Connect 6800 printer to new router

I have searched all the HP pages and this forum and haven't found an answer that works. I have a Deskjet 6840 printer and just had to buy a new router (linksys N750) and cannot connect the printer via wireless.
With this model I cannot use the setup disk because it is 2 or 3 Windows OS systems old. I am able to connect the printer to the router via ethernet cable, and can get to the printer app screen on my PC via the IP address the printer gives me. When I try to set up the wireless that way, it allows me through all the steps. But it still won't connect.
Also, yes to the following: Drivers are up to date, router is working with every other device, the SSID and key I'm using are correct.
Can someone please tell me the steps to do this correctly? If my printer has now become obsolete, please break it to me gently.
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Thoughts:
You might try assigning a static IP address for the printer at the router.
If you are using MAC filtering on the router to protect your network, make sure the printer's MAC address is added to the "allow" list in the Wireless setup.
Try moving the router - as little as a few inches may help; remember that Wireless "g" is susceptible to interference.
Make sure the router is set to respond to 801.11g -- as far as I know, all routers do this by default; it does not hurt to check the setup.
There is such a thing as "too close": make sure the router and the printer are at least 1.5 meters apart (about three feet).
Make sure you install the Update for the network reliability (from Category "Update"):
Windows 7 Critical Update to enhance reliability of network connection
Take a look at this Guide: Printer Does Not Maintain Wireless Connection
Take a look at your printer manual, Chapter 11.2 "Wireless communications": HP Deskjet 6800 series printer
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How to connect wireless printer with new router

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patriciafrompalmdale wrote:
It always has been. It is not connected with a wire, just wireless.
Go to System Preferences>Print & Scan
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My printer kicks all my other wireless devices offline when I connect it to my new router.

I have the 6500 wireless printer (e709n model). When I connect my printer to my home network it kicks all other devices that are connected offline (laptops, desktops, ipad, ipods, etc.). If I turn the printer off and reset the modem then all those devices can connect again but the printer isn't. I've tried numerous times and each time the printer is turned on and connected to the router I have the same result. I am using a Net Gear router (model N900). Anyone seen this before?

Herculean,
Thanks for sharing that post.
Definitely some great tips.
That was the direction I was headed in and hope it resolves the issue at hand.
Another step that can help is to set a static IP address in the printer itself. The steps for this can be located by clicking on Support & Drivers at the top of this page and entering your product model. Once the support page for your printer loads, select Solve a Problem and then Wireless Networking. The steps should be located in a document that is titled Printer Does Not Maintain a Wireless Connection (wording may be slightly different).
The trick here is to either leave the DNS servers blank or to use Google's public DNS servers (8.8.8.8, 8.8.4.4) instead of the router as a DNS server. I have seen this resolve similar issues, though they are rare.
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I need help I can connect my printer to my router to use my printers with my mini I pad

I need help I have been trying for hours to connect my new e printer to my router ,to use with my ipad mini

Hi,
The simplest way to print wirelessly from your ipad is to download the HP eprint app and ensure that both your printer and device are connected to the same wifi network - once this is complete, you'll be bale to print wirelessly from within the eprint app.
Alternatively, you can use the wireless direct funtion of your printer by turining on the wireless button on the front of the printer. This allows the printer generate it's own wifi singal that you can connect to through any wireless device. To find the wireless password, simply hold down the wireless direct button for more than 3 secs and it will print the password on plain paper (make sure paper is loaded).
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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Connecting Network Printer to New Wireless Network

We just changed our router from one our normal phone company provided to a mobile "hot spot" from our cellular phone compnay. We have a HP Deskjet 6980 that I need to switch to the new network but the new router doesn't have any "SecureEasySetup" button or any ethernet or USB ports to connect to. How do I get the printer to recognize the new network?

