Connect connect to Business Contact Manager

I get an error when trying to connect to my Business Contact Manager Database
"Business Contact Manager for Outlook encountered a critical error during start and will be removed from this profile. If you would like to use BCM for Outlook, please restart Outlook and try again."
I restart Outlook and keep getting this error. Can someone help me please?
Matt

Hi,
If you just create and work with a new profile, will this issue occur?
How to create and configure email profiles in Outlook
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Building an ODBC connection to Outlook Business Contact Manager database.

I am trying to build an ODBC connection to our Outlook Business Contact Manager.
It is SQLEXPRESS. Do I use the More Data Connections Outlook option? If so, I tried and it prompts me to install something, which I do not believe I have? Any suggestions?
Thank you,
Carol

If you are using ODBC then you need to create a DSN in the ODBC administrator first. Then in Crystal select ODBC (RDO) under create new connection, this will list all of your ODBC DSNs.

Business Contact Manager 2010 connection timeout?

In our company we want to use Microsoft Business Contact Manager. The computers in our local network can connect fine to the shared database, however we also have an user that connects over a VPN connection. This user is getting messages that the database is
not available when trying to access the remote database. Everything else over vpn is working fine.
Personally, I think it has something to do with a to low timeout setting, but I can't seem to change this anywhere for BCM. If I use a sqlcmd (sqlcmd -E -S 192.168.178.29\mssmlbiz,5356) to connect to the database and add a "-l 20" to increase the
timeout time, it works perfectly. But thats just a command, not the actual BCM connecting.
We already tried contacting microsoft for support, but they can't help us, since they do not officially support it. Hopefully somebody here knows a solution to increase the timeout for BCM so we can setup a connection :)
Here is a link to the screenshot of the error message: http://i.stack.imgur.com/2GAid.png

Hi,
You can connect to a Business Contact Manager server by using a VPN connection. However, the performance may not be satisfactory. Microsoft has not tested a configuration in which a user connects to a Business Contact Manager database by using a VPN connection.
Therefore, we do not recommend this configuration.
You can refer to this thread below, which seems to talk about the same problem:
http://social.technet.microsoft.com/Forums/office/en-US/fbc8e91b-93bc-4c49-888f-7785b2a2680a/bcm-2010-cannot-find-shared-database-on-sbs-2008-using-the-bcm-tool?forum=outlook
I think catchacold's advice has helped many users, please check that out.
Or just follow this:
1.Open SQL Server Configuration Manager.
2.Expand SQL Server Network Configuration, and then click Protocols for SQLexpress.
3. Double-Click TCP/IP.
4.On the Protocol tab, verify that Enabled is set to Yes.
5. Click the IP Addresses tab, and then verify that IP ALL is configured for TCP port
5356. If the port is set to a value except for
5356, you can either change the port to 5356, or choose to keep the one that is currently set. If you have to use a port except for
5356 in order to avoid a conflict with another program that uses this port, follow the steps in the section "Use a non-standard port or instance name"
6.If it is necessary, change the port to 5356 and stop and restart the Business Contact Manager instance as prompted.
Regards,
Melon Chen
TechNet Community Support

How to create dynamic connection in business view manager.

Hi Sir,
Can u explain how to create dynamic connection in business view manager.
Thanks
Vishali Raghava Raju

HI Vaishali,
Can you please elaborate your requirement ?
-Regards
B

How to manage a data file using Business Contact Manager database tool

I set up BCM on my desktop and now want to share with the rest of the office. I downloaded BCM database tool on the C drive
of the server and all was well until I tried to move through the wizard. The only option that gets me to a data file is creating a database. However, I receive the error message "Cannot create a new database. The operation has been rolled back. Please
make sure the database service is running". How can I make this work? Truthfully, I don't want to create a new database - I have already set one up; Restore only gives me the database server instance but no choices for the database name list. I have installed
BCM on another co-workers desktop and allowed the database to be shared with her. What more am I missing? Why can't I get the server to see the data file?

Hi,
If the Database has not been shared, you can't connect to it.
Please also confirm you have been granted permission to access the shared Business Contact Manager database.
You can refer to this article below and there are some factors that you should consider:
Business Contact Manager cannot connect to the shared database
http://office.microsoft.com/en-us/outlook-help/business-contact-manager-cannot-connect-to-the-shared-database-HA010262548.aspx
I hope it can be helpful.
Regards,
Melon Chen
TechNet Community Support

Business Contact Manager Plugin does not install successfully in Outlook 2010 Professional Plus

I work for a company that has provided me with a volume licensed version of Microsoft Office Professional Plus 2010. We do a lot of customer tracking so I looked into options to utilize Outlook and found out about the Business Contact Manager plugin. I tried
to download and install it from the public site but was informed that the public version would not work and that I would need to request a compatible version from my company that they could access through a contracted download portal.
I worked with support and they were able to locate the file and install it on my computer. Once I tried to start working with it though I found that there was no Business Contact Manager tab or any of the additional functionality that I needed.
I contacted support to follow up and they again tried several times to install the plug in, but although there was never any error message the installation also never resulted in the business contact manager tab being added or in any reference to it being
added to my list of plugins.
Any help would be greatly appreciated.

