Confirmation of Service - in delivery document flow

Hi
When i do the PGI for the delivery. Normally the document flow should have the Picking - Complete and the PGI Done. But in my case there is another document appearing in between these two i.e. confirmation of service completed.
I could not understand what this means and why this appearing,
can some one guide me the reason for this appearance and how to remove it.
In case some one wants the screen shot i can email it.
Regards
Rakesh Jindal

Dear Mr Jindal,
Could you kindly verify the following:-
Is there any 'material to material conversion' during goods issue - any use of movement type 309?
Was any line item in the delivery deleted as part of processing?
Kindly refer the changes that were made to the delivery during processing.
The line on service is integral to the processing of the delivery and the only way out is to reverse goods movement and post it again.
It would be useful to delete the delivery.
Regards,
K Gopidas

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