Confused, Since last CC app Update Core Sync continually stops working.

Question

This is occurring with a window popping up stating 'Core Sync has stopped working' more than once an hour, on both my laptop and desktop, both running Windows 7 64bit.
I just spent over 40 minutes on the phone with adobe tech support, to finally be told to turn file sync off in the creative cloud app at some point, and then being instructed to sign out and sign back in to the CC app, whereupon I was told the issue was fixed.
I asked if I could turn sync back on, and was told no, as the problem would recur. I asked then how I was supposed to use file sync then, and the tech simply disconnected. Shortly after this, the window popped up again though file sync was still paused.
So spending this time has solved nothing, I still have this problem on both my computers, support simply bailed on me, and I'm paying $50/month for this...and the window just popped up again.
How do I fix this other than simply turning the creative Cloud app off? I have looked through the forums some, but only seemed to find problems and not solutions.

Answer 1

I have the same problem, on a Windows 7 Pro computer (Dell Vostro 64-bit)
Description:
I updated Adobe Creative Cloud application, then some of the Adobe applications, about three days ago.
Since that time, I get a "Core Sync crashed" Windows error message box about once every hour.
Below is the Windows-supplied diagnostic (in french)
Please do something.
It is unacceptable from a decent software company to 1-deliver untested software 2-let users in the dark.
Signature du problème :
  Nom d’événement de problème:          APPCRASH
  Nom de l’application:          CoreSync.exe
  Version de l’application:          1.1.3.24
  Horodatage de l’application:          52aaef95
  Nom du module par défaut:          ntdll.dll
  Version du module par défaut:          6.1.7601.18247
  Horodateur du module par défaut:          521ea8e7
  Code de l’exception:          c0000005
  Décalage de l’exception:          00097114
  Version du système:          6.1.7601.2.1.0.256.48
  Identificateur de paramètres régionaux:          1036
  Information supplémentaire n° 1:          a7aa
  Information supplémentaire n° 2:          a7aa91f17ea749d42a4de3b390fa5b3d
  Information supplémentaire n° 3:          a7aa
  Information supplémentaire n° 4:          a7aa91f17ea749d42a4de3b390fa5b3d
Lire notre déclaration de confidentialité en ligne :
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c
Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
  C:\Windows\system32\fr-FR\erofflps.txt
Update: I have found a log file, that seems to have been created at the time of ACC update. Log file path is C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\CoreSyncInstall.log. ---[Begin]--- -install Running in Update mode Install path given: 001CF4D0 Install path exists! Installing application Running on 64 bit machine! 008F3FC0Script run successful.Locale setting script succeeded! 00EC57E8Script run successful.Registry set script succeeded! Wait for explorer restart process timed out! ---[End]---
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UPDATE 2:
I have been able to capture an internal snapshot of the crash, using Visual C 2008 debugger (installed on my machine). This trace should help your developers.
Attached is a screen snapshot.
Please don't hesitate to ask if you need more information.
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