Confirm Alerts using Inbound Mails

Hi,
I have well configured the Alert Manager for CCMS and mails are sended to the recipients.
Now I like use the 'Alert Confirmation with Inbound Processing' to confirm the Alerts in RZ20.
All needed settings are made and I receive mails in the corresponding inbox as configured in SO50.
Please find all my setting :
1) TC alrtcatdef --> Settings ---> Configuration
Inbound Processing user is set. User is called 'MAILCEM'
2) TC SU01, user MAILCEM has a mail adres '[email protected]'
3) TC SO50, alle entries are set as mentioned in the Configuration Guides
Inbound processing has been set up in transaction SO50.
You must enter the Internet mail address of the alert user, * for document class, and CL_ALERT_CONFIRM_BY_MAIL as the exit name.
4) I receive mails in my personal mailbox.
5) The body of the mail has an Alert ID like : Alert ID: ##00852##
6) When I replay this mail, I receive a mail in the Mailbox of user MAILCEM ('[email protected]')
7) BUT THE ALERT IS NOT CONFIRMED IN RZ20.
I can not find the reason why.
Anybody who can help me?
Thanks
Paul
Edited by: Paul Van Daele on Mar 19, 2008 10:21 AM

Hi Paul,
We have the same problem as you mentioned.
Can you tell us how you resolved?
thanks

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http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
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http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Triggering Alerts
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
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Per the post above, I was pointed to Microsoft's remote connectivity analyzer and it appears to me that the GoDaddy Certificate -- which was compatible with Windows 8, is not compatible with Windows 8.1. (See results below.
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Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 171 ms.
Test Steps
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Validating the certificate name.
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<label for="testSelectWizard_ctl12_ctl06_ctl02_ctl02_ctl01_tmmArrow">Tell
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Additional Details
All intermediate certificates were present and valid.
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#          reject_rbl_client zen.spamhaus.org
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recipient_delimiter = +
smtpd_tls_ciphers = medium
inet_protocols = all
inet_interfaces = all
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Hi,
Due to business requirement PI need to send mails dynamically to u201CCCu201D and u201CBCCu201D using receiver mail adapter.
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For the Enabling ASMA, follow the below steps and check for the variable attributes.
Select the Advanced tab page.
   To save adapter-specific attributes in the message header of the XI message, select Use Adapter-Specific Message Attributes and Variable Transport Binding.
The following attributes in the message header are then available for processing:
○       User: (technical name: TServerLocation)
○       Authentication key: (technical name: TAuthKey)
The following mail header fields are available for processing:
○       From: (technical name: THeaderFROM)
○       To: (technical name: THeaderTO)
○       Cc: (technical name: THeaderCC)
○       Bcc: (technical name: THeaderBCC)
○       Subject: (technical name: THeaderSUBJECT)
○       Reference to the mail that is to be replied to: (technical name: THeaderIN-REPLY-TO)
○       Reply to: (technical name: THeaderREPLY-TO)
○       Mail client program: (technical name: THeaderX-MAILER)
○       Send confirmation of receipt: (technical name: THeaderDISPOSITION-NOTIFICATION-TO)
○       Priority: (technical name: THeaderPRIORITY)
○       Importance of message: (technical name: THeaderIMPORTANCE)
   To transfer further header fields, set the relevant indicator for Variable Header. The technical names for the fields are XHeaderName1, XHeaderName2, and XHeaderName3.
The parameters are included in the mail header under the names specified here.
The attribute namespace for the adapter is http://sap.com/xi/XI/System/Mail.
Thanks,

INBOUND MAIL PROCESSING in SAP for Offline ADOBE FORM Concept

Hi to all,
Please can anyone tell me, what INBOUND MAIL PROCESSING in SAP for Offline ADOBE FORM?
What is concept and how to use it, is any program need to write for that or only need to configure it.
I have searched the SDN, but only get topic how to configure inbound mail processing.
I am new to this area; please any one put some light on it.
I shall be thankful to you for this.
Regards
Pavneet Rana

