Confirmation for Service Order

Hi Gurus,
How to create follow-up document of Confirmation for a service order in IC Agent role
Thanks,Sarat

You could use the left navigation bar to go to service confirmation tab and just click create on service confirmations, the prerequisite is you must be on the service order from which u want to create Confirmation, this will link up all the transactions your interaction record
Second way of doing it, is click on followup document from service order to create service confirmation prerequisite here is that you must have the configuration ready for creating follow up documents
Thanks
Raj

Similar Messages

  • Goods Receipt after Completion Confirmation for Service Order

    Hi,
    We have a scenario in which a Notification is used to create a Sales Order & a Service Order using the action button.
    The Sales Order has a old/used product as a line item which we will consume along with some other new parts(added in the components tab in Service Order) to make a remanufactured product which we will obtain after using IW42 for Completion Confirmation. (The Service order is to carry the cost of refabrication/refurburishment & additional parts as well)
    We need to do Goods receipt of this remanufactured product to bring it into stock so that we can deliver the same using the same sales order.
    Is this possible? We have tried using Refurbishment order both CS/PM but have not been successful in inwarding the remanufactured product using IW8W.
    Kindly do suggest possibility of using a Service Order(created through a notification) with a GR feature for the above process of inwarding. Any alternate suggestions would also be very helpful.
    If this functionality can be achieved with some enhancement(custom exit, BADI etc) & some amongst you have worked on something similar , please do share your valuable inputs
    Thanks & Best Wishes
    Vishal

    Hi
    I dont think you will be able to do Goods receipt against prodcution order using inbound delivery VL31N. Inbound deliveries are normally created for Purchase orders and then GR can be posted wrt to the inbound delivery.
    Prod order is normally within warehouse only so you can use MB31 and post GR directly against Prod order.
    If you can explain more about your scenario hope we may help
    Please let us know
    thanks

  • Pricing date for Service Order and Service Confirmation

    Hi,
    I cretated a Service Confirmation as followup for Service Order.
    Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
    I need to check T&C field and Zone field. But, I am not seeing these fields also.
    Can you please let me know, where can I find this fields. (In which assignment block).
    Thanks,
    Sandeep
    Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

    Hi,
    I think by PRICING DATE they mean BILLING DATE.
    In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
    Or customize a PRINCING DATE date type in the DATE PROFILE of SERVICE ORDER and CONFIRMATION and copy the date set in SERVICE ORDER to SERVICE CONFIRMATION.
    This is one strategy you can use.
    Regards
    Surendra More

  • BAPI for Service Orders Confirmation

    Can somebody please provide BAPIS for Service Orders Confirmation and other related BAPIS
    Thank you

    To create service confirm order use "BAPI_BUSPROCESSND_CREATEMULTI".
    Regards,
    Animesh

  • Organization Data for Service Orders and Service Confirmation

    Hi,
    Whenever I create any Service Order or Service Confirmation, the Organization Data is automatically populated.
    My doubts are :
    1. Is is mandatory to provide Organization Data for Service Order/Confirmation Creation ?
    2. What/ Where are the customization for the Organization Management for the above scenario ?
    Thanks and Regards,
    Samantak.

    Dear Samantak,
    org determination should only be made, if you have customized it.
    So please check which org. data profil has been assigned to the involved transaction types (in SPRO Define transaction types).
    And what the profil does (the rule behind) can be found also in SPRO
    - Master Data
      - Organizational Management
        - Organizational Data Determination
          - Change Rules and Profiles
             -Maintain Organizational Data Profile
    Please check the documentation there!
    Regards, Gerhard

  • Fm or bapi for service order confirmation (iw41)

    hi,
    Can you please tell me a fm or bapi for service order confirmation in iw41

    HI dido...
    you can use CRM_ORDER_MAINTAIN.
    you can process any document type you want
    regards
    Marco

  • FM/Class for creating service confirmation from service order

    Hello Gurus,
    Does anyone know a FM/BAPI/Class to create service confirmation from service order ?
    With warm regards,
    Kallol Bhowmick

