDSM_node1
FNDSM_node2

SBO Mailer - SMPT server configuration does not allow to send e-mails

HI Experts:
I have tried to configure the smtp server in the SBO Mailer. The test connection launch the message "Test Succeded; connected to server" when the SMTP Server field, is configured with the gmal SMTP address "smtp.gmail.com" and authentication option is "No authentication", however when this option is configured with Login Authentication the test conection generates de message " Login Authentication Failed" despite of fill the correct gmail username and password.
Another useful information:
-A query has been configured for sending by mail.
-The manager user has the same email account of the SBO Mailer configuration .
-SBO Mailer is running
-Attachements folder is defined
-SBO Mailer Scheduler is configured
-Data source and DB are selected.
-The port 25 is open.
I will appreciate a lot your information.
Kind regards,
Manuel

Hi Gordon thanks for your answer.
Could you tell me normally how is the SMTP configuration?
Maybe and exaple will be very usefull
Regards,
Manuel

Unable to Start/Stop SBO Mailer and SBO Backup services

Hi All,
With reference to the thread of the following Link : SBO Backup and Messenging Service - Starting , We have a customer on SAP B1 8.8 PL 16 and we faced the same issue wherein after restarting the server, SBO Mailer and SBO Backup services show status as starting and all buttons are greyed out.
As per the thread we did re-install the server tools and it worked fine. But when we restart the server again the same issue arises.
Kindly reply back at the earliest...
Thanks and Regards,
Pritesh Shah

Dear Pritesh Shah,
please try the following:
Exit the Service Manager.
On the Server got to Start- > and locate the Icon of the Service Manager -> click right and "Use as Administrator.
After this open the Service Manager and take a look if you could activate the SBO Mailer and SBO Backup.
I hope this helps.
Best regards,
Indira

SAP J2EE engine for configuring Java mail Service.

Hi
I am experiencing following exception when trying to use JAVA mail API.
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
javax.mail.SendFailedException: 554 <email@ddress>: Recipient address rejected:
Relay access denied
email address above is valid..
I have to use SAP J2EE engine for configuring Java mail Service.
But is does not hav any such access permissions to check....!!

Relay access denied
To send mails from SAP system through the mail server which you have configured, SAP server should be permitted to relay through the mailserver. Then only you will be able to send mail to external email address. Otherwise, you will get the above message.
You must contact the mail server administrator and ask him to add the ip of SAP server into the allowed relay list.
If you are using MS exchange server as your mail server and if you have administrative access to the Exchange box, you can do it yourself by following the below steps:
1.Verify that your Exchange computer is not an open mail relay. To do this, follow these steps:
a.      Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
b.      In Exchange System Manager, expand the following object:
Servers\Your_Exchange_Server_Name\Protocols\SMTP
c.      Right-click the virtual SMTP server where you want to prevent mail relay, and then click Properties.
d.      Click the Access tab, and then click Relay.
e.      By default, open relay is blocked. The default settings are as follows:
u2022     The Only the list below check box is selected.
u2022     The Allow all computers which successfully authenticate to relay, regardless of the list above check box is selected.
f.      If you must permit a single computer, a group of computers, or a domain to relay through the server, click Add. In the Computer dialog box, click the appropriate selection for the computers you want to relay through the server. Then, type the required information.
Note Enabling access by IP address or by domain name is helpful for users who do not authenticate with the Exchange computer.
g.      In the Relay Restrictions dialog box, click OK.
h.      Click Apply, and then click OK in the Default SMTP Virtual Server Properties dialog box.
hope this helps you out...
Cheers,
Jazz

Remote Desktop Service Manager - configure permissions for Remote Desktop Users to Send Message, Disconnect, Logoff

