Confused... Degraded raidset, no drive failure?
Hi I have an XServe (10.5.2) with a mirrored raid set (2 drives, 1TB). Recently someone accidently hit one of the bays while it was running and now the raidset has a degraded status.
RAID SETS
===============================================================================
Name: Untitled RAID Set 1
Unique ID: A42A9310-FAAC-45CA-9BA9-11E7EE3C5CBE
Type: Mirror
Status: Degraded
Size: 999860895744 B
Device Node: disk3
Apple RAID Version: 2
# Device Node UUID Status
0 -none- 939868AF-E917-488C-B385-308E72ADDD06 Missing/Damaged
1 disk2s2 E18D836D-4EFF-4644-A223-79A277C772CC Online
2 disk1s2 E4DB4277-965A-4B6E-9A95-EDC59D499640 Online
===============================================================================
mcserver:~ admin$
The slices look fine, no errors, smart ok and verified. It's 'just' the 'Mirrored Raid Set 1' that is red.
After looking around for help all I see it people hitting the rebuild button, but I don't seem to have one....
What is the correct way of rebuilding the set?
ANy help would be very much appreciated!
The raid set is degraded because, according to the report, the raid set consists of three disks, but one of them is missing.
While it's unsual to have a mirror raid using three disks, it is possible. The question is where that third drive went.
Were there three drives in the set and one is missing? (in which case the degraded status is valid)
Was the missing slice the disk that was bumped, and it got assigned a new UUID when it was re-inserted (maybe if someone incorrectly rebuilt the array using the new drive).
Either way, you should be able to remove the 'bogus' drive from the array using diskutil (or raidutil, depending on your OS version).
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Heres my computer specs
Im in safe mod if u want to know ^ ^
System Information
Time of this report: 4/29/2011, 14:11:56
Machine name: ASHDOWN-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
System Model: KQ318AA-ABU SR5414UK
BIOS: v5.03
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 2048MB RAM
Available OS Memory: 2046MB RAM
Page File: 556MB used, 3536MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled. Use the Sounds and Devices Properties control panel to enable audio. No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1600 x 1200 (32 bit) (1Hz)
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
Sound Devices
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Razer Arctosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010B
FF Driver: n/a
Device Name: Razer Arctosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010B
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27C9
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ USB Input Device
| | Vendor/Product ID: 0x1532, 0x001C
| | Location: Port_#0002.Hub_#0002
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x1532, 0x001C
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x010B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
System Devices
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&EA
Driver: n/a
Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_29C18086&REV_10\3&2411E6FE&1&08
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&E9
Driver: n/a
Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_2A78103C&REV_10\3&2411E6FE&1&00
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&E8
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&FB
Driver: n/a
Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&FA
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&D8
Driver: n/a
Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&F8
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&E0
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_2A78103C&REV_E1\3&2411E6FE&1&F0
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&EF
Driver: n/a
Name: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2A78103C&REV_01\4&3601B127&0&00E0
Driver: n/a
Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_2A78103C&REV_01\3&2411E6FE&1&EB
Driver: n/a
Name: NVIDIA GeForce 9600 GT
Device ID: PCI\VEN_10DE&DEV_0622&SUBSYS_82A11043&REV_A1\4&1EA08276&0&0008
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
DivX AAC Decoder,0x00800000,1,1,daac.ax,7.01.0000.0010
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
DivX MKV Demux (unrestricted),0x00200000,0,1,DMFSource.ax,1.00.0002.0006
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.0021
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.01.0001.0014
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
DivX MKV Demux,0x00600000,0,1,DMFSource.ax,1.00.0002.0006
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
LAME Audio Encoder,0x00100000,2,1,lame.ax,1.00.0054.50801
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
DivX 6.9.2 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7600.16385
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
x264vfw - H.264/MPEG-4 AVC codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7600.16385
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16724
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16724
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16724
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16724
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Audio Renderers:
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0You can make them visible on the Desktop using Finder/Preferences/General. You can also set them to show up in the Finder Sidebar using Preferences/Sidebar.
