Conflict with Shockwave Player
We have recently begun having a problem with our online multimedia presentations. We currently use Macromedia Director 8.5 and MX for development of these presentations and they contain multiple QuickTime movies.
The problem we have been having is, when our presentation starts, the presentation, shockwave audio, and QuickTime movies all play fine, however, when we finish the presentation go to view another presentation (the next presentation in the series), the Internet browser will unexpectedly crash/close. This only seems to occur when the presentations have QuickTime movies in them, as some of our other presentations, which do not have QuickTime movies in them, do not cause the browser to crash. Also, this crashing of the browser doesn’t seem to be dependent on the operating system (tested on Windows XP Pro, Windows XP Home, and Windows 2000 Pro) or browser (Internet Explorer 6, Firefox, and Netscape), as they all seem to experience the same problem.
We have tested our presentations using a wide variety of different versions of both QuickTime Player and Macromedia Shockwave Player and the only time that we encounter this problem is when QuickTime Player 7 is installed. We have deduced that if we uninstall QuickTime 7 and install QuickTime 6.5 or lower, then our presentations play without any problems.
So a few questions that I have then are, is there some kind of conflict between the latest version of QuickTime and the Shockwave Player? Is this a problem that Applie is aware of and if so, does anyone know how can we resolve this problem. Is there some other possible culprit other than QuickTime that we have been unable to deduce?
Windows 2000
It's been some time now, but no one seems to have an answer for my problem, so I thought I would give some more information. The director files use the .dcr extension with external casts using the .cct extenstions. The audio files are swf files that are externally linked (through casts). The videos are quicktime movies (sorenson video).
When you watch the director presentation (with quicktime movies in them) it plays fine, but when you go on to the next presentation (or even try to watch the same presentation again), it crashes the browser. The presentation starts to load, but crashes the browser before it finishes.
Any help out there would be appreciated.
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Date: Sun, 14 Nov 2010 17:37:07 -0700
From: [email protected]
To: [email protected]
Subject: Flash Player 10 does not work in IE or Firefox. What could it conflict with?
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