Confirmation # for pre-ordered book

I pre-ordered a book and it shows pre-ordered in my account, but I can't find a confirmation order #. I need it for a promotion.

I'm not aware of any order numbers that are associated with pre-orders, you will only get an order number when it's released and it becomes a purchase (assuming that you don't cancel the pre-order).

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Upon notification that a pre-ordered book was ready for download by clicking on a link, the book failed to download. The link sent me back to the store. How can I activate the download?

I pre-ordered a book. I was notified it was ready for download. When I clicked on the link to download it failed to download. Instead, it took me to the store.
How do I get my pre-ordered book without paying twice?

Hello Jonagolds
Your purchase should show up as something that you could download again. Check out the article below on how to do that across all devices and in iTunes. If that is not the case and you do not see it, then report the issue to the iTunes Store for further assistance.
Download past purchases
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. How do I get it to not be pre-ordered on my iPhone?

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. The iTunes account is the same as the account on my phone. How do I get it to not be pre-ordered on my iPhone?

Thank you that has resolved it for me, how do I give you the Green tick to say you are a legend???

Pre-Order Book stuck in downloading, book not in yet

I agreed to purchased a book on a pre-order basis. Now when I go into my libray it is hung up trying to download this book that is not yet available. I have tried fully shutting down the ipad, but no luck. Also tried to buy a new book that is available, but that is not downloading and library is still hung up on the pre order book not yet available.
Any help would be appreciated!
Kim

Jeff,
Thanks for the reply. However, the knowbase article referred to in iTunes Store: How to delete a downloading purchase on iOS seems to refer to an earlier version of the iTunes app than I have with iOS 8.0.2. My iTunes app has neither a More button in bottom nav bar, nor any options to display a Downloads list.
iBooks does display The Innovators book in its Books list, with a downloading icon (circle with pause button inside) showing status of this book. The progress indicator in this icon (solid line progressing around the circle) is stuck at the very beginning of the download operation, and hangs there forever. I cannot use the Select button to select this book (to move or delete it); the Select button displays a radio button in front of each item, allowing a group of books to be selected for a Move or Delete operation. But The Innovators book's radio button cannot be toggled (presumably because the book is still downloading).
As I indicated in my original message, I can use iTunes on Mac to remove the book from the iPad as part of its Sync/Backup operations. While this removal appears to work, the book reappears in the Books list on the iPad shortly after the Sync operation completes. Again, I presume this is because the book still exists in the download list on the iPad.
Any other thoughts on how to proceed?
Gary

Pre ordering books, deleting messages

I Pre ordered a book. Now that it available for download I no longer want it. How do I get rid of the message telling me it is now available?

Hello dt613-
The excitement around Grand Theft Auto 5 just keeps building the more that they reveal about this game. With how big the world should be this time, the guide book may end up being a total necessity.
I’m not sure where this coupon is from, but if it was an @Gamer coupon, those usually can only be used on in-stock guide books. However, you can definitely pre-order the guide book, your link shows that it is available for pre-order.
I hope that this helps, but let me know if you have more questions!
Thanks,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Two Pre-order books at same time

I had two pre-order books that were released today. Neither one of them has actually downloaded in my library. They are both sitting in the 'Books' Shelf. They have the bar on the bottom of the book that pops up when you first download something. Usually when a pre-order book comes through they ask for my password right when I open up the app. It hasn't asked me for my password. If I go to my purchases in iBooks it just says downloading but neither of them are downloading. It will not let me hit Edit and then delete them and go back and re-download them. I went and bought another book thinking maybe it would push through the purchases but it hasn't done anything.
any ideas or help?!?

Hi kevans426!
You should try power cycling your device to see if the issue persists, but if it does, you may need to report an issue with this purchase using the steps located in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Pre ordered books not showing

I Can't view my pre ordered books in the store is any one else having this problem? Each time I click on my purchases when in the store the page comes up blank. I was supposed to have a book released 2 days ago but it hasn't downloaded, unfortunately I can't remember which book it was so I can't search for it

This can maybe help you:
http://support.apple.com/kb/TS1702
http://www.apple.com/support/ios/ibooks/

Production confirmations for Production order

Hi all
I am using ECC 6.0 and Production orders. When I do a final confirmation to the order the order is in a 'CNF' status. Now after it is in a CNF status if I try to perform another confirmation using a CO15 then it allows me to do a confirmation with a 'warning'. If I am using a CO11 or CO11N then its a hard error. Is there a way I can get a warning message on a already Final confirmed order in tcode CO11 or CO11N?
thanks

Hi John,
You want the system to allow to confirm operation wise even though you have already confirmed with respect to order
I dont think its possible,because if you see logically -once we do the confirmation for the order system will complete the confirmation for operations too ie it will book the time,cost to the respective cost center
So logically it will not be possible to confirm the operations which are already confirmed when doing the order confirmation
If you want to do order wise confirmation then you have to cancel the order confirmation & then you will be able to do operation wise confirmation
Hope the above explantion is understandable
Revert back if you have further query
Reward points if useful
Regards,
SVP

HT4059 How can I cancel a pre-ordered book? Thanks.

Can anyone instruct me on how to cancel a pre-ordered book?
Thanks

If you wish to cancel a pre-order, simply swipe from left to right across the title, tap Delete, then tap OK on the confirmation screen.

HT203433 Itunes tells me my pre-ordered book is ready to download and never does...