-
Data Recovery After Hard Drive Failure!
Ok, basically, I've got a 2 1/2 year old iBook G4 with a bombed hard drive, and unfortunately, the last time I backed up was around 3 months ago. Here's what happened right before the crash: some applications like Widgets and Safari were acting fluky, and it wouldn't let me open Word documents, so I restarted, because I thought it might have something to do with the fact that i had downloaded the new version of itunes not that long ago and hadn't restarted since. well, when i restarted, the gray screen with the wheel and the apple symbol went on for a really long time, and then the blue screen came up with the cursor, but nothing else happened, and the blue screen just stayed there. as far as i know, the hard drive wasn't making any unusual noises, just the usual occasional soft sounds that my hard drive has always made (there are usual sounds, right?) a piece of information that might be useful is that the hard drive was almost full (it only had about 5 GB left, which i understand is how much you should leave) could this have caused the failure maybe? anyway, i tried using the hard drive as a target and tried getting another computer to recognize it and pull the files off, but that didn't work. so, i brought it into the apple store, and they got it to boot up but using some external hard drive, i think. they tried disk utility, but that didn't see my hard drive. then the tried disk warrior, and that saw it and repaired it or something, but then it couldn't get the drive to mount. so, i'm assuming that because disk warrior didn't work and couldn't get it to mount, then other software like data rescue, etc... won't either. like all computer users, i've got some REALLY REALLY important data on there, and all the data recovery places i've gotten quotes from are pretty pricey. if the drive doesn't require physical data recovery, only non-physical, as i hope, the cheapest is still $350. even so, the person on the phone there didn't seem to know nearly as much as the people at the more pricier places. so, are there any other options besides expensive data recovery? i read something about using dd - a unix thing, but i don't know the first thing about it (http://www.macosxhints.com/article.php?story=20050302225659382) so i'm not sure i want to risk messing it up even more. and, if worse comes to worst, then i'll use a data recovery place... but can anyone tell me if they've used any of the data recovery companies below, and which ones are good?
(first three do evaluation for free, and then you decide if you want to continue based on more accurate price idea)
MacintoshDataRecovery.com
$500 non physical
$1100-1600 physical
Heroic Efforts
http://www.heroicdata.com/data_recovery
$350 non physical
ships to another (very expensive) place if physical
ACS Data Recovery
http://www.acsdata.com/index.htm
$600-700 non physical
DriveSavers.com
(recommended by Apple, probably the best, but the most steep, too)
could cost anywhere from $500-$2700 and $200 evaluation fee even if data is unrecoverable
Since this is our fourth hard drive failure in four different iBooks in 2 1/2 years, i am starting to become seriously disillusioned about the quality of the hardware Apple uses...not that i would ever get a dell or anything, but still....
THANK YOU in advance for any tips you might be able to offer, and also for reading this extremely long post!
katie
iBook G4 Mac OS X (10.4.3)
iBook G4 Mac OS X (10.4.3)I have read good reports concerning Data Rescue although I have not used it myself.
Once you get your data back, focus on a regular (even daily) backup routine, because as you know only so well, the question is not if a drive will fail, it's when.
My condolences, by the way. -
Possible Imminent Hard Drive Failure?
