Connect Sync not working with Captivate SWF files

HI
I'm creating material for presentations and discussion in Captivate 8 and using Connect 9.3.
The Sync button in Connect doesn't turn on or off the sync view for all participants for a presentation sharing the Captivate SWF file....
Any ideas on how to get the sync feature working?
PS: I'm using Captivate to create the slides and publish to SWF in order to preserve the fonts for the brand. Uploading Powerpoint changes the fonts to system defaults (looks very bad) and PDF, provides a clunky or abrupt slide transitions (using captivate fade transitions). Would prefer a better solution to maintain fonts and transitions though.
Cheers,
Fred

Going to give a try...
I did try saving each slide as an image from ppt, then created a new slide deck with one image per slide - added transitions and uploaded to Connect. That seemed to work.... yet, really would like to sort out Captivate as I plan on adding quizzes and other items best done with Captivate.
Cheers,
Fred

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