Hello, dear colleagues.
We are using Windows Server 2012 R2 as Remote Desktop Server. Also use Windows Server 2008 R2 with Remote Desktop Service Manager to control RDS user sessions (Send Message, Disconnect, Logoff, Query Info).
Send Message, Disconnect, Logoff options works only for users in Administrators group.
I can't to configure permissions for Remote Desktop Users, specific user or AD group.
To set permissions I'm running RDS Host Configuration on Windows Server 2008 R2 and connect to Windows Server 2012 R2. Then double-click
RDP-Tcp, Security tab, add specific user account , AD group or configure
advanced permissions
for Remote Desktop Users.
But, as I sad above, these options works only for users in Administrators group. How to make it work for Remote Desktop Users or specific user, AD group?
Thanks.
P.S. If move specific user from Remote Desktop Users group to Administrators group on
Windows Server 2012 R2 - it works.

Hi,
You can prevent administrators from changing the permissions for a connection by applying the
Do not allow local administrators to customize permissions Group Policy setting.
This Group Policy setting is located in Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Security
Apart there is one command with which you can set the permission for that check the related
article. Additionally checkthis
thread for more detail.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Failed to Install the "Oracle Web Services Manager Configuration Assistant"

The installation of "Oracle Web Services Manager Configuration Assistant" was failed when I installed the "Oracle SOA Suite 10.1.3.1.0" ,and the failure information about the installation in the log show as follows, I need your help,thanks a lot!
start-olite:
Starting OLite in background ...
Running:D:\product\10.1.3.1\OracleAS_1\integration\esb\sql\other\wfeventc.sql
Exception in thread "main" oracle.tip.esb.install.exception.InstallationDBException: Failed to execute sql file"D:\product\10.1.3.1\OracleAS_1\integration\esb\sql\other\wfeventc.sql"
     at oracle.tip.esb.install.db.RunSQLScript.runScript(Unknown Source)
     at oracle.tip.esb.install.db.RunSQLScript.runScriptListInternal(Unknown Source)
     at oracle.tip.esb.install.db.RunSQLScript.runScriptList(Unknown Source)
     at oracle.tip.esb.install.db.NonOracleDB.runScripts(Unknown Source)
     at oracle.tip.esb.install.db.OLite.install(Unknown Source)
     at oracle.tip.esb.install.db.InstallerMain.main(Unknown Source)
Caused by: java.sql.SQLException: [POL-3023] ????????
     at oracle.lite.poljdbc.LiteThinJDBCConnection.thinSQLError(Unknown Source)
     at oracle.lite.poljdbc.LiteThinJDBCConnection.thinDriverConnect(Unknown Source)
     at oracle.lite.poljdbc.LiteThinJDBCConnection.connect(Unknown Source)
     at oracle.lite.poljdbc.LiteThinJDBCFactory.createConnection(Unknown Source)
     at oracle.lite.poljdbc.POLJDBCConnection.<init>(Unknown Source)
     at oracle.lite.poljdbc.OracleConnection.<init>(Unknown Source)
     at oracle.lite.poljdbc.POLJDBCDriver.connect(Unknown Source)
     at oracle.tip.esb.install.db.DriverManagerDataSource.getConnection(Unknown Source)
     ... 6 more
Java Result: 1
Importing Default System ...
${env.PCHOME}
stop-olite:
Stopping background OLite process ...