First off I have an Early 2011 MacBook Pro running OSX Mountain Lion. Avast version 7.0 is running as my anti-virus software with current definitions. I'm a network administration student so I run 2 or 3 virtual machines simultaneously to replicate a domain environment for learning. With that I decided I need space for all these operating systems plus my music and pics, so 10 Days ago I purchased a new Seagate 750GB HD Microcenter and upgraded to 8GB from 4GB of ram while I had the case open. HD has worked like a champ and the computer has been faster for days until last night. I was on Facebook and suddenly I got the spinning beach ball of death. Giving it the mac 3 the mac version of the three-finger salute didn't help me so I went for the hard restart. After that I got the blank grey screen. I restarted with the option key and all I saw was my Windows Partition, but when I tried to boot to it I got a kernel panic. So I went and got the OSX Mountain Lion thumb drive I made (didn't expect to be needing that so soon) and used disk utility. Disk Utility could not verify the disk and told me to format the disk and reinstall OSX. Knowing that I have everything recently backed up with time machine and Winclone I went ahead and formatted and restored my time machine backup along with my Winclone backup. (My attitude was, what were my options)
During the restoration process of OSX I had zero problems, while doing the restoration of my Windows partition with Winclone I was watching the console log and saw this.....
9/19/12 7:20:44.653 AM Winclone[460]: 19.62 percent completed
9/19/12 7:20:57.674 AM Winclone[460]: 20.63 percent completed
9/19/12 7:21:10.989 AM Winclone[460]: 21.64 percent completed
9/19/12 7:21:13.000 AM kernel[0]: (default pager): [KERNEL]: ps_allocate_cluster - send HI_WAT_ALERT
9/19/12 7:21:13.000 AM kernel[0]: macx_swapon SUCCESS
9/19/12 7:21:25.018 AM Winclone[460]: 22.65 percent completed
9/19/12 7:21:26.489 AM com.apple.launchd.peruser.501[368]: (com.apple.coreservices.appleid.authentication[479]) Exited: Killed: 9
9/19/12 7:21:26.000 AM kernel[0]: memorystatus_thread: idle exiting pid 479 [AppleIDAuthAgent]
9/19/12 7:21:30.768 AM Messages[379]: [Warning] Could not find transfer for guid: E1C93988-7FB6-46D9-949C-3D0F0A6A35FF
9/19/12 7:21:30.768 AM Messages[379]: [Warning] Could not find transfer for guid: 2E3B4C2A-007C-4877-A34E-9F2DDE148B18
9/19/12 7:21:30.768 AM Messages[379]: [Warning] Could not find transfer for guid: 3FDFED6A-9F52-4F19-ACAE-8802867CE8EB
9/19/12 7:21:30.768 AM Messages[379]: [Warning] Could not find transfer for guid: 21B6D0B5-DD7E-4442-A2FD-23C5572EB46F
9/19/12 7:21:31.848 AM com.apple.launchd[1]: (com.apple.iCloudHelper[468]) Exited: Killed: 9
9/19/12 7:21:31.000 AM kernel[0]: memorystatus_thread: idle exiting pid 468 [com.apple.iCloud]
9/19/12 7:21:33.241 AM com.apple.launchd.peruser.501[368]: (com.apple.CalendarAgent[465]) Exited: Killed: 9
9/19/12 7:21:33.000 AM kernel[0]: memorystatus_thread: idle exiting pid 465 [CalendarAgent]
9/19/12 7:21:34.662 AM com.apple.launchd.peruser.501[368]: (com.apple.pbs[444]) Exited: Killed: 9
9/19/12 7:21:34.000 AM kernel[0]: memorystatus_thread: idle exiting pid 444 [pbs]
9/19/12 7:21:35.822 AM com.apple.launchd[1]: (com.apple.audio.SandboxHelper[440]) Exited: Killed: 9
9/19/12 7:21:35.000 AM kernel[0]: memorystatus_thread: idle exiting pid 440 [com.apple.audio.]
9/19/12 7:21:37.244 AM com.apple.launchd[1]: (com.apple.xpcd.CA000000-0000-0000-0000-000000000000[439]) Exited: Killed: 9
9/19/12 7:21:37.000 AM kernel[0]: memorystatus_thread: idle exiting pid 439 [xpcd]
9/19/12 7:21:37.598 AM Winclone[460]: 23.66 percent completed
I'm not a beginner Mac user but I'm not an all-knowing genius of the Mac either, but I know the GUID has something to do with the file structure of the hard drive.... Either way after I performed the restoration everything seems to be back to normal. The same fast computer I had before with no glitches and disk utility has even verified my disk on several occasions now and hasn't reported any issues.
