Connect my device -- but it seems connected

I KNOW I'm doing something daft, but I've twisted myself round in circles now and can't find my way out.
My BB World on my pc can see all of the apps that I have on my phone and can see my purchase history but tells me to connect my device. Do I need to physically connect it? Surely not!
Why would it not be seeing my device -- do give me a hand please!
Solved!
Go to Solution.

Thanks for this info !
I'm not sure what error you're getting on payment options , but if you share those error code or any specific error message you're getting while purchasing then we can try to help you , you can also change your payment options if you need .
I think you should read those Knowledge Base , which may help :
KB28715 : How to Install applications from BlackBerry App World using a Computer system
KB26621 : How to change the payment method in BlackBerry App World for either the BlackBerry PlayBook or BlackBerry smartphone
Good luck.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
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~~~~~~~~~~~~~
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ipad is disabled and i had connect to itunes. but when i connected to my computer, its not sinc automatically , still ask me to enter the pascode first. so how can i restore my ipad ? seems my laptop didnt know or never get sinc with my ipad.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
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I have an Ipad and my 3 yr old pushed the password so many times and now it has a message on it Ipad is disabled connect to itunes but I cant connect to Itunes because my Ipad has never been connected to my computer. Is there anything I can do without loosing my pictures.

First try to recover your original password.ID so you can redownload iTunes purchases
iTunes Store: Retrieving and changing passwords (Apple ID)
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Hello,
I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
Abhishek

Try recovery mode now.
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