CA::DEBUG:******:Finished OLite Install ...
Finished Olite configuration ...
BUILD SUCCESSFUL
Total time: 12 seconds
Exit: 0
TASK: oracle.tip.esb.install.tasks.ConfigureOC4J
Configuring OC4J ...
id value is 2
id value is IASPT
process-type value is 1
id value is 3
id value is IASPT
id value is 3
id value is ASG
process-type value is 1
id value is 2
id value is ASG
id value is 1
id value is default_group
process-type value is 1
id value is 3
id value is home
process-type value is 1
process-type value is 2
process-type value is 1
final map size value is 2
id value is -Xrs -server -XX:MaxPermSize=128M -ms512M -mx1024M -XX:AppendRatio=3 -Djava.security.policy=$ORACLE_HOME/j2ee/home/config/java2.policy -Djava.awt.headless=true -Dhttp.webdir.enable=false
Jun 22, 2010 2:39:09 PM oracle.tip.esb.install.tasks.ConfigureOC4J getOpmnRequestPort
INFO: Port value is 6003
D:\product\10.1.3.1\OracleAS_1\jdk\bin\java -Dant.home=D:\product\10.1.3.1\OracleAS_1\ant -classpath D:\product\10.1.3.1\OracleAS_1\ant\lib\ant.jar;D:\product\10.1.3.1\OracleAS_1\ant\lib\ant-launcher.jar;D:\product\10.1.3.1\OracleAS_1\integration\esb\lib\ant-contrib-1.0b1.jar org.apache.tools.ant.Main -Dinstall.type=SoaBasic -Desb.home=D:\product\10.1.3.1\OracleAS_1\integration\esb -Doc4j.home.dir=D:\product\10.1.3.1\OracleAS_1 -Djava.home=D:\product\10.1.3.1\OracleAS_1\jdk -Doracle.home=D:\product\10.1.3.1\OracleAS_1 -Dhost.name=dpxc67-01 -Ddb.vendor=olite -Dimport.export.db_url=jdbc:polite4@localhost:1531:oraesb -Desb.appserver=ias_10.1.3 -Doc4j.design_time_host=dpxc67-01 -Doc4j.design_time_port=8888 -Dprimary.container=home -Dinstall.mode=OracleInstallerias_10.1.3_SoaBasic -Dsso=true -Dinstall.component=install-developer -Dias.name=soademo.dpxc67-01 -Denv.OC4J_STANDALONE_HOME=D:\product\10.1.3.1\OracleAS_1 -Dias_admin.password=*password cannot be displayed* -Denv.JAVA_HOME=D:\product\10.1.3.1\OracleAS_1\jdk -Denv.SERVER_ADMIN_PASSWORD=*password cannot be displayed* -Dopmn.requestport=6003 -Ddb.vendor=olite -Ddb.connect.string=jdbc:polite4@localhost:1531:oraesb -Ddb.username=system -Dias.virtual_host=dpxc67-01 -Denv.DB_USER=system -Denv.DB_URL=jdbc:polite4@localhost:1531:oraesb -Desb.oc4j.container=home -Denv.DB_PASSWORD=*password cannot be displayed* -Ddb.password=*password cannot be displayed* -e -buildfile esbinstall.xml deploy-applications
Buildfile: esbinstall.xml
Trying to override old definition of datatype echoproperties
common_update_server.xml:
Adding shared library apache.junit ...
Adding shared library oracle.db.lite ...
Adding shared library apache.commons 10.1.3 ...
Adding shared library apache.jdom ...
Adding shared library apache.slide ...
Running batch script by:
java admin_client.jar deployer:oc4j:opmn://dpxc67-01:6003/home -script D:\product\10.1.3.1\OracleAS_1\integration\esb\install\ant-tasks/esb_admin_client_script_sl.txt
publishSharedLibrary command was successful
publishSharedLibrary command was successful
publishSharedLibrary command was successful
publishSharedLibrary command was successful
publishSharedLibrary command was successful
publishSharedLibrary command was successful
update_server.xml:
Adding shared library oracle.esb ...
deployer.url: deployer:oc4j:opmn://dpxc67-01:6003/home
publishSharedLibrary command was successful
deploy-applications:
Deploying ESB design time ...
Binding ESB design time ...
Deploying ESB run time ...
Binding ESB runtime ...
Deploying orainfra.ear ...
Binding orainfra ...
Running batch script by:
java admin_client.jar deployer:oc4j:opmn://dpxc67-01:6003/home -script D:\product\10.1.3.1\OracleAS_1\integration\esb\install\ant-tasks/esb_deployapps.txt
10/06/22 14:39:20 Notification ==>Application Deployer for esb-dt STARTS.
10/06/22 14:39:20 Notification ==>Copy the archive to D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-dt.ear
10/06/22 14:39:20 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-dt.ear begins...
10/06/22 14:39:20 Notification ==>Unpacking esb-dt.ear
10/06/22 14:39:21 Notification ==>Done unpacking esb-dt.ear
10/06/22 14:39:21 Notification ==>Unpacking esb_console.war
10/06/22 14:39:22 Notification ==>Done unpacking esb_console.war
10/06/22 14:39:22 Notification ==>Unpacking esb-jca-dt.rar
10/06/22 14:39:22 Notification ==>Done unpacking esb-jca-dt.rar
10/06/22 14:39:22 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-dt.ear ends...
10/06/22 14:39:22 Notification ==>Starting application : esb-dt
10/06/22 14:39:22 Notification ==>Initializing ClassLoader(s)
10/06/22 14:39:22 Notification ==>Initializing EJB container
10/06/22 14:39:22 Notification ==>Loading connector(s)
10/06/22 14:39:22 Notification ==>Starting up resource adapters
10/06/22 14:39:23 Notification ==>Warning. Unable to set up connection factory to location esb-dt for a resource adapter in {1}
10/06/22 14:39:23 Notification ==>Initializing EJB sessions
10/06/22 14:39:23 Notification ==>Committing ClassLoader(s)
10/06/22 14:39:23 Notification ==>Initialize esb_console begins...
10/06/22 14:39:23 Notification ==>Initialize esb_console ends...
10/06/22 14:39:23 Notification ==>Started application : esb-dt
10/06/22 14:39:23 Notification ==>Application Deployer for esb-dt COMPLETES. Operation time: 2875 msecs
10/06/22 14:39:23 Notification ==>Application Deployer for esb-rt STARTS.
10/06/22 14:39:23 Notification ==>Copy the archive to D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-rt.ear
10/06/22 14:39:23 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-rt.ear begins...
10/06/22 14:39:23 Notification ==>Unpacking esb-rt.ear
10/06/22 14:39:23 Notification ==>Done unpacking esb-rt.ear
10/06/22 14:39:23 Notification ==>Unpacking provider-war.war
10/06/22 14:39:23 Notification ==>Done unpacking provider-war.war
10/06/22 14:39:23 Notification ==>Unpacking esb-jca-rt.rar
10/06/22 14:39:23 Notification ==>Done unpacking esb-jca-rt.rar
10/06/22 14:39:23 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-rt.ear ends...
10/06/22 14:39:23 Notification ==>Starting application : esb-rt
10/06/22 14:39:23 Notification ==>Initializing ClassLoader(s)
10/06/22 14:39:23 Notification ==>Initializing EJB container
10/06/22 14:39:23 Notification ==>Loading connector(s)
10/06/22 14:39:23 Notification ==>Starting up resource adapters
10/06/22 14:39:23 Notification ==>Warning. Unable to set up connection factory to location esb-rt for a resource adapter in {1}
10/06/22 14:39:23 Notification ==>Initializing EJB sessions
10/06/22 14:39:23 Notification ==>Committing ClassLoader(s)
10/06/22 14:39:23 Notification ==>Initialize provider-war begins...