So here is my ultimate question? What would cause this random failure in the first place if not the HD? Is the forum's consensus that I should take the HD back anyways even though all checks are passing currently? And, if not the HD how can I prevent this from happening again? Let's face it, I'm a college student, I need my computer. Luckily it died when I was going to bed and I could let it restore overnight. Also, It's lucky for me that I didn't have class this morning and have no assignments pending that are immediately due so I can complete the windows restoration in the morning.
I'll be looking forward to everyone's insight.Thanks for the info.
I just bought Techtool Pro last week when I my hard drive directories got chewed up the first time. The box has a "Tiger Compatible" sticker on it so I imagine it's at least v4.0.4 on the CD. (Although I will check now)
However, I think now the problem has progressed. Now the hard drive goes into a 1-2 minute cycling routine a couple times per day even if the computer is idle. Out of nowhere it starts up and it makes this repetitious reading/writing sound. It lasts 1-2 minutes and during this time the computer is hung-up (round-rainbow animated icon) and can't do anything, just have to wait it out.
At this point I'm thinking of calling it quits and I'm just going to take the machine in while there is still a warranty on it as I'm really starting to believe it's drive failure and not a problem with software. -
Hard drive failure message, and Short DST fail
Hello, and thanks
alright, this is the first time i have had this issue.
only thing on the computer that was changed recently was a windows update yesterday, it came up automatically, shut the computer down, and restarted automatically. Java has wanted to update for a couple days
if its worth anything, the error came up when i was watching instant streaming on netflix.
half a year old (maybe) Pavilion dm1
windows 7 64 bit
AMD E-350 precessor
product ID 00359-OEM-8992687-00010
gave me a warning message that hard disk drive failure was eminant, and adviced me to back up everything. computer seems to be functioning normal other than the error/warning message.
when i restarted the computer and ran the test that comes up i ended up with this, it says it may take over an hour, but this comes up after about a minute.
testing drive : 1
SMART Check: Passed
Short DST: Failed
Failure ID: 9LNF2M-5K55RT-MFH14J-60WA03
Product ID: XY961UA#ABA
Hard Disk 1
not sure where to go from here with it.
only other thing i have had happen with it is video driver crashes when i have a stale youtube video left in a tab. i assume that is unrelated, and i just trained myself to avoid that.
thanks! i appreciate the help.
matthewHello Frederic45.
You need to replace your hard drive. You should be able to purchase the parts on the notebook's HP Parts Surfer Page.
Had you previously created any Recovery Media such as a thumbdrive? Without this you'll be unable to reinstall the operating system when you replace your hard drive. You'll need to contact HP Support in order to get one of these kits. The number for US/Canadian customers is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue. -
Having hard drive failure every year
Trying to find out why the hard drives on our computer HP TouchSmart 310-1124F keeps failing. Purchased this computer new in 2011, in February of 2012 the hard drive failed, message was "Hard desk failure is imminent have it replaced" so I did. Now in 2013 I'm getting another message " we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced." The computer is attached to a good battery backup, it's not used for extended Internet work, No new programs have been downloaded, it is not used to download or upload information and although it's not our main computer it is used daily. What is going on, is anyone having same issues. I feel the computer itself is a lemon. This will be the 3rd hard drive in 2 years on this machine! By- the- way I did contact the Tech. department telling them the error message but was only told this computer was "not in warranty now" and that ... "you'll need to purchase a new hard drive" No offer or indication as to a possible repair could be done. Yeah that dosen't make me feel that great about this product. I just want to find out why the hard drives installed on this machine only last one (1) year! Any advise would be appreciated, thank you.
WRI-Jupiter,
Your computer may not / most likely doesn't have anything to do with the hard drive failures you have experienced. Drive manufacturers have been reducing the warranty period on drives for years. Also, as drive density has gone up, it appears that quality control has gone down.
