Confirmation for service

Whether cancellation or reversal of confirmation of service is possible in SRM 5.0 .
I am able to do reversal and cancellation for goods where as for service confirmation , both icons are grayed out .
Regards
Mani

Hi,
Reversal or Cancellation of Cofirmation/Service entry is not possible in SRM. But only in R/3 (ECC) using transaction ML81N.
i know couple of clients done customization to call "ML81N" and corresponding BAPI from SRM to replicate the reversal process.
But in Standard solution of SRM reversal of SE is not possible.
Thanks, Renga
Award points for usefull answers***

Similar Messages

Confirmation for Service Order

Hi Gurus,
How to create follow-up document of Confirmation for a service order in IC Agent role
Thanks,Sarat

You could use the left navigation bar to go to service confirmation tab and just click create on service confirmations, the prerequisite is you must be on the service order from which u want to create Confirmation, this will link up all the transactions your interaction record
Second way of doing it, is click on followup document from service order to create service confirmation prerequisite here is that you must have the configuration ready for creating follow up documents
Thanks
Raj

Confirmation for Service PO from SRM to R/3

Hi All,
We are using SRM 3.0, EBP 4.0 ECS and R/3 4.6C.
I have posted confirmations for a Service PO successfully in SRM and a GR and Service Entry Sheet has been posted in R/3 correspondingly. However some of the confirmation results in the status "Currently being transferred" and R/3 does not get updated with GR and Service Entry Sheet.
I have checked that the workflow has processed succesfully and it is in 'Completed" status.
Our observation - While posting cofirmation for a Goods PO, the GR is posted in R/3 using IDOC. We can trace the same in transaction WE02. While posting confirmation for a Service PO, GR and Service Entry Sheet is posted in R/3, however not sure how this is posted as we are not able to trace any IDOC for a Service PO confirmation.
I need to know how confirmation is posted for a Service PO.
Any pointers to resolve the above issue would be highly appreciated.
Thanks in advance,
Francis

Hi Francis,
Please refer to the following threads for some ideas:
Confirmation not transferred to backend R/3
Re: PO confirmation havinmg status error in transmission
Re: Coudnt create confirmation or Invoice from EBP
Cheers,
Serguei

Service entry sheet (Confirmation for service) creation by supplier

Service procurement MM-SUS.
For processing service orders(no hirarcies, only one service line)
I Have transfered the service Purchase order from ECC
to SUS(SRM7.0).i am able to see the purchase order
and POR created and transfered to ECC. Further confirmations
for Creating SES in ECC,how?
i have tried with create confirmations in start page of SUS.
but service POs are not available.what are the settings required in SUS (for service confirmation) to create SES in ECC.
with screen shots is more helpful.
regds
Rami

Hi Nikhil,
thanks for your Feedback.
we are not using EHP4. our ERP system is ECC6.0 only. I know EHP4 is required at ECC side. But in this stage
we are going with ECC6.0.with Custom developments. I think modifications are required in the Interfaces and at ECC side.
as SRM is already upgraded to SRM7.0.I think no custom developments needed at SRM side.only the service orders requests
from ECC to PI and PI to SRM needs to be modified?
scenario name : ECC triggers Idoc to PI and PI generarate XML to SUS (Orders02 to Purchase order request).
i have checked the Idoc and all fields required for creating service order in SUS is available.is any other fields/check box required in Purchase order Idoc. so that we can map.
in service purchase order Item detail screen(service lines) is not displaying in SUS side and also confirmation(SES creation).
regds
Rami

Error in SUS with confirmation for service (MM-SRV)

Hi everyone,
We are trying to configure the MM-SRV sceanrio in SRM 7 and ECC 6 Ehp 4.
We have a problem, when we send a Service PO from ECC to SUS, everything is fine. Then we make the Purchase Orde Responce (POR) and it is OK, but when we try to make the confirmation the system sends the error:
Action has errors
You are not authorized to call this action.
You can continue with one of the following actions
-Start Page
-List of Purchase Orders
-Display Purchase Order
We try assigning "SAP_ALL" to the user, but the error continues. Do you know what can be the issue?
Thanks,
Ivá

Hi Ivan,
This a known SAP bug. Pl implement below note.
Note 1263921 - Customizing entries required for SUS confirmation.
Once you run the program mentioned in the note, it would work.
Regards,
Sanjeev