10/06/22 14:39:23 Notification ==>Initialize provider-war ends...
10/06/22 14:39:23 Notification ==>Started application : esb-rt
10/06/22 14:39:23 Notification ==>Application Deployer for esb-rt COMPLETES. Operation time: 203 msecs
10/06/22 14:39:24 Notification ==>Application Deployer for orainfra STARTS.
10/06/22 14:39:24 Notification ==>Copy the archive to D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\orainfra.ear
10/06/22 14:39:24 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\orainfra.ear begins...
10/06/22 14:39:24 Notification ==>Unpacking orainfra.ear
10/06/22 14:39:24 Notification ==>Done unpacking orainfra.ear
10/06/22 14:39:24 Notification ==>Unpacking orainfra.war
10/06/22 14:39:24 Notification ==>Done unpacking orainfra.war
10/06/22 14:39:24 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\orainfra.ear ends...
10/06/22 14:39:24 Notification ==>Starting application : orainfra
10/06/22 14:39:24 Notification ==>Initializing ClassLoader(s)
10/06/22 14:39:24 Notification ==>Initializing EJB container
10/06/22 14:39:24 Notification ==>Loading connector(s)
10/06/22 14:39:24 Notification ==>Starting up resource adapters
10/06/22 14:39:24 Notification ==>Initializing EJB sessions
10/06/22 14:39:24 Notification ==>Committing ClassLoader(s)
10/06/22 14:39:24 Notification ==>Initialize orainfra begins...
10/06/22 14:39:24 Notification ==>Initialize orainfra ends...
10/06/22 14:39:24 Notification ==>Started application : orainfra
10/06/22 14:39:24 Notification ==>Application Deployer for orainfra COMPLETES. Operation time: 219 msecs
dehydrationStore:
Configuring data sources for olite dehydration store ...
${env.PCHOME}
install-developer:
design time host dpxc67-01
design time port 8888
primary container home
the host is dpxc67-01and the port is 8888
Exception in thread "main" oracle.tip.esb.install.exception.InstallationDBException: Connection Refused ""
     at oracle.tip.esb.install.db.NonOracleDB.runConnectionTest(Unknown Source)
     at oracle.tip.esb.install.db.NonOracleDB.load(Unknown Source)
     at oracle.tip.esb.install.ESBInstaller.setupDB(Unknown Source)
     at oracle.tip.esb.install.ESBInstaller.handleDesignTimeSpecificActions(Unknown Source)
     at oracle.tip.esb.install.ESBInstaller.main(Unknown Source)
Caused by: java.sql.SQLException: [POL-3023] ????????
     at oracle.lite.poljdbc.LiteThinJDBCConnection.thinSQLError(Unknown Source)
     at oracle.lite.poljdbc.LiteThinJDBCConnection.thinDriverConnect(Unknown Source)
     at oracle.lite.poljdbc.LiteThinJDBCConnection.connect(Unknown Source)
     at oracle.lite.poljdbc.LiteThinJDBCFactory.createConnection(Unknown Source)
     at oracle.lite.poljdbc.POLJDBCConnection.<init>(Unknown Source)
     at oracle.lite.poljdbc.OracleConnection.<init>(Unknown Source)
     at oracle.lite.poljdbc.POLJDBCDriver.connect(Unknown Source)
     at oracle.tip.esb.install.db.DriverManagerDataSource.getConnection(Unknown Source)
     ... 5 more
Java Result: 1
Copying 1 file to D:\product\10.1.3.1\OracleAS_1\j2ee\home\lib\ext
set_app_sso_option:
Using sso=true. Redeploying esb-dt with sso
Copying 1 file to D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-dt\META-INF
Copying 1 file to D:\product\10.1.3.1\OracleAS_1\j2ee\home\application-deployments\esb-dt