Hi,
Go to Control Panel -> Programs and Features, can you see any version of Business Contact Manager installed? If yes, please uninstall it first from there, then delete the registry keys below(if they exist):
ImportantThis
section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry
before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\microsoft.businesssolutions.ecrm..outlookaddin..connect.1
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Business Solutions eCRM
HKEY_CURRENT_USER\SOFTWARE\\Microsoft\Business Solutions eCRM
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Business Contact Manager
Then we can try performing a clean boot to install Business Contact Manager again. In Clean Boot Mode, it can eliminate the conflict by background programs as much as possible. Check if you can install it properly:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support

Removing Business Contact Manager BCM from my Lenovo IdeaCentre K210

I am trying to load Office 2003 on my K210. It appears the pre-loaded trial version of Office 2007 is causing a conflict... "BCM Office Addin - Office Application Version does not match". My research says i should uninstall the Business Contact Manager (BCM). I am trying to uninstall BCM but need more help... I already uninstalled the pre-loaded trial version of Office 2007. Any help would be appreciated.

Besides that, I use CardFila.com to collect all business cards on iPhone. You can do this on Android, computer, laptop.
So easy to collect, find and use any contact at any time.
You can access the contacts everywhere without Internet connection by using CardFila for Mobile (iPhone or Android phones). If you like, you can try it on

Business Contact Manager

I have the 2010 version of Outlook and BCM on my office and home computers, both running Windows 7. I want to set up a database so that I can access from either location. I have created the database on the Office PC, but cannot locate either the Home PC
as shared user, or the Office PC as remote user.

Hello Dave,
You are right, BCM has been tested only in local network.
Please find excerpt from following article
http://support.microsoft.com/kb/953745/en-us
Unsupported scenarios
In Business Contact Manager, databases were designed and tested to be shared over a Local Area Network (LAN) in a domain or in a workgroup environment.
Microsoft does not support sharing Business Contact Manager databases in the following scenarios:
You connect to a Business Contact Manager database over the Internet. In this case, Internet refers to public networks that are external to a corporate network or home office network.
You use a virtual private network (VPN) or dial-up connection to connect to a Business Contact Manager server.
Some potential problems with the previous scenarios include the following:
Inability to control whether required ports will be available between the Business Contact Manager server or client
Poor performance because of bandwidth or latency when you access or synchronize large Business Contact Manager databases
You share Business Contact Manager databases across versions. In order to share a database, both the Business Contact Manager server and client must be running the same version of Business Contact Manager.
Note Business Contact Manager databases are separate from Exchange stores. An Exchange store cannot access Business Contact Manager databases and Exchange cannot pull data from a Business Contact Manager database. In addition,
you cannot access Business Contact Manager databases through Outlook Web Access.
Please let me know if you have additional questions.
Regards
Anup

Business Contact Manager issue with New Users

I have an issue with a client when setting up Business Contact Manager for Outlook 2013. The client recently got a new employee and the employee was setup on an existing workstation that has BCM installed. When I launched Outlook 2013, and configured Oultook for
the new user, BCM started and needed to be configured. I went through the procedure for connecting to a 'Remote Database' on the server, typed in the server name as requested, and clicked Continue. BCM searched for the database but could not find it. The existing
user account on the workstation works just fine with BCM, and sees the remote database.
My next step was to remove BCM and re-install. This is the latest version/release of BCM for Outlook 2013. The existing user account was able to configure BCM with no issues, and found the remote database without an issue. The new user account had the same
issue as before and would not find the remote database.
I logged onto the same workstation as the administrator account we use to perform Admin tasks. I launched Outlook, configured Outlook 2013, and was able to successfully configure BCM and connect to the remote database with no issues.
I then created another New User on the server called Testaccount (TAccount), and logged onto the same workstation again, as this new user, and went through the same Outlook 2013 configuration and BCM setup. BCM has the same issue with this new user, and
cannot locate the remote database. From what I can determine, this looks to be something related to New Users that are created on the server and BCM not locating the remote database. Existing users do not have this issue when configuring BCM and connecting
to the remote database.
Has anyone had this issue or seen this issue and knows of a fix to correct this so my client can use BCM with the new user account, and any future new users they hire?
Thank you in advance for any assistance on this matter.

If you want to sync subfolders then you will need third party software. (Like Pocket Mirror)
Post relates to: None

Business Contact Manager 2013 Issue with drop down menus not working correctly and BCM disappearing.

We upgraded from BCM 2007 to BCM 2013. Now the BCM disappears from Outlook occasionally and the drop down menus are confused. for instance when accessing the drop down for phone numbers, the user selects company - but the field for TTY/TDD comes up.
Shows fields that don't exist etc.
The client is using Office 2013 Pro Premium from Office 365 Small Business Premium subscription and BCM downloaded from Microsoft website.
Please let me know what the support avenues are for this product.
Chris Smith

Hi,
This issue may be caused since the BCM was not installed properly.
Please go to Control Panel -> Programs and Features, find Business Contact Manager for Microsoft Outlook and Uninstall it.
Then go to
http://www.microsoft.com/en-us/download/details.aspx?id=36513, download the right version of BCM(32bit or 64bit) and install it.
If issue persists, you may provide the screenshots of the issue, post them to SkyDrive and share it via a link:https://skydrive.live.com/, then we will have a better understanding on the issue.
Thanks,
Melon Chen
Forum Support
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Outlook 2013 "Business Contact Manager" gives an error whenever I open it.

