Confused reserved iPhone to pick up from store between 8 and 830 but store doesn't open till ten can I pick up anytime tomorrow
Any suggestions
Dear mkunz,
I can understand your frustration. I have elected for the option to pick up an item from a UPS location when missed upon delivery before; it is definitely a convenient option when working around a work schedule. I apologize that this option wasn’t available to you for your phone purchase.
We do understand that people have to work and this is why we allow three opportunities for you to receive the product. I see that AWBrown has submitted an idea to ideaX page asking us to look into reevaluating this process. Using your email address you have supplied here on the forums, I was able to look up your order. Based on the tracking information, it appears that you successfully received the phone on 06/03/2014.
If this is not the case, please let me know!
Thanks for reaching out,
JD|Social Media Specialist | Best Buy® Corporate
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