It could be due to system language setting -
install SOA Suite failed
Regards,
Anuj

Service Manager Data Warehouse Install - Analysis Server Configuration For OLAP Cubes Fail

Hello everyone,
I have an issue with my installation of the Data Warehouse for System Center Service Manager 2012 SP1.
My install environment is the following:
Windows Server 2012 – System Center Service Manager (Successfully Installed) - Virtual
Windows Server 2012 – System Center Data Warehouse (Pending) - Virtual
Windows Server 2012 – MS SQL Server 2012 – Physical, Clustered 1<sup>st</sup> of Four Servers
The SQL Server is a clustered installation with named instances, specifically for SharePoint and Service Manager. Each instance has its own IP address and dynamic ports are turned off. I’m installing using the domain administrator account and I also chose
to run the installer as administrator. The domain admin has sysadmin rights to the service manager server and instance I’m trying to install on. However, the account does not have sysadmin rights to some of the other instances.
The install is smooth up until it needs to connect to the Analysis server database. I have tried connecting to the analysis servers on other SQL servers on site and all were successful. The only difference between the older SQL servers, the SQL 2012 development
server and the SQL 2012 Production server I’m trying to install to is that the that the domain admin account doesn’t have sysadmin access on all the databases on the new production server. The SQL server is being installed and configured by a contractor so
if you all have troubleshooting suggestions, I’ll need to coordinate with the contractor.
Starting with the screen below, I began searching for help online. There seems to be no one else with this issue or it is not documented properly. I opened a ticket with MS, called the contractor and troubleshot with him, troubleshot as far as I could on
my own and I’m still at a loss as to what is preventing the installer from connecting specifically to the analysis server.
I first thought the installer was at issue or that the data warehouse sever was at issue. But all signs are pointing at the SQL server. The installer is able to connect to all the other SQL servers – including other 2012 servers (same versions) – so it can’t
be the installer. I’m pretty sure the SQL server is going to be at issue.
After looking at this error, I opened the resource monitor and clicked the dropdown to see if it was trying to connect to the correct server and it was. I then connected to the old and new test and development servers successfully. Then connected to the
SQL 2008 R2 production cluster successfully. I then compared the two servers. The only difference other than the version numbers is that the admin account doesn’t have sysadmin rights on all the SQL 2012 database servers. But the database servers are not the
problem. The analysis servers are.
I then checked the event logs and they are empty as far as this issue is concerned. Actually, there are no errors on the SQL 2012 production box and the Data Warehouse box. I then checked the log that the installer creates during every step of the installation
and this is what is created when the dropdown is clicked for the analysis server configuration screen. The log file location is:
“C:\Users\admin\AppData\Local\Temp\2\SCSMSetupWizard01.txt”
In the file is the following text.
01:03:34:Attempting connection to SQL Server 2012 management scope on SCSMSQL2012
01:03:34:Using SQL Server 2012 management scope on SCSMSQL2012
01:03:36:Collecting SQL instances on server SCSMSQL2012
01:03:36:Attempting connection to SQL Server 2012 management scope on SCSMSQL2012.johnsonbrothers.com
01:03:36:Using SQL Server 2012 management scope on SCSMSQL2012.johnsonbrothers.com
01:03:38:Found SQL Instance: SCSMSQL2012\PWGSQL2012
01:03:38:Found SQL Instance: SCSMSQL2012\SCSMSQL2012
01:03:39:Error:GetSqlInstanceList(), Exception Type: Microsoft.AnalysisServices.ConnectionException, Exception Message: A connection cannot be made. Ensure that the server is running.
01:03:39:StackTrace:   at Microsoft.AnalysisServices.XmlaClient.GetTcpClient(ConnectionInfo connectionInfo)
   at Microsoft.AnalysisServices.XmlaClient.OpenTcpConnection(ConnectionInfo connectionInfo)
   at Microsoft.AnalysisServices.XmlaClient.OpenConnection(ConnectionInfo connectionInfo, Boolean& isSessionTokenNeeded)
   at Microsoft.AnalysisServices.XmlaClient.Connect(ConnectionInfo connectionInfo, Boolean beginSession)
   at Microsoft.AnalysisServices.Server.Connect(String connectionString, String sessionId, ObjectExpansion expansionType)
   at Microsoft.SystemCenter.Essentials.SetupFramework.HelperClasses.SetupValidationHelpers.GetASVersion(StringBuilder sqlInstanceServiceName)
   at Microsoft.SystemCenter.Essentials.SetupFramework.HelperClasses.SetupValidationHelpers.GetSqlInstanceList(String sqlServerName, Int32 serviceType)
I’m now investigating the issue according to this output, and decided to ask you all if you’ve run into this issue and found a resolution.