Hi hjmcm,
I hate to hear you are having issues. If the router does not have a WPS button or Ethernet ports, we are limited in the ability to connect the device to the network. If you currently have a computer running an operating system that coincides with the original software CD or you have an XP machine this may be possible. Due to the age of the product, this would require the full feature software to be installed on an operating system of XP or earlier with a USB cable, then converted to wireless. For additional information about this product, Click Here.
Try this:
1. Locate original software CD or download the full feature software for an XP machine from Here
2. Install the unit with a USB cable
3. Convert connection type (see below)
To change a USB connection to a wireless connection
1. Unplug the USB connection from the back of the printer.
2. Insert the printer software CD in the computer CD-ROM drive or access setup through HP folder (start-all programs-HP folder-device name) if installed with download, and then follow the on screen instructions. This runs the Setup Wizard.
3. On the Connection Type screen, select Wireless, and then click Next.
4. Follow the onscreen instructions to complete the network installation.
5. When the installation is complete, open Printers and Faxes in Control Panel and delete the printers for the USB installation.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

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After having a new router installed by our cable supplier, I have been unable to use my printer with my laptop nor my desktop computer. Do I need to uninstall and reinstall my printer on both computers?

Replacing/changing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
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Should I download and reinstall a new driver?
This question was solved.
View Solution.

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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2. Windows 7
3. no wireless connection
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Hi BethWells, for a start go to the link below
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5061...
Then download the full feature software. I'm not familiar with this printer model, but normally HP full feature software is the same as the CD.
Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

LaserJet Pro CP1525nw cannot connect to new router (Home Hub 2000)

In December, we replaced everything EXCEPT our LaserJet Pro CP1525nw colour printer - new laptop (Dell Inspirion 15), new operating system (Windows 8.1 - 64 bit), new internet provider (Bell) and new wireless router (Home Hub 2000).
Immediately, we were unable to connect to the router. We tried all of the suggestions, including connecting the printer directly to the router - which worked, until we disconnected it and then they could not communicate again.
At the time, the only solution we could find was to connect our printer and laptop via USB cable and print that way - no more wireless printing, so unable to print from phones and iPad, but at least we could print from the laptop.
In the past month, we have become unable to use many of the features on our printer - when we try to select print options, we get the message "HPMSN103.dll has stopped working." So, we can still print, but cannot select options.
We have tried using the CD that came with the printer, and it gets to a certain point and then a fatal error occurs. We have tried downloading the "full solution" printer install program from the HP website, and the same thing happens. We have tried skipping that and just choosing the appropriate printer driver in Windows: if we only use that driver, we get a printer that shows up, but we cannot print if we select it (interestingly, though, we can actually access the printer options!); if we say we have the disc, then we get two printers showing up - we can select print options on the one that will not allow us to print, but not on the one that actually prints. If we try removing one of the printers, they both uninstall and we're back to square one.
So, we WANT to be able to get back to printing wirelessly - after all, we paid (handsomely) for a wireless printer! And we still cannot get our printer and the router to recognize each other. Can somebody help? We don't want to have to buy another printer.
Thanks!

Hi @Capers2 ,
I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
Thank you for providing that detailed information.
If the network name has any spaces or special characters, the printer may not recognize it.
The printer is only capable of sending/receiving in the 2.4 ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 ghz. (rename the 5 ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from Configuration page.
You might need to contact your router company for further assistance to check those settings.
I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page.
The easiest way to setup the printer back on the wireless network is through a Ethernet connection and then switch over to wireless.
Disconnect the USB cable.
Remove any printer software by following these steps:
Go into Devices and Printers , click file then Server Properties, click on the Drivers tab at the top of print Server Properties window. Choose the printer you want to uninstall and click remove. Choose remove driver and package. Any that say Universal PCL 5 or Universal PCL 6 also remove and the Laserjet CP1525nw.
The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click yes to say that you are sure you want to do this. (if the printer isn't listed that is OK)
Right click and delete any entries for the Laserjet in the Devices and Printers Window.
Run the uninstall from the CD.
Press the Windows key and the X key together. and select File Explorer, right click the CD for the
printer and left click open in new window.
Connect the printer to the router with a Ethernet cable.
Wait about 1 minute and the printer should have a valid IP address.
Print the configuration page to get the printer's IP address to configure the Wireless.
Type the IP address in Internet explorer's address bar which should open the printer's embedded web services page.
Setup the wireless through here now.
Click on the networking tab, wireless on the left, fill out the network information and apply the settings.
After the confirmation, then disconnect the Ethernet cable.
Now you should have a blue wireless light on the printer in about 1 minute.
Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows.
Run the installation again.
If you are prompted to connect the USB cable during the installation, Then immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out. A Fatal Error Displays During Software Installation. Then the installation should continue.
Test the printer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How do I tell the printer the new SSID and wireless key?