    Hello Kallol
    You can trigger a confirmation from service order using action profile.
    Here is how to define action profile:
    IMG > CRM > Basic Functions > Actions > Actions in Transaction
    Dialog Stucture> Action profile:
    Object type = BUS2000116
    Context class = CL_DOC_CONTEXT_CRM_ORDER
    Dialog Stucture> Action Definition:
    Processing time: Processing using selection report
    Check box schedule automatically, Changeable in dialog and executable in dialog.
    Dialog Stucture> Processing types
    Permitted processing types of actions: Select - Method Call
    Settings method call: Method - COPY_DOCUMENT (you can also try COPY_DEF_ITEMS)
    Processing Parameter:
    -Select change icon a new window opens - container editor
    -select create icon another window opens - display container editor
    Here enter following:
    Element = PROCESS_TYPE
    Name = PROCESS_TYPE
    short desp = PROCESS_TYPE
    Tab > Dtype:
    Structure = CRMC_PROC_TYPE
    Field = PROCESS_TYPE
    Tab> initial value
    Here maintain the transaction type of your confirmation.
    save your action profile. Now assign action profile to Service oder transaction type.
    I hope this info helps.
    Regards
    Rupesh Patil

  • BAPI for Service order creation

    Hi ,
    Please tell me if any Bapi for service order creation  , T-code : IW31
    regards,
    Prakash

    Hi Prakash,
    Have a look on the following BAPIs:
    BAPI_ISUSMORDER_CREATEMULTIPLE - Create Service Orders
    BAPI_ALM_CONF_CREATE - Create confirmation for maintenance/service order
    WTY04_CREATE_SERVICE_ORDER - Create Service order via function module.
    Hope this will help.
    Regards,
    Nitin.

  • Plan Assessment and Allocation for Service Orders (CS)

    Hello,
    I'm trying to run plan assessment (KSUB) and plan allocation (KO9E) for a service order (created via IW31), but I'm not able to do it.
    I can do assessments (KSU5) and allocations (KO8G) with real values, but since I'm not able to do it in plan mode, I can't have comparative values between real and planned values (no value is flowing to allocation secondary cost elements).
    Can anyone let me know if this is some sort of limitation for Service Orders? Because I checked SPRO in transaction code KOAI and for this type of orders there is no Indicator for Integrated Planning, nor it's possible to assign a planning profile.
    Many thanks for any help you can provide!
    Regards,
    Cátia

    I created a SAP message and they confirmed that this is not possible.

  • Confirmations for Limit Orders in ECS

    In extended classic scenario when creating a limit order, there is an error in process in the local PO related to the follow-on documents for goods receipt with the following error message:
    'Combination of GR/IR control not allowed for external services'
    It is only possible to create the order in the backend if the Invoice Only option is selected in the Limit Order, but then this means it is not possible to create a confirmation for Limit Orders!
    Has anyone else come across this problem in ECS for limit orders?  As far as I am aware the functionality should work with GR-based invoice verification.  In the backend PO it is possible to create the same order without any errors!

    Monica,
    My analysis till now is:
    1) It is true that limit oders are not going with "Confirmation & Invoice" flag. We need to raise OSS.
    (There is one additional problem with this is "The vendor master flags don't get transferred to PO" for this you will have to implement the OSS notes 956083.)
    Now after applying this notes you see the standard functionality:
    2) If we are creating PO with "Invoice Only" flag then there are follwoing options:
    a) If the "GR based invoice" flag in vendor master is checked then the POs goes into D item category and you can enter a service sheet for them.
    b) If the "GR based invoice" flag in vendor master is NOT checked then the POs goes into B item category and you can enter invoice just after PO.
    I made change in V_T163Y for B item category and checked the flag for GR but then too I am not able to enter GR for item category B.
    Please assign points for useful answer as applicable.