Goods Receipt after Completion Confirmation for Service Order

Hi,
We have a scenario in which a Notification is used to create a Sales Order & a Service Order using the action button.
The Sales Order has a old/used product as a line item which we will consume along with some other new parts(added in the components tab in Service Order) to make a remanufactured product which we will obtain after using IW42 for Completion Confirmation. (The Service order is to carry the cost of refabrication/refurburishment & additional parts as well)
We need to do Goods receipt of this remanufactured product to bring it into stock so that we can deliver the same using the same sales order.
Is this possible? We have tried using Refurbishment order both CS/PM but have not been successful in inwarding the remanufactured product using IW8W.
Kindly do suggest possibility of using a Service Order(created through a notification) with a GR feature for the above process of inwarding. Any alternate suggestions would also be very helpful.
If this functionality can be achieved with some enhancement(custom exit, BADI etc) & some amongst you have worked on something similar , please do share your valuable inputs
Thanks & Best Wishes
Vishal

Hi
I dont think you will be able to do Goods receipt against prodcution order using inbound delivery VL31N. Inbound deliveries are normally created for Purchase orders and then GR can be posted wrt to the inbound delivery.
Prod order is normally within warehouse only so you can use MB31 and post GR directly against Prod order.
If you can explain more about your scenario hope we may help
Please let us know
thanks

CONFIRMATION OF PURCHASE ORDERS CREATED FOR SERVICE

Hi,
We have implemented the Extended Classic Scenario on SRM 5.0 and WF1400020 has been activated for Confirmation of Services. When a service confirmation has been done, but not yet approved, the system allows you to create another confirmation, even although the first confirmation was for the full quantity on the purchase order. Can anyone please assist in explaining why this is allowed.
Thanx

Hi Marinda,
your problem was mine. I've posted for it a message to SAP AG.
Unfortunately, I have to inform you that the system behaviour you have
described in this message is exactly how it is designed to work.
Technical reason for the system behaviour:
After approving a confirmation the system performs the following steps:
1) it creates an IDoc which will be passed to the backend for creationof the goods receipt document on the backend.
2) at the same time it creates an entry in table BBP_DOCUMENT_TAB for
the PO. If a user now would try to perform a confirmation he will get
the error message 'System user' already processing purchasing doc item
'xxxxxxxxx' 'xxxxx'
3) the entry in table BBP_DOCUMENT_TAB remains in the table until the
report CLEAN_REQREQ_UP has detected that the goods receipt document in
the backend has been posted succesfully. Then this entry will be deleted and the status of the PO will be set to "Fully delivered" respectively
in case of a partial delivery the open quantity will be reduced accordingly
If you want to achieve the immediate locking of the PO
for confirmation you always have to use a workflow without an approval
step for the confirmation
I hope this information has helped you.
Please, is useful, reward points to me.
Regards,
Christian

Custom ITS transaction for Confirm goods/services in SRM

Hi Experts
i need to create a custom transaction same as standard one for confirm goods/servics in SRM portal.
In sap GUI, the transaction is BBPCF03
Can you please suggest any good sources where i can learn to Custome Tcodes for my requirement
Thanks in advance

Hi,
We can learn it from SAP standard cording. Go to SE80, Internet Service, BBPCF01.
Regards,
Masa

Pricing date for Service Order and Service Confirmation

Hi,
I cretated a Service Confirmation as followup for Service Order.
Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
I need to check T&C field and Zone field. But, I am not seeing these fields also.
Can you please let me know, where can I find this fields. (In which assignment block).
Thanks,
Sandeep
Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

Hi,
I think by PRICING DATE they mean BILLING DATE.
In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
Or customize a PRINCING DATE date type in the DATE PROFILE of SERVICE ORDER and CONFIRMATION and copy the date set in SERVICE ORDER to SERVICE CONFIRMATION.
This is one strategy you can use.
Regards
Surendra More

BAPI for Service Orders Confirmation

Can somebody please provide BAPIS for Service Orders Confirmation and other related BAPIS
Thank you

To create service confirm order use "BAPI_BUSPROCESSND_CREATEMULTI".
Regards,
Animesh

