Connect to Apple Store but not iTunes store

started about 1 week ago....
Can serf web, uninstalled and reinstalled itunes, got latest as of today.....
win 7
JB

Hi Nunipuki,
Have a look at this thread: https://discussions.apple.com/thread/6099057?tstart=0 because the problem is world-wide. We're trying to keep all issues in that thread so there's one major thread for this problem GeorgeVargas suggested we log the details of our ATV so we can get a picture of all the models and software versions affected. It will also make it easier for Apple to reiview this issue.
Regards,
Mitchys

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