Connect to Internet Message when trying to use Help in Illustrator CC

I just started using Illustrator CC yesterday.  When I go to help it opens but when I try to use it, it says connect to internet to use.  The thing is I am connected to the internet.  Why is it it doing this? Do I need to mess with some setting or something?

Gertie,
I believe this is one for this specialized forum,
http://forums.adobe.com/community/download_install_setup
There are multiple similar threads with solutions; you may insert internet connection in Ask A Question to see them (open each in a new Tab to be able to return to the list).
If that brings no help, you may try Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

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