Changing the feild names in the Standard template for "Confirm Goods/Servic

Hi ,
We need to change some spelling mistake in "Confirm Goods/Services " so for that i think we need Html template but i searched in SE80 but for BBPCF02 I am not able to get the template can any one
sugest me how to carry the changes to the fields in the Confirm Goods/Services .
Thanks
Channappa Sajjanar

Hi Sanjeev,
Thanks for your Quick reply,but my requirement is like below
In the SRM portal we have "Confirm Goods / Services" there are some spelling mistakes which we need to change like Calculate(calcullae) so for that i view the source i find the below template
Template: bbpcf02/99/saplbbp_cf_2200.html .
but when i gone to SE80 and entered the Internet service "BBPCF02" but it will not display folder 99 and any of the html templates
Thanks in advance
Channappa Sajjanar

Percentage wise Confirmation for Multiple Service line items

Hi,
Percentage wise Confirmation for Multiple Service line items
During doing service entry sheet am able to do % wise confirmaion from
Menu -> Entry Sheet -> Create -> With Planned Service -> Enter Percent.
But this works only for single line item the first line.
If we have multiple line items & if i give 10%, It calculates 10% for
all items.
We want Line wise % confirmation can be given as % confirmation will differ from
line to line.
Thanks
Shashank

Dear ,
This percentage is a header data i.e applicable for all service items
F1 help clearly says
Percentage quantity to be adopted
Use
    If you wish to adopt the planned services from the purchase order, you
    can enter an additional percentage in this field in order to have that
    percentage adopted instead of the total quantity shown in the purchase
    order.
Example:
    Quantity specified.............Quantity to be adopted:.............Quantity specified "
    in purchase order:....................... 10 %..................................entry sheet:
    Service 1.......100 pc ................................................................10 pc
    Service 2.......200 m ...............................................................    20 m
    Service 3. .....30 h   .................................................................   3 h
Edited by: redriver on Jan 22, 2012 6:50 AM

Error in Workflow for Service Confirmation

Hello,
We are using SAP SRM 7.0 for our project with Extended classical scenario. We need to build a workflow for Service confirmation approval. We are supposed to use the Process controlled workflows.
I am using the standard workflow template WS40000014 (Process controlled). In SWETYPV, i have activated the event linkage for BO '/SAPSRM/CL_WF_PDO_SC' and event 'READY_FOR_WORKFLOW' for the template WS40000014. Rest everything is untouched.
Now when I am trying toe trigger the workflow by creating a confirmation in the SRM Portal, the confirmation is created successfully but when I see the workflow log, I can see the step 'Create Decision Set' in the task TS40007938 in the status 'ERROR'. Upon drilling, the error text says :
"Work item 000000005074: Object /SAPSRM/CL_WF_PROCESS_MGR_SBWF method CREATE_DECISION_SETS cannot
Message no. WL821
"Error raised in business class ''"
Is there anything missing in the config which I need to check? Please help!
Thanks in advance.

Hi there,
This kind of error usually means:
[1] The triggering user does not have the correct authorization to
    execute the agent assignment of the first step
- Please trigger the workflow with a user with SAP_ALL in order
      to test if this is the case.
[2] The business object instance is not being passed to your workflow
    and so the initial step cannot be created or executed. Please
    check the binding to make sure the instance is passed at
    designtime and also runtime (Via technical log -> workflow
    container).
Hope this helps,
Kind Regards,
Matthew

Organization Data for Service Orders and Service Confirmation

Hi,
Whenever I create any Service Order or Service Confirmation, the Organization Data is automatically populated.
My doubts are :
1. Is is mandatory to provide Organization Data for Service Order/Confirmation Creation ?
2. What/ Where are the customization for the Organization Management for the above scenario ?
Thanks and Regards,
Samantak.

Dear Samantak,
org determination should only be made, if you have customized it.
So please check which org. data profil has been assigned to the involved transaction types (in SPRO Define transaction types).
And what the profil does (the rule behind) can be found also in SPRO
- Master Data
- Organizational Management
    - Organizational Data Determination
      - Change Rules and Profiles
         -Maintain Organizational Data Profile
Please check the documentation there!
Regards, Gerhard

Fm or bapi for service order confirmation (iw41)

hi,
Can you please tell me a fm or bapi for service order confirmation in iw41

HI dido...
you can use CRM_ORDER_MAINTAIN.
you can process any document type you want
regards
Marco

Confirmation for service

Similar Messages

Maybe you are looking for