I am running into same issue . But I don't anything in the instances section related to portipv6 . I do see in the listener section , I tried to remove it . But it comes up again . Please help
<ConfigurationSettings>
<Security>
<RequireClientAuthentication>0</RequireClientAuthentication>
<SecurityPackageList/>
</Security>
<Network>
<Listener>
<RequestSizeThreshold>4095</RequestSizeThreshold>
<MaxAllowedRequestSize>0</MaxAllowedRequestSize>
<ServerSendTimeout>60000</ServerSendTimeout>
<ServerReceiveTimeout>60000</ServerReceiveTimeout>
<IPV4Support>2</IPV4Support>
<IPV6Support>2</IPV6Support>
</Listener>
<TCP>
<MaxPendingSendCount>12</MaxPendingSendCount>
<MaxPendingReceiveCount>4</MaxPendingReceiveCount>
<MinPendingReceiveCount>2</MinPendingReceiveCount>
<MaxCompletedReceiveCount>9</MaxCompletedReceiveCount>
<ScatterReceiveMultiplier>5</ScatterReceiveMultiplier>
<MaxPendingAcceptExCount>10</MaxPendingAcceptExCount>
<MinPendingAcceptExCount>2</MinPendingAcceptExCount>
<InitialConnectTimeout>10</InitialConnectTimeout>
<SocketOptions>
<SendBufferSize>0</SendBufferSize>
<ReceiveBufferSize>0</ReceiveBufferSize>
<DisableNonblockingMode>1</DisableNonblockingMode>
<EnableNagleAlgorithm>0</EnableNagleAlgorithm>
<EnableLingerOnClose>0</EnableLingerOnClose>
<LingerTimeout>0</LingerTimeout>
</SocketOptions>
</TCP>
<Requests>
<EnableBinaryXML>0</EnableBinaryXML>
<EnableCompression>0</EnableCompression>
</Requests>
<Responses>
<EnableBinaryXML>1</EnableBinaryXML>
<EnableCompression>1</EnableCompression>
<CompressionLevel>9</CompressionLevel>
</Responses>
<ListenOnlyOnLocalConnections>0</ListenOnlyOnLocalConnections>
</Network>
<Log>
<File>msmdredir.log</File>
<FileBufferSize>0</FileBufferSize>
<MessageLogs>Console;System</MessageLogs>
<Exception>
<CreateAndSendCrashReports>0</CreateAndSendCrashReports>
<CrashReportsFolder/>
<SQLDumperFlagsOn>0x0</SQLDumperFlagsOn>
<SQLDumperFlagsOff>0x0</SQLDumperFlagsOff>
<MiniDumpFlagsOn>0x0</MiniDumpFlagsOn>
<MiniDumpFlagsOff>0x0</MiniDumpFlagsOff>
<MinidumpErrorList>0xC1000000, 0xC1000001, 0xC100000C, 0xC1000016, 0xC1360054, 0xC1360055</MinidumpErrorList>
<ExceptionHandlingMode>0</ExceptionHandlingMode>
<MaxExceptions>500</MaxExceptions>
<MaxDuplicateDumps>1</MaxDuplicateDumps>
</Exception>
</Log>
<Memory>
<HandleIA64AlignmentFaults>0</HandleIA64AlignmentFaults>
<PreAllocate>0</PreAllocate>
<VertiPaqPagingPolicy>0</VertiPaqPagingPolicy>
<PagePoolRestrictNumaNode>0</PagePoolRestrictNumaNode>
</Memory>
<Instances/>
<VertiPaq>
<DefaultSegmentRowCount>0</DefaultSegmentRowCount>
<ProcessingTimeboxSecPerMRow>-1</ProcessingTimeboxSecPerMRow>
<SEQueryRegistry>
<Size>0</Size>
<MinKCycles>0</MinKCycles>
<MinCyclesPerRow>0</MinCyclesPerRow>
<MaxArbShpSize>0</MaxArbShpSize>
</SEQueryRegistry>
</VertiPaq>
</ConfigurationSettings>

