Confirmation - workflow approval agent change not reflected in BI Report

Hi Experts,
We have implemented SRM 5.0 and have enabled confirmations for POs and this is a classic scenario.
When a original approver for the confirmation approval workflow was subsititued by an another user, this information is not part of the BI reports. when I checked the document, there was no change document initiated due to the agent change in the workflow. Due to this the delta upload process for BI, is not uploading this information to the BI system for reporting.
If I run the full or regenerative mode, then the data is getting populated into the BI system. But I would like the delta process to pick it up.
1. please let me know how to enable the change document for a confirmation, even when the agent is changed in the workflow.
2. or if delta process to capture the agent changes within the workflow for confirmation.
Your help is much appreciated.
Vijay

Hi,
On Which Service Pack are you on?WAD has this feature of re arranging the keyfigures in BI 7.0 for SPS 14...
Regards,
Bhagyarekha.

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You can search for KB articles on SAP Service Market Place .
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Symptom
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When refreshing the report, in Desktop Intelligence, the results do not reflect Universe update.
It used to be enough to simply refresh report's data, for Dataprovider to show object changes from the Semantic layer.
Change of behaviour in SP3 codeline: the DeskI Query Panel does not automatically pick up the latest modifications made to the local Universe.
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Using BusinessObjects Desktop Intelligence XIR2 SP3:
Using your universe (eFashion), create and refresh a simple Desktop Intelligence report (.rep).
Make a simple change to the universe (like renaming a field/ object name) and save these changes.
Go back to the open DeskI report and try to refresh the data provider using: 'Data/Refresh Data'.
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This is not a product regression, but intentional change in application's code delivered with FixPack3.1.
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In Desktop Intelligence menu, go to: Tools > Universes
Click 'Refresh'
Select and 'Import' your universe
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Here is second :
Symptom
Changes to object made for the Universe is not affected when refreshed from InfoView if we check 'Allow selection of multiple Contexts' in Universe Designer
Desktop Intelligence (Deski) Report still prompts for selection of contexts even if 'Allow selection of contexts' is unchecked for Universe
Row level Restriction is not applied correctly in InfoView(View Mode) when 'Allow selection of multiple Contexts' checked in the Universe Designer
Environment
BusinessObjects Enterprise XI 3.1 Service Pack 2 Fix Pack 2.6
Reproducing the Issue
Changes to object made in the Universe is not affected in InfoView(View mode) when 'Allow selection of multiple Contexts' is checked in Universe
1. Log in to Designer
i) Import Island Resort Marketing
ii) Go to Universe Parameter >> SQL
ii)Uncheck Allow Selection of Multiple Context
2. Create a new Desktop Intelligence(Deski) Report based on Island Resort Marketing
i) Drag the object Country in the Result's Pane
ii) Save and Export the report to the repository.
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i) Resort_Country.country+'ddd'
Note: Uncheck Allow Selection of Multiple Context
ii) Save and Export the Universe
4. Log in to InfoView
i) View the report
ii) Refresh the report
iii) Changes to the object taken place i.e Country is concatenated with ddd
5. In the Universe Designer, change the Object Country under Resort from Resort_Country.country to
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Note: Check Allow Selection of Multiple Context
ii) Save and Export the Universe
6. Log out from InfoView and login again
i) View the report
ii) Refresh the report
iii) Changes not taken place. Shows only Country instead of Country concatenated with eee.
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Import efashion Universe
Drag the Outlet_Lookup table into the objects pane on the left hand side
Create Row Level Restriction on the state field of Outlet_Lookup table as Outlet_Lookup.State=(u2018Texasu2019)
Apply the restriction to Administrator
Save and Export the Universe. Note: Uncheck Allow Selection of Multiple Context in Universe Parameter>>SQL
Log in to Desktop Intelligence (Deski) as administrator with Enterprise Authentication
Create a new Deski report
Drag the object state from the Outlet_Lookup table to the Results pane
Observed that the administrator is able to see only Texas which is expected behavior
Save and export the report
Log in to Infoview as Administrator
View the report. Refresh the report
Observed that the administrator is able to see only Texas which is expected behavior
Log in to Infoview as any user say Test User
View the report. Refresh the report
Observed that Test User is able to see all the states which is expected behavior
In the Universe Designer, Check Allow Selection of Multiple Context in Universe Parameter>>SQL for efashion Universe
Save and export the Universe
Log in to Infoview as Test user
View the report
Refresh the Report
TestUser is able to see only Texas which mean that the restriction is applied to Test User also
Cause
This is by Design as the 'Allow selection of multiple Contexts' forces selection of the context, which is not possible in Infoview, so that in Infoview it is assumed the Context is already selected and no SQL regeneration is required.
Resolution
Problem Description: Changes to object made in the Universe is not affected when refreshed from InfoView if we check 'Allow selection of multiple Contexts' in Universe Designer
Explanation:
If we modify an object and selects also the option 'Allow selection of multiple Contexts', it means that potentially there is more than one SQL that can be generated with the use of that object. Hence if a report is created in Deski, run and exported to enterprise, that means, one particular context (SQL) has been selected.
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For Deski reports viewed in InfoView, it is not possible to evaluate the context on refresh. The report will always use the context stored with the report and same for the SQL. Therefore the Deski report will need to be imported locally, refresh it and then export it back to repository for the changes to take place.
Problem description: Desktop Intelligence (Deski) still prompts for selection of contexts even if 'Allow selection of contexts' is unchecked for Universe
Explanation:
The option 'Allow selection of Multiple Contexts' in Designer is not to disable the prompt. It will prompt you to select context if the object used is associated with context. The option is just to allow Deski to select multiple contexts at a time if in case the object used is associated with multiple contexts and accordingly generates the SQL.
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Problem Description: Issue with Row level Restriction when refreshed from InfoView with 'Allow selection of multiple Contexts' checked for the Universe.
Explanation:
We first have to regenerate the SQL in Deski, then export it to repository and refresh from InfoView for the changes to take place correctly. The explanation above applies.

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Confirmation - workflow approval agent change not reflected in BI Report

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