  • Object Type (OBJTYPE ) for Service Order & Billing

    Hi,
    I am developing a report for billed service orders . I wanted to know what is the
    OBJTYPE for billing.
    In the CRM_ORDER_READ function module we can see
    OBJTYPE = BUS2000117 ( For Service Confirmation)
    OBJTYPE = BUS2000116 ( For Service Order)
    How my report will fetch only those service order details which are billed ?
    Is there any common key ?
    I am using extracxtors in BW:
    0CRM_SRV_PROCESS_H
    0CRM_SRV_PROCESS_I
    Regards
    PK

    OK, next step could be to have a look to see if Plant is checked (I think it might be) and if you so could create roles on groups of plants which represent each Sales area.  It's not perfect but short of changing the code (you could speak to an ABAPer to see if there is a user exit or enhancement point they could use) you could reduce some of your risk this way

  • How to configure follow up transactions for service order

    Dear All,
    I want to configure follow up transactions for service order as I already there is follow up transaction
    For Service order below are follow up transactions
    Service confirmation
    Warranty claim
    complaints
    Task 
    If I want to add customized one then how to add ?? as I am not able to find out configure in IMG
    kapil

    Have you already customized Copy Control for your Service Order? If you want to add other transaction types the setting is necessary.
    The customizing path is shown as below.
    SPRO
    -> CRM
      -> Transactions
        -> Basic Settings
          -> Copying Control for Business Transactions
            -> Define Copying Control for Transaction Types
    Regards,
    Web

  • PCNF status for Service order

    Hello Experts,
    On Service scenario, I want not to proceed sales order if the system status of the service order PCNF (Partially confirmed)..... Is there any configuration path to do this?
    Best Regards,
    Amr

    I hope you want to restrict sales order creation. There are 2 ways to restrict.
    1. Using User Status for Service Orders
    Create one user status profile in OIBS by having object type as Maintenance Order. Define one user status as PCN1. Double click that user status. Click create button in Business transaction & go to Partially confirm order option and select Set option. Then go to Create Sales document & select the option as Forbidden.
    Assign that User status profile to your order type in OIOG.
    2. Using System status
    Its not recommended as it may affect other transactions & may create inconsistency.

  • Settlement Rule for service order created based on sales order

    Hello,
    I am creating a sales order and entering  WBS as an cost object.
    After creation of sales order the Service order is created.
    For service order type in the settlement profile  WBS is maintained.
    But the system is not copying the WBS in Service order which is maintained in sales order.
    Can any body have an idea on this?
    Regards
    Abhijit

    Hi,
    As far as my understanding when service order is created through sales order then settlement rule is SDI and its item number
    Not what you maintained in account assignment tab of sales order
    When you settle service order then cost will settle on sales document and its item and then latter you settle sales order then settlement receiver is WBS element which you maintained in account assignment tab
    Kapil

  • FM for Service Order

    hi,
    require a FM for Service order Details IW73.
    cheers,
    Aditya.

    Did you try BAPI_ALM_ORDER_GET_DETAIL?
    Regards,
    Ravi
    Note : Please mark all the helpful answers

Maybe you are looking for

  • Settlement in a closed period

    Hi, I've got internal orders (or projects) which have costs but were not settled in their previous periods/fiscal year  (e.g. FY 2006). These periods are now closed, and the organization is not willing to open the periods. The company wants to settle

  • Optimum online email will not open on new macbook pro?

    I just got my macbook pro and i was trying to set up my optimum email. It wasnt working in the mail setup on my mac so i tried to log onto the optimum online site to make sure it was the right logon and password. I logged onto the account but once i

  • Burning to DVD from newest Itunes

    Hello all, I'm having a problem backing up my itunes onto DVD. when I have the 'my music' folder up and go file>back up to disc. I put in all the info right (back up entire library and play lists) throw in the first DVD and start burning. It takes ab

  • How do I delete some of my contacts using the cloud

    Today I bought a new iphone the set up person at the store downloaded my contacts and there are duplicates of all of them he said I could use the cloud to delete them

  • Please tell me the Query

    Hi, I need the query, please give me the solution. SQL> select rownum SNo,nvl(CAT,'NULL') Category, nvl(VAL,'NULL') Value from rownum_test; SNO CATEGORY VALUE 1 Cat1 Mango 2 NULL Juice 3 NULL NULL 4 Cat2 Apple 5 NULL Apple Juice Need the logic: For C