Was the first drive replaced under warranty by HP or did you do it yourself??? Have you kept the computer free of "dust bunnies"??? What is the average temperature where you live???
By the way, the "we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced" message was primarily just for your information. Because the warranty has expired, HP will no longer repair the machine without you incurring additional costs.
Your best bet is to;
1) Follow the advice of the message above and back-up any and all data you wish to save before the computer encounters a major hard drive issue.
2) Run the hard drive diagnostics from the boot menu or DOWNLOAD and run the HP Vision Hardware Diagnostics CD Image.
3) Also consider downloading and running the hard drive manufacturuer's diagnostics routine and see if it generates an error code. If the drive is still under warranty and you receive an error code, contact the manufacturer for an RMA.
4) When replacing the drive make sure to blow all the dust out of the computer and continue this practice about every three months.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
Envy 14 - Hard Drive failure imminent
I have an Envy 14-1110NR laptop and am getting a Hard Drive failure imminent message every time I boot up. Having run the HP diagnostics, the hard drive check fails so I'm guessing I have to replace it.
The hard drive is a Samsung HM640JJ which has gone obsolete. Does anyone know what I need to do...?
Thanks so much...
This question was solved.
View Solution.Hi,
The error message would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Satellite A-35-S159 Hard Drive Failure
Hi,
I am getting a message that a hard drive failure is imminent. I am prepared to replace the hard drive. (I might need your help there, hope not!) Prior to this, I tried to upgrade the memory, and was having crash events. Do you think that the crash events were hard drive related and not memory upgrade related, as I originally thought? Do you think with the replacement of the hard drive that the memory upgrade might take?
Also, will I be able to get the drivers I need from here? i don't have a Toshiba recovery disk, i will have to install WXP on the new drive.
Thanks for any help!Satellite A35-S159
All your Toshiba drivers and utilities are here.
But you are far better off ordering the recovery media from Toshiba by calling Customer Service at 800-457-7777. (Have the computer's serial number and a credit card handy.)
When you restore the hard drive from there, all the drivers and utilities have been preinstalled in the correct order.
-Jerry -
"Imminent hard drive failure" on my Pavilion G4-1209AX which is brand new
Why do i get the message, "Imminent hard drive failure" on my Pavilion G4-1209AX which is brand new? Has Windows 7 Ultimate installed and used for one day only?
Says something about a "Sata" disk problem.Hi,
"Imminent hard drive failure" do you get this message in a black screen (as in the BIOS) or in windows.
This could be a Hard drive failuer.
Please run a startup test by tapping F2 when the system is powered on.
More info
Although I am an HP employee, I am speaking for myself and not for HP. -
I had a drive failure and lost the iWeb file along with other things.
I did manage to save a lot of user file documents but I don't see or
recognize the iWeb site file. It was on a 15" G4 Titanium pb.
I'm trying to find a way, using version 2.0.4 of iWeb on a different
pb to recover the file into the iWeb app or a way to download the site into iWeb.
There are 6 pages of images and text, and it
would be a task for me to recreate the whole thing again. I did
download the site but I don't know how or if I can get iWeb to see it and open it.
Does anyone have any knowledge about this? The link to my site:
<http://web.mac.com/danauerbach>
Any suggestions will be most appreciated.
dan auerbach
[email protected]Unfortunately iWeb cannot read or import previously published files, only generate them. You'll have to recreate your site from scratch.
However, Chapter 2.3 on the iWeb FAQ.org site has tips on using some of the existing files, image, audio, video, etc., from the published site in the recreation of the site.
OT -
I purchased a MacBook Pro just before last Christmas and in late January or early February the hard drive failed and had to be replaced. I was told then that it was a fluke and not to worry about it that the chances of it happening again were very slim. Well, yesterday it happened once again.
