Connect add-in crashes with 'plugin failure' when I click volume controls F11 or F12 On MAC OSX 10.9.5. Latest add-in installed and set to run in unsafe mode

I am running Adobe Connect on a MAC using OSX 10.9.5 and have just installed the latest version of the add-in ( 11.9.971.247) to try to fix the problem. Every time I adjust the volume with F11 or F12 I get a white screen and the message 'Plug-in Failure'. I have also set the add-in to run in Safari in 'unsafe mode' but this has not fixed the problem.
I've been running Connect on this MAC for many months now without the problem but cannot understand why it has suddenly started. Any help or ideas would be gratefully appreciated.
Thanks - Chris

Thanks again. I finally found the answer and it is working in Safari and Chrome
First I updated Flash Player to the latest version (not sure whether this was required)
Then I found that even though the add-in was installed that Connect was not using it, as all the browser tabs were still showing, and adjusting sound was crashing the program.
I deleted the add-in directory from ~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/connectaddin
I deleted the add-in directory from ~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/adobeconnectaddin
Then I restarted the meeting and created a new Pod and Selected 'Share my Screen'
This forced the add-in to download and install.
Adobe Connect now starts from the add-in and not the browser
Many thanks for your Help Sameer
Chris

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