"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes

I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragals

You might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick

Similar Messages

  • TS2972 My home sharing on itunes is on but can't see it on my apple tv... any one knows why... I checked every thing

    My home sharing on itunes is on but can't see it on my apple tv any one knows why...?

    It will allow your homesharing, airplay, airprint, propreitary apple networking support, and other features.  You should absolutely try to enable it.  Some routers, even when the ports are opened, just don't work perfectly with Bonjour broadcasts.  But you might be able to get it to work.   Look to see if anybody else with your router has already figured this out in the eircom forums.

  • I can see songs on my iphone but can not see them in itunes

    I have the IOS 7 and iphone is a 4.  I can see songs on my iphone but cannot see them on itunes.  I want to be able to see them so that I can move them to a playlist. 
    thanks for any help.

    If i have to restore my phone, I would loose data. At the momen, that's a last resort to me as everything works fine apart from this music problem.
    Is there a way to fix the database? I can see the music is on my phone with iTunes so it is there in one form or another ...but I can't play it
    Has anyone had the same issue?
    Are there any suggestions?
    If i call Apple support would they be able to help?

  • PB screen broken-using external monitor now-but can't see hardware test

    Hi. I have a 15" PB (1.33GHz) that was recently dropped. The screen was decimated... unusable and can see maybe the far left 1" of the screen... the rest is 100% unusable. So currently I am using a 19" monitor. I was wondering a few things... Is it possible to somehow disable the screen in the computer? I removed it, but the PB nows thinks there are two VGA monitors hooked up (?)... so I put the screen back in and I just sleep it everytime I start up and wake it with an external mouse so I can set my resolution on my external 19" monitor. It's not a huge deal if there's no way to disable it so that I can just remove the thing and the powerbook can be my keyboard
    Anyway, I also can not run the hardware test because the F7 key (to mirror) wont work with it. Anyone have an idea what I can do about this? Somehow force the G4 to recognize the external monitor in the hardware test mode?? I suspect some other problems with the G4... such as a bad ram slot (the lower one) - it doesn't recognize any ram sticks that I put in there. I've read that lots of others had this problem... and even though I have applecare, I suspect that Apple won't recognize this since it has been dropped.
    Any help is appreciated. Thanks

    I assume this is due to the fact that system detects your internal monitor as default one, and that is there where system sends main data. In order to force system send data to the external monitor, get a mouse and physical keyboard, close MB lid, and then press any key on the external keyboard.
    when you get there, go to system preferences/display, and manually move the Apple upper bar to the external monitor, then choose mirror; ultimately, set optimal resolution.

  • Downloaded bey new videos on pc. try playing them back itune keep say error  can't see video through itune

    can't see my video  of beyonce  the new one throught itunes keep saying error

    Too be honest, my Mac mini is flawless, as has been my experience with every other Apple product I have bought over the years. In 26+ years of using Apple, 98% of issues is user or ISP caused.
    I can see the videos fine. I hate social sites, so I cannot test the FaceBook issue. I have heard that if a FB page has a lot of Flash it can wreck havoc on the Mac because Adobe has crappy Flash for the Mac and nothing for iOS devices. If the issue is Flash, a 3rd party app, that would be Adobe's issue, Apple does not make Flash.
    One thing that may resolve some connection issues is the DNS service you are using. Try OpenDNS or Google Public DNS. It is best to configure your modem/router for the DNS service, but oft times a Mac can override the preset service in the modem/router in the Sys Prefs/Network settings.
    OpenDNS
    208.67.222.222, 208.67.220.220
    Google Public DNS
    8.8.8.8. 8.8.4.4
    BTW, to have your Safari window fill the screen, grab the title bar of the window and drag it to a top left corner of your display. Then go to the bottom right corner and grab and drag it to the bottom display corner. Look for this part of the bottom right corner to grab;

  • I download tv shows but can only see them in itunes when connected to the internet and periodically all tv shows disappear

    I purchased a tv series and downloaded it (several hours) but i can only play it while connected to the internet, I assume it is somewhere in the cloud. What ever happened to buy it download it and it stays on the hard drive? The other day 8 tv series and 7 movies that i had previously purchaed had disappeared from itunes.

    Hi smonkey123,
    There are several ways you can try syncing your iPod to the music in iTunes on your new computer. They are detailed in this article -
    iOS: Syncing your data with iTunes
    http://support.apple.com/kb/HT1386
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Why when I connect my computer with my iPad mini they can't see each other or send files to each other

    My iPad mini can't connect or share files with my computer

    Hi there,
    You may find the article below helpful.
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    -Griff W.

  • Just bought and connected iomega home media network hard drive but can't see it on network - HELP!

    so per the information from my other thread i bought an iomega home media network hard drive. i've attached it to the westell ultraline series 3 9100em wireless router i got when i signed up for fios. i installed the software that came with the hard drive but it's not showing up on the network. when i log in to the router management console it shows up as the first device under "network stats". what am i missing that's not letting the drive get recognized on my network? as always thanks in advance for any replies.

