"Connect to your computer. Use Itunes to restore" Help!

Happy Holidays!
I am a first time Ipod user and I now have a 30GB that I am trying to figure out.
I was messing with it last night and it kept flashing "Do Not Disconnect" so I left it overnight to charge. It wasn't recognized in my Itunes at all (but was by my computer) which I figured because I haven't downloaded the latest version. In the morning, my computer had a message saying "Device was disconnected" and now I have a permanent message "Connect to your computer. Use Itunes to restore" and I am having a hard time resetting it.
Sorry if this is a stupid question! I have never used one before! Just trying to figure it all out.

welcome to discussions!
Have you tried the five r's? (http://www.apple.com/support/ipod/five_rs/)
Also, to get rid of the Do Not Disconnect you have to eject your iPod. See the articles below for information on how to eject your iPod.
http://docs.info.apple.com/article.html?artnum=61135
http://docs.info.apple.com/article.html?artnum=93492

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My ipod says "connect to your computer. use itunes to restore."

My ipod says "connect to your computer. use itunes to restore."
So I plug it into the computer and itunes says it needs to restore, so I click restore, everything seems to go fine, and it says the ipod needs to restart, it does, has a lil progress bar go across the ipod screen, then itunes detects the ipod again and says it needs to be restored again. This is an endless loop, anyone have any idea how to solve this problem?

Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore

It says...connect to your computer, use itunes to restore..but it wont work

1st off: i own an ipod video. Ok, so when I turn on my ipod, this white screen comes up and it says connect to your computer, use itunes to restore. And then when I restore my ipod on itunes...it just keeps making me restore it over and over again. I dont no wat to do and I'm getting really frustrated. i need someone to tell me wat to do cause I just do the same thing over and over again, and it doesnt work. Please help me!!!

Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore

"Connect to your computer, use iTunes to restore" loop! Please help!!

Everytime I try to turn on my iPod, it gives me the "Connect to your computer, use iTunes to restore" message so I use iTunes to restore but once it's "done" restoring, it tells me the iPod is still in Recovery Mode and needs to be restored. Someone told me to change the file to a Fat32 file but it's already a Fat32. Someone else suggested to change the drive letter but , unless I'm not doing it right, that's not working either. Any other suggestions?? Thanks!

Yes, it does need to recognize the iPod in order for you to do something like this.
Have you first tried working through these troubleshooting steps to get your iPod recognized in iTunes?
The Five R's
-Kylene

My 5th gen Ipod won't do anything but show the " Connect to your computer, use itunes to restore" screen. However my computer nor anyone else's will recognize my ipod. What can I do?

My ipod will not do anything but show a screen that asks to "connect ipod to computer, use itunes to restore" My computer however will not recognize my ipod at all so there is no way to restore my ipod. I am not skilled in computers but if anyone has a step by step that would be great.

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Connect to your computer.Use Itunes to restore!

Good Evening all,
I have the 30gig black video Ipod and I am having issues! All that its doing and nothing more is saying "Connect to your computer. Use Itunes to restore" Then it says the same thing in 3 other languages below. Hey that sound pretty simple but when I try and plug it in to my computer it says Do Not Disconnect in small writing. It was actually bigger earlier today. So I tried to run Ipod updater 2006-06-28 it just sits on the screen saying initializing... with absolutly no function. I tried the 5 r's to no avail. It seems I cant do a thing with it. Please help, someone!
30 gig Video Windows XP

Soory guys i just keep messing around and it finally started to work. Thanks.

TS2972 access your itunes on apple tv, turn on home sharing in itunes on your computer using "iTunes account"

I've had the apple tv 2 since the week it came out and haven't had much trouble with it until now. I haven't changed anything with my network settings. I have noticed the apple tv light seems to turn on at random times now when not being used. Now just about every time I try to access my iTunes library I get "To access your itunes on apple tv, turn on home sharing in itunes on your computer using (my account name)". My iTunes library is not listed. If I restart iTunes my computer with iTunes open will now be listed but when I select it it tries to connect them errors out. If I restart the computer then everything works fine. That is until next time I try to connect and I have to do it all over again. I don't want to have to restart my computer every time I use the apple tv. Any idea why this just started happening? Everything has worked until now. Bug in the latest iTunes maybe?
Thanks.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

Help getting"use itunes to restore" error message

I connected my ipod to my friends computer to copy a program i had on their to his computer and i then i take my ipod out and get the "connect to your computer use itunes to restore: error message. I know i can just restore it im not going to do that becasue it would be the third time doing so. I get a error with the ipod software but when the ipod updater program comes on the only option is restoring. So i am wondering is there a way to reupdate the software? if not is there any other solutions not involving reformatting the whole ipod.
Thanks in advance

hey kurtis,
seems like you and i were having the exact same problem. i took mine to an apple service centre today. the guy said if he can restore it in store it'll cost me $44- for a service fee if not he'll send away for a replacement iPod for free as it is under warranty.
got 10 mins down the road and recieved a SMS from the apple account saying it couldnt be restored and therefore had faulty hardware or the like and so i should be recieving the new one friday.
i recommend if you're still under warrenty (you can check by entering the seriel # on the back of your iPod somewhere on this site) that you follow my lead, even if they fix it in store $44 is better than $450.
cheers!
min

Totally erased, now: use itunes to restore your ipod... ??!