Hi Pavneet,
Inbound processing of an offline adobe form consists of several things -
a) an email id to be created on the server (to accept the mail & process the adobe form - this needs to have the right roles)
b) the smtp config needs to be done by basis
c) the abap developer needs to create a handler class that gets called when an email is recd in SAP. This handler class has 3-4 methods (first to read the mail and extract the pdf, convert data in pdf to the abap variable, process the form to do the specific function in sap (which will vary from requirement to another).
I found this blog very useful when I was getting my adobe form done -
/people/thomas.jung3/blog/2004/09/09/receiving-e-mail-and-processing-it-with-abap--version-610-and-higher
Hope this helps.
Cheers, Liz
(ps: you might get more help in the adobe form specific forum in sdn)

Alert forwarding triggers mail notification

Hi.
I have configured a new product connector to forward alerts from SCOM to JIRA. The connector works fine, but every time I forward an alert to connector using "Forward to" command from alert context menu, it triggers mail notification subscription
when connector processes alert. The connector code does not modify alert in any explicit way: just retrieves alerts using GetMonitoringAlerts method of connector and then acknowledges recieved alerts with AcknowledgeMonitoringAlerts call (see code snippet
below). At the same time I can see "Alert modified by user" comment added to alert's history at forwarding time. Mail notification subscription is configured to pick up all critical alerts with "New" resolution state.
Is this an expected behaviour? I don't really want to spam operators with unnecessary mail every time an alert gets forwarded to an external system. Any ideas what can cause the issue and how to avoid it?
Thanks!
while( $true )
$alerts = $conn.GetMonitoringAlerts()
if ($alerts.Count -gt 0)
$conn.AcknowledgeMonitoringAlerts($( Get-Date ))
foreach( $alert in $alerts )
.... send alert info to JIRA ...
Start-Sleep 60
Gleb.

The way I see it the call acknowledgeMonitoringAlerts change something in the alert without changing the resolution state. Scom process every even on every change so it get re-submit to all the subscription rule. Since the resolution state
is still "new", it send a new email.
You got 2 choice :
1- you do not update the alert when you transfert it
or
2- In you script you update the resolution state of the alert to something else (not "new").
Ty

Email alert using calculation script in essbase

Hi,
I am doing email alerts using run calculation script.
I have created calculation script as per provided guideline but here I am facing problem.
RUNJAVA com.oracle.essbase.cdf.SetEmailProp "target:target1" "subject:subject_line";
RUNJAVA com.oracle.essbase.cdf.SendMail target:target1: server:smtpservernamel.om
from:emailid.com to:toemailid.com "body:body of test mail";
here instead of target & target1 i m not getting what should i write here.
& it gives me am error like:
Error: 1200456 Problem running [com.oracle.essbase.cdf.SetEmailProp "target:starget1"][Can not find class com.oracle.essbase.cdf.SetEmailProp]
I have created SetEmailProp.java files & also created other files from the provided site.
is their any need to do changes in this file according to requirement?
Could you help me out from this.
Thanks
Edited by: 949936 on Nov 2, 2012 6:17 AM

The Detailed Process is :
I have downloaded CDF_Email .zip here,I got CDF_Email.jar and , SendMail.java,SetEmailProp.Java,AlertFunctions.java classes.Then I have downloaded CDF_export.jar.
After that I have followed all the process that written in document guide (adistrategies.com) from "KB26_Email In Calculation Script".
I placed all these .java files and .jar files in ARBORPATH java folder . here I have created one "udf folder" and put all the files in this folder as per the guideline provided in this document.
About udf.policy I haven't did any changes in this file. could you tell me what is the neccessary changes are required in udf.policy file to achive this task.
Thanks

How can I send alert through E-mail and SMS

Hi All,
How can I send SAP B1 alert to E-Mail address and SMS.
I am using 2005A US version
I did the following settings ...
Administration --> System Initialization --> General Settings --> Services
I checked the proxy server for Web Connection, I entered the Proxy server IP Address (our company's) and port number 80.
Even though I am not getting any Email response..
Help me to solve this...
Thanks and Regards,
jayakumar

Hi,
Check this: Regarding email & SMS in alert management
If you want to use DIAPI then check Message Object, too.
HTH
Juha

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