Connect Add in stop working when sharing camera

When sharing the camera, the error message with connect add-in comes up and then the meeting is crashed.(used IE)
I've learnt that addin is only related to the function of sharing screen ,not camera.
Anyway it happened and I've tried many things like deleting and downloading the latest addin / Flash Player and using other browser as well.
Redownloading was not helpful on this matter.
Using Chrome seemed OK, but after that, I knew other collegue still has the problem, who uses chrome.
Apparently both are not a real solution for this situation...Those ways are unstable.
Why is it happened?
Actually sharing webcam worked at the first few days, but suddenly the problem is taking place.
Please let me know if anybody know how I can handle this issue....
Thanks in advance.

Hi Scarlett,
You mentioned that there was an error that you got before your addin stopped working. Can you please let us know what exactly is the error that you are getting?
Also, are you using Addin or browser? It is unclear from your statements above as at one place you wrote that the addin crashed and at another you mentioned you used IE and Chrome (which seemed to work fine).
Can you also give us details about your Adobe Connect account, for instance, Connect version, Licensed/Hosted, Addin version you have etc.. Also, other info like OS, hardware specifics etc will be helpful.
Thanks
Sameer Puri

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Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
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AIFCoreInitialized=1
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glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
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clgpu[0].CLBandwidth=8.4116e+009
clgpu[0].CLCompute=70.0129
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Serial number: 96040980655291092490
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\FOOZER~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
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   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
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   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
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   ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
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   AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
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   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
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   MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC 2014   15.2.2
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   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0
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   Conté Crayon 15.2.2
   Craquelure 15.2.2
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   Crosshatch 15.2.2
   Crystallize 15.2.2
   Cutout 15.2.2
   Dark Strokes 15.2.2
   De-Interlace 15.2.2
   Dicom 15.2.2
   Difference Clouds 15.2.2 (2014.2.2 x001 x003)
   Diffuse Glow 15.2.2
   Displace 15.2.2
   Dry Brush 15.2.2
   Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
   Embed Watermark 4.0
   Entropy 15.2.2 (2014.2.2 x001 x003)
   Export Color Lookup Tables NO VERSION
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   FastCore Routines 15.2.2 (2014.2.2 x001 x003)
   Fibers 15.2.2
   Film Grain 15.2.2
   Filter Gallery 15.2.2
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   Sumi-e 15.2.2
   Summation 15.2.2 (2014.2.2 x001 x003)
   Targa 15.2.2
   Texturizer 15.2.2
   Tiles 15.2.2
   Torn Edges 15.2.2
   Twirl 15.2.2
   U3D 15.2.2 (2014.2.2 x001 x003)
   Underpainting 15.2.2
   Vanishing Point 15.2.2
   Variance 15.2.2 (2014.2.2 x001 x003)
   Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
   Water Paper 15.2.2
   Watercolor 15.2.2
   Wave 15.2.2
   Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
   WIA Support 15.2.2 (2014.2.2 x001 x003)
   Wind 15.2.2
   Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
   ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Libraries
   Adobe Color Themes
Installed TWAIN devices: NONE

Yes, but most likely the graphics card's drivers will be tens if not hundreds of updates old. A brand new computer isn't going to be fresh off the press with updates applied. You need to get the most recent update for your card.
Benjamin

Itunes stops working when accessing the store what needs to be done to get it working again?

itune stops working when accessing the store. What needs to be done to get it working again?

Hey Baitmaster61!
Here is an article that will help you troubleshoot this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If you are still experiencing issues with reaching the iTunes Store, you may also need to reference this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Itunes stops working when I try to upload CD

Itunes stops working when I go to type in info on audio cd file prior to download

Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
It also has an application error for itunes:
Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either.

Error "Licensing for this product has stopped working" when you launch Acrobat 9

Hi,
I'm part of service desk and my company has several thousand users of Acrobat. There has been strange issues reported since upgrading from 7.0.5 to 9.1 and a lot of them are uhappy. The latest issue is users started to receive the following error,
Error "Licensing for this product has stopped working" when you launch Acrobat 9 or Adobe Creative Suite 4 products. The link http://kb2.adobe.com/cps/405/kb405970.html#ErrorCodes has solution, but i tried everything given for 147-178, and nothing works. The users are highly frustrated. Any other possibilities? one collegue claims running simple reg cleaner could solve this issue.

Wow,
I went through a "font crisis" on my MacBook about two weeks ago, and I reinstalled Snow Leopard, then restored everything from Time Machine backup. Everything but Office 2008 and CS4 was able to run from the restore, because there were preferences for both that wouldn't copy back to my Library (permissions).
I reinstalled both from the "original media" (dmg's) with my Time Machine and 2 other external HDs connected and mounted. I had no problems with either. In fact since I was re-installing from dmg's stored on my Time Machine drive, I had to have it connected to do this. Installing Office and CS4 from the dmg's took all of twenty minutes for both with no errors at all.
I'm glad you got everything taken care of, but anectdotal evidence tells me CS4 can be reinstalled with external drives connected and mounted.

Connect Add in stop working when sharing camera

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