    Hello jarmin2411
    A factory reset from the web interface would correct this sort of issue.  However I suspect that using the pin-hole reset button should also be able to clear the issue as it seems to be a network configuration issue.  The network settings may have become corrupt during the update.   Using the device reset button
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • I need help. My ipad 2 was stuck in recovery mode. i tried to connect it to itunes and restore but after downloading the file and extracting the software there is a pop up message that says "the device is full" i dont know what to do. Its been 2 days now.

    I need help. My ipad 2 was stuck in recovery mode. i tried to connect it to itunes and restore but after downloading the file and extracting the software there is a pop up message that says "the device is full. Deleting files and emptying your recycle been will help you restore." how am i going to erase files if i can't open my ipad. i dont know what to do. Its been 2 days now. please help. thanks.

    yes i am sure. This are the exact words... "The iPad "iPad" could not be restored. The disk you are attempting to use is full. (Removing files and emptying the recycle bin will free up additional space". i tried some options, hard reset, redsnow, tinyumbrella but still it's stuck.

  • HT1212 my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft

    my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy  of the ios on my windows pc. please how can i reload my ipad

    Try using recovery mode
    Recovery mode - Support - Apple

  • It says use itunes to restore but

    Hi I have an 6 month old 3rd gen ipod nano, it froze up so I tried a hardware reset using the hold menu and center. Now it comes on and says use itunes to restore but itunes doesnt recognize the ipod when I plug it in to my comp so I can't restore any suggestions?

    The most evident situation of all is Apple's silence concerning this matter.
    The "rumor" is (and it is just a rumor) that there is a software problem involving the latest I Tunes upgrade. It has happened before. My nano did not develope a problem until I downloaded the latest version of I-Tunes.
    A lot of people are screaming for assistance and not much is being given. Apple should make the previous version of I Tunes available, so we can download a working product. If I Tunes is not the problem, I offer my apologies. These problems surfacing all of a sudden don't seem to be a coincidence.
    Apple should provide a fix and offer free tech support to help people get their
    I Pod's back in working order.
    Just my opinion.
    I am getting ready to go online with a new computer. I guess that will be another problem I will need to address......the migration of I Tunes to a new computer.
    Fun times ahead......I am nothing more than a novice......but the "experience is good"
    Joe

  • When i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection.  the connection is on and it loads at 100mb per second.

    when i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection.  the connection is on and it loads at 100mb per second.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....

    When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....

    Setting up your phone "as new iphone" is covered in this article: http://support.apple.com/kb/HT4137
    Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise your phone will be wiped during the following sync.
    If you have data on the phone you want to save, back up manually:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards. Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
    Since changing your iTunes library will erase your phone again, do the same process when you change back to your normal PC.
    About backups and what's saved:http://support.apple.com/kb/HT1766
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519

  • My ipod nano 7th generation is telling me to use itunes to restore but i dont have itunes is there any other solution

    my ipod says use itunes to restore but i have not got itune

    No. You need iTunes on a computer to restore it.  If you don't have iTunes you can download it from here:
    http://www.apple.com/itunes/download/
    If you don't have a computer, can you can try to borrow one with iTunes installed.

  • HT1212 iPhone diabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). Now what to try to reset iPhone?

    iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?

    Try here   =   http://support.apple.com/kb/TS3221

Maybe you are looking for

  • Installing 11.7 on windows vista

    Trying to get Flash Player 11.7 to install on my computer. Computer has windows vista business and have made multiple attempts at installing this updated flash player with no success. I have un-installed the previous versions and tried to install 11.

  • Update the price related to condtions in Sales Order

    Hi all, I want to update the price related to condtions in Sales Order from input file. I am using bapi 'BAPI_SALESORDER_CHANGE' to for this. the code for this     wa_conditions-itm_number = wa_itab-itm_number.     wa_conditions-cond_value = wa_itab-

  • Setting up a WRT54GS v6 on Suse Linux 10.0 - stumped

    Here's the sillyness - I can get the 198.162.1.1 browser configuration thingy to do its stuff, when I plug the ethernet card into the ethernet port - obvious right Except, (by the way my hosue mate bought this thing, without consulting me, so i'm in

  • Have a 2013 honda crv how to make i phone 5 play music thru bluetooth radio

    i have a 2013 honda crv with bluetooth.  how can i get my iphone 5 to play music thru the radio ?  i've read the manual and i can't get it.  tech challanged!

  • How do I avoid or get rid of thin green line bordering my video in Compressor?

    Hello! This is my work flow: Edited an 18 minute 1920 x 1080 ProRes video on FCP 7, exported a master video file ProRes 422 self-contained QT movie, sent to Compressor (tried Best DVD 90-minutes and ProRes codec settings) to prepare files for a SD DV