Error in SBO Service Manager

Dear All,.
I have a problem in SBO Service Manager. When I'm opening the Service Manager, the service seem not installed (blank) but when I'm looking in the Windows Server --> Administrative Tools --> Service, all the item in service manager is already installed and running.
I'm already trying to remove SAP Server and Server Tools and then doing clean installation but the problem is not solved. I'm already tried to reinstall Microsoft SQL Server 2005 but still the problem is not solved.
I'm using SAP Business One 2007A Pl 49 and Windows Server 2003 Standard Edition.
Pls help me to solve this problem...
Thanks for your help

Dear Gordon,
The Server OS is Microsoft Windows Server 2003 R2 standard Edition Service Pack 1
By the way, congratulation for your achievement...That's very fantastic that you already achieve more than 35.000 point...I'am also thank you for the answer that you give.. It's really help me a lot...
Thanks again

IT Service Management (Solution Manager - Configuration)

Dear Expert!
We are using SM 7.1 SP11.
The System Preparation and Basic Configuration has been done
Now, we want to configure the IT Service Management under the Solution Manager Configuration.
There are some steps are manual in the standard configuration;
1) Configure Manually
2) maintain Transaction Types
3) Configure Automatically
4) Perform Additional Configuration
5) Create Template users.
I don't aware by the manually steps, what should be provide in the manual configuration.
I have downloaded document ITSM Configuration Part 1 and 2 but material does not discuss about the steps to executed in the configuration.
Please advise
Regards

Hi Anwer,
Go to service.sap.com/instguides
from here you can go to S -> SAP Solution Manager -> on the right pane scroll down and click on
Planning, Installation, Upgrade Guides -> Look under Additional Guides - ITSM you will find the required documentation.

MS Service Manager 2012 R2 - E-mail Incident - System Reply

Hi there
When users not on the AD sends an outlook e-mail, the Service Manager creates an incident.
It does not reply with an e-mail with the incident number as it does for users on the Active Directory.
How / where can I check as our operations that submit incidents are not on our AD.
Thanks for your assistance

Try double-clicking on the affected user of such incidents and check if they have a valid email to reply to.
Cheers,
Anders Spælling
Senior Consultant
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Can't connect to Configuration Manager Service manager

So after a failed upgrade to R2, I've had to restore the database as the R2 upgrade corrupted the DB.
I am now working though the minefield of component errors. However I can't connect to the configuration manager service manager, I get this error:
Error communicating with the specified Configuration Manager Site Server
So I have done a site reset and I still have the same issue.
I have tried several accounts, all with full permissions on the site server and in configuration manager. I'm stumped now.
Anyone experienced this before and found a solution?

Hi,
Any useful information in your ConfigMgrSetup.log and windows event log?
Best Regards,
Joyce Li
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Command to Stop and Start the SBO Mailer Service

Good day,
I have an issue on my SAP server (SAP 2007 SP01 PL10) where the SBO Mailer server is intermittently stopping. This is causing Emailed Alerts and emails from SAP to stop working.
I want to create a Scheduled Task in Windows to run a batch file which will stop then restart the SBO Mailer service.
Do you know the DOS command to stop and also start the SBO Mailer service?
Thank you
EvS

Good Day,
We have had the same problem. I Added this scheduled task to Validate if service is running and to Restart if Necessary..
We are still working on this issue. I have a feeling itu2019s the SMTP rejecting the emails
@echo off
rem ***********************************************************************
rem *                                                                     *
rem *   This script will stop & restart the SAP SBO Mailer service        *
rem *                                                                     *
rem *   Created by Anthony Galvano from Syntax to recycle the service     *
rem *   on Mar 22 2011                                                    *
rem *                                                                     *
rem ***********************************************************************
call wmic /locale:ms_409 service where (name="B1LicenseService") get state /value | findstr State=Running
if %ErrorLevel% EQU 0 (
    echo Running
) else (
    echo **** Now restarting SBOMailer service ***
net start SBOMail
timeout /T 5
Anthony

Configuring SBO Mailer 9.0 in service manager

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