Hi,
I have a HP Laserjet Pro Color MFP M175nw and it works beautifully. However, today I replaced my wireless router and thus have a new SSID and key. I cannot figure out how to tell the printer the new router info - it must be very simple. Please help!!!

Hi @wirelessfun,
I understand that you need the printer setup on the new router. I can help you with this.
Restore the printer's network defaults first.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IP address is 0.0.0.0.
Printing a Configuration Report.
Select Method one under the operating system.
Follow these steps to setup the wireless:
On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to. Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Click on the wireless icon and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Run the installation again or run the add printer wizard from the devices and printers.
Test the printer.
Let me know how this goes for you!
Have a great day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Connect hp printer cp1525nw to a WPA2 network

Changed Verizon FiOs router from one that has a WEP network key to a FiOs router that has a WPA2 network with password. How do you connect the HP Laserjet Pro CP1525nw printer to that network. The controls on the front of the printer do not offer that option.
Please suggest an option easy for anyone to do...
RedWolf72

Have tried all these steps(not necessarily in this order):
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B.Search using IP address (*See Note Below)
C.Search using Host Name (router)
D.Search using Hardware address (router)
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When i was on-line chatting with one of two Verizon tech support people they mentioned that the WPS disabled setting
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After 2 hours of frustration the Verizon support rep gave me (2) H.P. support numbers to call [800-474-6836 and H.P. Expert Care Team @ 877-718-6716] and another Verizon number @ 1-800-837-4966.
Being that i bought the printer in September of 2011 i doubt any H.P. phone support now is free.
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*Please note that the only IP address i could find was the one for the router When i went to the printers control panel and hit "Show IP address" but on the front display (in idle mode) it doesnt show (like when i first set up the printer over 3 years ag

Printing via a router

Hi All,
I have a new mac and an old laptop; also have a d-link router. is it possible to connect the printer to the router and "wirelessly" print documents? I'd like to be able to just hit 'print' instead of always going to my office where the printer is. Thanks a million ahead of time!
anne

Maybe....and maybe not. Is your printer network-ready?
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Have windows xp laptop and hp 2710 printer will not connect wirelesslysince I changed routers to netgear wnr2000. Was previously connected with lynksys wrt54g. During installation the wizard recognizes the printer and its ip address but when told to install the wizard goes back to the "find printer" screen. My wife's is connected with vista. I can connect with usb.

Your new router will have to make 802.11g available for the printer (along with 802.11n is OK) and the printer will only support WPA, not WPA2 encryption. If all that is OK, then:
On the front of the printer: setup > network > reset network defaults.
Now, run the wireless setup wizard from that same menu.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

New Router; Missing 5850

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Is this an IP config issue with the printer or maybe a firewall limitation? Ideas?
TIA
JRH

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Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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CP1525nw - new router

I have a a CP1525nw color laserjet. I had to replace my router. How do I tell the printer the new router's name and pass phrase?

First, reset the network defaults on the printer:
On the product control panel, press the OK button.
Use the arrows buttons to select the Service menu, and then press the OK button.
Use the arrows buttons to select the Restore defaults option, and then press the OK button.
The product automatically restarts.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Connect 6800 printer to new router

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