The error Message reads the following;
"Error Found in Custom UI XML of "Business Contact Manager for Outlook"
Line; 145
Column; 48
Error Code 0x80004005
Failed to Find Office Control by ID
ID; OmsForwardAsTextMessage
"OK" or "OK to All"
or
"Error Found in Custom UI XML of "Business Contact Manager for Outlook"
Line; 4
Column; 91
Error Code 0x80004005
Failed to Find Office Control by ID
ID; ContactCardinstantMessageLookUpOutlookContact
"OK" or "OK to All"
Another Error Message reads;
"Custom UI Runtime Error in Microsoft Access Outlook Add-in for Data Collection and Publishing"
"An Error occurred while calling the callback; "Ribbon_getDCVisible"
"OK" or "OK to All"
Can this be fixed?

Please try to disable the add-ins except for Outlook BCM one and restart Outlook to check if the issue still happen.
We may create a new profile to check the result.
http://support.microsoft.com/kb/829918
Tony Chen
TechNet Community Support

How could I install outlook with business contact manager 2007 in windows 8.1 system?

Recently I got a new 8 win pc, then I tried to instal Outlook with business contact manager 2007 but I couldn´t
The reason: sql server is not compatible. Would you please let me know how to fix that problem?

Hi CarlosZC,
Since the issue regards Outlook with business contact manager 2007. I suggestion you post the question in the Outlook forums at
http://answers.microsoft.com/en-us/office/forum/outlook?tab=question&status=all&auth=1. It is appropriate and more experts will assist you.
According to your description, we need to verify the version of the SQL Server, usually the warning of compatibility issues applies to all SQL Server Express editions when installing Business Contact Manager (BCM) 2007 on Windows 7/8. The incompatibility
was fixed in SQL Server 2008 Service Pack1 and SQL Server 2005 Service Pack 3 on Windows 7.
There is a similar issue about compatibility message when installing BCM 2007 on Windows 7, you can review the following article.
http://blogs.msdn.com/b/rathomas/archive/2009/10/09/compatibility-message-when-installing-bcm-2007-on-windows-7.aspx
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support

How to sync BB and Microsoft Outlook 2007 and Business Contact Manager using Microsoft Exchange

Is a third party application needed to sync BB with Business Contact Manager? How is this done?
Thank you for your help and consideration.
Louie

Hi, and welcome to the forums!
See if this link if pertinent:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03090&sliceId=SAL_Pub...
If you need more information, please ask!
If not, please resolve the thread. Just place the check in the post that
answered your questions.
Thanks.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Can I use Business Contact Manager in Outlook 2011 on my Macbook Pro?

I just switched from a PC to a Mac and use the Office Suite for work, so I installed the Office 2011 for Mac. We use Business Contact Manager to manage our contacts and conversations at work (mostly for records of email exchanges and phone conversations), but I can't seem to figure out a way to install that add-on in the Mac version of the Office Suite. Any suggestions?

Why would you use two?
It is much cheaper and better to simply use a usb drive..
The TC cannot be linked to store files or automatically back them up.. whereas a usb drive at least will be backed up by Time Machine.
If you want to do this properly get a real NAS.. that has mirrored drives and real rsync type backup. You can use an airport extreme for wireless.

Migrate Business Contact Manager to Office365

Hi, I've today been told by presales at Microsoft that Business Contact Manager BCM is available to download and will work with the MS Office365 O365 Business Premium Plan.
We're about to migrate a client currently on MS Office 2007 and heavily using BCM and also shared mailboxes to MS Office365.
What is the migration path for their BCM data? What is the preferred way to migrate their shared mailboxes?
Thanks
( the link to download BCM seems to be http://www.microsoft.com/en-in/download/details.aspx?id=36513)

For mailbox migration to Office 365, the right place is Office 365 forum:
http://community.office365.com/en-us/f/default.aspx
If you have a Business Contact Manager database that was created with an earlier version of the Database Tool, you can use the Business Contact Manager for Outlook 2013 Database Tool to migrate the database so that it will be compatible with Business Contact
Manager for Outlook 2013. For example, if you created a database in Business Contact Manager for Outlook 2010, you can use the Business Contact Manager for Outlook 2013 Database Tool to migrate that database.
Open
the Database Tool.
Click the Migrate a database option, and then click Next.
In the Database Server Instance list, select the SQL Server instance to which you want to migrate your database, and then click
Next.
In the Database Name list, click the name of the database that you want to migrate, and then click
Next.
When the Task completed successfully message appears, click
Next.
Click Finish if you want to return to the Welcome page of the wizard to complete other tasks, otherwise click the
Close button.
(Manage
your Business Contact Manager database on a server)
-Jeff

Connect connect to Business Contact Manager

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