That is now 2 hard drive failures within 4 months of each other, and within 6 months of being purchased new. This is simply unacceptable for a computer that costs nearly $3,000 with an extended warranty.
Until Macintosh figures out this problem, I would advise everyone to stay away from the MacBook Pro. From what I was told by the "Genius" at the Apple Store yesterday when I was having the hard drive replaced once again, "Apple knows about this problem". Well, they may know about it, but apparently they are not doing anything about it because the problem still exists.
I guess they assume its cheaper to just keep replacing hard drives every 2 or 3 months than to fix the problem and have a satisfied customer.
WARNING - Do not buy the MacBook Pro unless you do not mind spending several days reloading your software and files onto a new hard drive every 2 or 3 months.Even with a backup, that does not reinstall all of the software onto the new hard drive, only the personal files and data. I have over $15,000 worth of software that I have to painstakingly reinstall each time this happens.
You are mistaken. If you've backed up by cloning the entire hard drive, everything on it is backed up and can simply be cloned onto a new hard drive. Nothing at all needs to be reinstalled from any other source. If you clone to a portable hard drive, you can take it with you on location. If your primary drive fails there, you'll be able to boot to your portable drive exactly as if it were the internal drive, and keep right on working without missing a beat. A 250GB Seagate FreeAgent To Go portable USB2 drive containing a clone of my MBP's internal drive goes everywhere I go, and is ready to step into the place of my internal drive in moments if ever it should go pear-shaped.
Believe me, I am not making this up, and there is no Catch-22. This is what cloning software is for, and it works beautifully. You may have good uses for other kinds of backups too, but a bootable clone of your primary internal hard drive would be invaluable to you as an additional protection against lost time and work in the field.
http://www.bombich.com/software/ccc.html
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
I've used both, and I prefer SuperDuper. It's simplicity itself to use, and costs under $30. Carbon Copy Cloner is free, offers more selective-copying options, and in the versions I've used, it presented more inscrutable messages that I didn't know how to interpret, leaving me wondering what had and hadn't happened. I'm told those rough edges have been polished off in recent versions, but I haven't tried them. SuperDuper works very, very well for me and never leaves me puzzled. -
IMac Drive Failures and Boot Camp - large install experience and question
We have a large 24" iMac install, purchased in August of '08, 49 machines spread across 6 offices. All run Windows Vista in Boot Camp as their primary (and mostly sole) operating mode - I will be happy to explain why after we get this cleared up, but that is not the point of this question.
We have had 11 hard drive failures, a rate of over 22% in one year. No machine has failed twice. The equipment was purchased in different groups so a bad lot is unlikely. I am aware that there is an HD failure issue with the iMac's but this seems to be extreme. Personally I've been building apples and pc's since my first apple kit, have a mac plus in a box somewhere, and am fond of these machines (as is the staff) but I've never seen a failure rate like this.
It has been suggested that it is the use of Boot Camp that is causing these failures. While I have seen viruses over the years that can lead to hardware failure I've never seen validated (or even simply non-malignant) software have the same effect.
Any thoughts on this? Could BC be the cause? Is this failure rate unusual? Have folks heard of similar cases? Thanks.no one has any thoughts on this?
-
Likelyhood of being replaced on multiple hard drive failures.
My 17" Core duo macbook pro just ate its 2nd harddrive. I am outside of the apple warranty but luckily purchased apple care and they are taking care of everything. After 3 repairs does apple replace the entire unit? Or is there a set number of times that requires them to replace it.
And if they replace it do you have any options in what you get. Do you get an identical model or a newer core 2 duo model. I would be willing to pay a difference to get the core 2 duo 15" version if the option were given to me. Just curious how applecare handles these situations.
ThanksYou're right in that Apple should treat everything it sells with the same weight. However, given the information provided one could hardly conclude that there was a pattern of drive destruction. For all we know the drive failures could well have happened over 12 months apart and that would hardly suggest a serious issue with the MBP as a whole.
