Confused with updates which doesnt work

Hey everyone! im new here, and well is the first time also i use an ipod... all was cool with my lil new toy but then something hapened and im not really sure whats happening. Well i downlaoded the lastest update for ipod and well i have to fight with my laptop sometimes cause it doesnt recognice my ipod! it makes the sound of conecting a device and the screen of the ipod says no disconect and then goes back like if i never conected...the worst of all is than i use this alot for music, movies for my large ours in trafic but now my ipod says than doesnt have songs or stuff, but when i can make my laptop recognices the ipod it plays the music and stuff...and well i use it alot as a portable hd cause i have stuff to keep and do later and i though it was for all the stuff i put on the ipod...i really dont want to restore it again
can someone help me?
sorry for the big question im kinda desesperate and about to jump from the bridge

Settings>General>Reset>Reset Network Settings.
If that doesn't fix it, contact your carrier.

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