Connect AE to motorola cable model with static IP

I'm trying to replace the wireless modem supplied by the cable company with my AE/time capsule. This involves using a static IP.
I've gone through all the various stages using the information from the ISP but when I try to save the settings on the airport it gives the error message "IP address not compatible with WAN setup" and just won't let me go further.
I am stumped.
The AE has been reset to factory settings. I am using the router address supplied by the ISP - is this wrong? If I don't use static IP I don't get the problem, but I also don't get a connection, obviously, so I'm assuming the issue is somehow linked to the static issue.
The cable modem is a motorola so lord knows what other problems I will have but for now I just want to at least get the configuration right in principle.
What am I doing wrong?
Please bear in mind, I have a brain but I am NOT a techie. I have had the TC working with a cable modem before (but not static IP), and had a working AE with static IP on an ethernet connection both without much problem, so this has me cross and confused.
Halp?

Power down the Motorola SB5101 cable modem. Unplug your Netcomm wireless router and set it aside. "Hard reset" your Extreme by following the instructions below, and connect its Ethernet WAN port to the cable modem. Don't try to reconfigure the Extreme from its present settings; "hard reset" it and start from the beginning.
Power up both the cable modem and the Extreme, launch AirPort Utility, select "New AirPort Extreme..." from your Mac's Wi-Fi menu, and proceed to configure it. After clicking Update, wait a moment or two to reset, then connect to the wireless network you just created by selecting it in your Mac's Wi-Fi menu.
There should be no need to use a static IP address. If you have reason for requiring one explain what it is, but you will require information from your ISP.
It's not clear whether you have an AirPort Extreme, a Time Capsule, or both. If you have both then that also needs clarification.
To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

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