So every time I download a new app from my iPhone 4s, a popup comes and tells me my pre-ordered book 'such wicked intent' is ready for download, and then asks if I'd like to download it now. So I always tap 'yes'.
However, no matter if I'm on 4g or my own internet at home, I always get a message that says "cannot connect to iTunes store, and the book never downloads.
What more is that when I search on the iTunese store from my computer, the book isn't in 'recently purchased' or anything, so it seems I can't download the book again with out REpaying for it.
How can this be fixed?

There are a few options... but start here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT4059 Pre-ordered book & released date has past. Won't download.

Pre-ordered book. Released date has past & it won't download.

Hey Talibabs,
I see that you are seeing an issue with a book you have purchased in the iBooksstore. Use the following article to help you report this issue and receive assistance:
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
https://support.apple.com/en-us/HT204084
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Destiny - $10 Reward Certificate for Pre-order and Purchase

So as the title states, according to BB's promotion,anyone that pre-orders the Destiny game and purchases it, gets a $10 reward certificate.
I was one of the lucky few that actually pre-ordered the Destiny Limited Edition and did not have it get cancelled due to limited suppy. Regardless, why doesn't the Destiny Limited Edition have the special offer for the $10 reward certificate for pre-order and purchase? I am hoping this is just an oversite.
Promo Link
Solved!
Go to Solution.

Hi JBROWN52,
Congratulations on securing a copy of the Limited Edition of Destiny!
I wanted to jump in and reiterate what enuf has said. The $10 Reward Certificate bonus should be credited to your My Best Buy account within 20 days after you receive your copy of Destiny, whether it be picked up in-store or shipped to you. If for any reason you don’t see the points after this time has elapsed, please create a post letting us know and we’ll be more than happy to help out.
Let us know if you have any other questions and thanks for pre-ordering Destiny at Best Buy.
Cheers,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

New Nintendo 3DS XL Consoles available for pre-order at Best Buy! Did someone say "Majora's Mask"?

I’m personally very excited to announce that Best Buy has now listed three New Nintendo 3DS XL consoles for pre-order on BestBuy.com! Now, you’ll not only be able to enjoy your favorite Nintendo 3DS games on the go, but you’ll be able to utilize your beloved amiibo figures as well with the added NFC capabilities. This is just one of the new features of Nintendo’s new 3DS XL consoles.
Here’s the most exciting part, in my opinion. Aside from a red and black option for the new 3DS XL consoles, Nintendo will also be releasing a Limited Edition Legend of Zelda: Majora's Mask 3DS XL! As a long-time fan of the Zelda series, I’ve been waiting for Majora’s Mask to come to Nintendo’s handheld systems and now, everyone will be able to enjoy not only the game itself, but a 3DS XL console made specifically for it!
Here are the links to each of the new Nintendo 3DS XL Consoles on BestBuy.com:
Legend of Zelda: Majora's Mask Limited Edition 3DS XL Console >
New Nintendo 3DS XL Console – Black >
New Nintendo 3DS XL Console – Red >
The new consoles will release on Friday, February 13th, so head over to BestBuy.com via the links above to procure your pre-orders!
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

I was able to place an order for the new 3DS XL MM Edition via bestbuy.com. My order shows processing so all seems well. My question is in regards to when this will ship? I usually use amazon.com for online preorders as they are shipped so that they arrive on release day. Is this the same with bestbuy.com? If not, would it be possible to switch to in-store pickup so that I can get the item on release day? Thanks.

Confirmations for Limit Orders in ECS

In extended classic scenario when creating a limit order, there is an error in process in the local PO related to the follow-on documents for goods receipt with the following error message:
'Combination of GR/IR control not allowed for external services'
It is only possible to create the order in the backend if the Invoice Only option is selected in the Limit Order, but then this means it is not possible to create a confirmation for Limit Orders!
Has anyone else come across this problem in ECS for limit orders? As far as I am aware the functionality should work with GR-based invoice verification. In the backend PO it is possible to create the same order without any errors!

Monica,
My analysis till now is:
1) It is true that limit oders are not going with "Confirmation & Invoice" flag. We need to raise OSS.
(There is one additional problem with this is "The vendor master flags don't get transferred to PO" for this you will have to implement the OSS notes 956083.)
Now after applying this notes you see the standard functionality:
2) If we are creating PO with "Invoice Only" flag then there are follwoing options:
a) If the "GR based invoice" flag in vendor master is checked then the POs goes into D item category and you can enter a service sheet for them.
b) If the "GR based invoice" flag in vendor master is NOT checked then the POs goes into B item category and you can enter invoice just after PO.
I made change in V_T163Y for B item category and checked the flag for GR but then too I am not able to enter GR for item category B.
Please assign points for useful answer as applicable.

Progress confirmation for process order

Hello to all,
I want to use the progress confirmation functionality for process order. I know that it is possible for production orders, but I couldn't find respective transaction for process order. Do you know if it is possible to use progress confirmation for process orders.
BR,
Nikolay

Thanks for your inputs, but they are not useful!
COR6 - it cannot be used once the order is confirmed at phase level;
COOISPI - it's a report
COR6N -it is the standard transaction for process order confirmation
I want to do so-called "unplanned milestone" for process orders, something similar to CO1F for production orders.
BR,
Nikolay

Confirmation # for pre-ordered book

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