Yes there are guidelines for system replacement but ultimately the deciding factors are weighed on a case by case basis with no hard and fast rules. Sometimes replacements are done with lesser contributing factors although the individual circumstances deemed it prudent. There are also times when you simply have weird, unforseen, circumstances that given no alternative (I should know about this one as I had a 3 year old PowerBook G4 be replaced by my current MBP).
Also bear in mind that this is a 2nd drive replacement and not a 3rd. -
Hard Drive failure - various boot modes won't work, HELP!
Hello all,
First of all, sorry for the essay, but I didn't want to miss out on possible crucial details that could help!
A couple of weeks ago, my beloved 27" iMac had a hard drive failure. It won't boot, but instead goes to the grey 'no entry' sign when booting up. I tried holding Cmd + V on boot and this message repeated itself whilst failing to boot:
"rooting via boot-uuid from chosen/: D94DA2D5-DB38-3517-B05D-70A97AC6EE5B
Waiting on <dict ID="0"><key><IOProviderClass</key><string ID="1"> IOResorces</string><key>IOResourceMach</key><string ID= "2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntel5Serie sAHCI/PRT0@0/IOAHCIDiskDriver/IOAHCBlockStorageDevice/IOBLockStorageDriver/Hitac hi HDS722020ALA330 Media/IOGUIDPartitionScheme
BSD root: disk0s2, major 14, minor 2
jnl: unknown-dev: open: phys_blksz 4096 does not match journal header size 512, and journal is not empty!
hfs: late jnl init: failed to open/create the journal (retval 0)
cannot mount root, errno = 19"
I'm not sure how much of that is useful, but I thought I'd copy it all down anyway.
I googled error number = 19 and found articles on an invalid b-tree node and corrupt journals, leaving me to believe that because I recently deleted a Windows Vista partition and reformed the overall HD into a 2TB OSX volume, some windows data may have been left over and corrupted the journal?
So it fails to boot normaly, using Cmd V, and using the OSX install disk, as well as failing to boot from the DiskWarrior 4 DVD I purchased from my local Apple Reseller because I'd heard that it's very good at helping with issues such as what I think my HD is having. I tried Disk Utility whilst booting from the install disk, and tried to repair the drive, and each time I tried it said that invalid content was present in the journal but the disk repair had been successful.
Am I right in thinking that my data is on the drive, it's just that OSX won't register the drive's existence because of a corrupted journal? (the little I know of hard drives is shining brightly through at this point, I'm sure!)
I also tried to boot using target mode by connecting my iMac to a MacBook Pro also running Snow Leopard, but, whilst the iMac clearly went into target mode (bouncing firewire icon on screen), my HD never appeared on the desktop of the MacBook Pro, nor in Disk Utility.
Whilst I have AppleCare, I haven't tried taking it to a mac store yet because of two reasons; 1. The last time I did this I had HD failure on my old 2008 MBP and, whilst I told them to keep the data on it, the first thing they did was reformat the disk. Needless to say, it worked, but I lost all my valuable Data! The second reason is that it's bloody heavy, and I don't own a car!
Before people go on about the way I should have backed up my data, I did, and that's gone as well! D:
System Specs:
First generation of 27" iMacs
2.8Ghz Intel i7 quad core
2TB HD
ATi Radeon HD 4850 512mb VRAM
8GB DDR3 RAM
OS version: not the very latest snow leopard but the one before.
Thanks in advance, and once again sorry for the essay!
WestyI'm not sure about the DW disk. Check that out at Alsoft's website. Apple doesn't provide data recovery services.
Apple has records of your iTunes purchases. However, the licensing for music only permits you to download it once. I'm surprised that you don't have backups.
If you get an external enclosure in which to put the drive then you might try accessing it from the MBP as an external drive. If you have an external drive you could try using recovery software:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
Beyond this you would need to send the drive off to a data recovery service which will be extremely expensive.
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