Ok well, I just connected my ipod as usual to add some music. When I return to my PC after 2 hours, my ipod seems to be completly empty . I tried to connect it again, and it recognized it, ok well, no problem I think just put all your 2000 songs on it all over again. After some weird errors, the screen stays frozen on o not disconnect.
I solved it using the 2 button press thing. And now it all of the sudden sais: COnnect the ipod to your computer, use itunes to restore.
As I connect it to my computer, nothing happens. I see it as mass device (not Ipod anymore), and Itunes doesnt recognize it.
Itried using the updater and try to restore, but no, updater freezes up everytime I try.
I've tried a lot of things now, and it doesnt respond at all.. does anyone has a clue??
thanks in advance!
Marit

Disconnect the ipod and keep it in "DIsk Mode" for now.
In Windows, Goto control panel>add and remove and uninstall iTunes AND quicktime (You will not loose any music or playlist).
Scan the system for malware with ewido http://www.ewido.com
Now disable antivirus AND any other security programs and goto apple.com to download/install iTUnes again.
Reboot the PC, Disable your antivirus/security programs, Open the ipod updater THEN connect the ipod in disk mode to the PC and try restoring it

Which store do you go to, to authorize your computer for itunes!?!?!?!? o.O

Hi... look i am having SO much trouble! I can't figure which store you go to to authorize your computer for itunes purchases! Help please!

As you appear to be in Canada, you would want to log on to the Canadian iTunes Store. Do you already have an iTunes Store account? If you have purchases, I'm guessing you do.
I'm not entirely sure what your actual problem is. Is there a particular error message you're getting? What, exactly, is happening. The more details you give, the better the answers you'll get.
Best of luck.

Made HDD, Battery and case upgrades to my ipod video 5th Gen and now I am told "Connect to your computer. Use iTunes to restore."

I have a 5th Gen iPod Video that I have had many years now. It has worked faithfully until about 2 weeks ago and the HDD totally died on me.
So I decided to upgrade from a 30 to 60 gb HDD, replaced the battery for the appropriate HDD and bought a new back shell for the unit. I made incremental installations as parts arrived. First the HDD itself and the next day the battery. Both went in with no problem and I have been running them in a jerry rigged case (basically the 30gb back case has been taped together to make sure it was going to work OK. I have been taking it to work with absolutely no issues, great response and great battery life. Synching is fabulous.
Here is the issue, I hope this makes sense...
Today I received my 60 GB silver back cover and moved all of my parts over. It seems to fit fine. Headphone jack is working fine. However, now the hold button is unresponsive (which is not a big loss to me but still just so you know). I can play music and I can sync. However, if I restart the unit, or I try synching a second time, I get screen saying "Connect to your computer. Use iTunes to restore." It does not matter if I snap it shut or leave the case loose, this happens.
I have this error until I open my case up again and do nothing else. At that time, the error goes away, and my ipod is fine again. Then, the screen comes back after restarting to a normal boot. But, if I sync or restart without doing anything else, we go through the motions again until I open the case back up.
I have disconnected the battery as well as the HDD, but still have the problem. I have also disconnected the cable coming from the hold button/earphone jack to the M/B,
Has anyone else ever experienced this issue or have any suggestions.

Shouldn't you contact the vendor or person who sold the back cover? At the very least, it has a Hold switch that doesn't work.
This web site has repair guides
http://www.ifixit.com/Device/iPod_Original
and they call it "Headphone Jack & Hold Switch"
http://www.ifixit.com/Guide/iPod+5th+Generation+%28Video%29+Headphone+Jack+%26+H old+Switch+Replacement/604
Under Relevant Parts, they seem to list separate parts for the thick and thin back cover.
On a side note, another way to fix your iPod is to use a compact flash card instead of a hard drive. This web page has details
http://www.instructables.com/id/Convert-your-5th-Gen-iPod-Video-to-use-Flash-Mem or/
Then, you can use your existing thin profile back cover that works. I replaced the hard drive in my 4th gen iPod with a CF card. Currently, it is only 8GB, but with lower prices these days, I may soon upgrade it with a 64GB CF card. But it works great with the 8GB card. The iPod is noticeably lighter. There is no hard drive spin-up delay. The battery lasts longer per charge. And it is no doubt more shock-resistant.

IPOD ERROR MESSAGE: Connect to your computer. Use Itunes to restore.

Whenever I turn my ipod on after its been off for a few hours the screen displays "Connect to your computer. Use Itunes to restore" and then goes blank. I turn the ipod back on again and it appears to work normally but the battery is showing close to zero even though it has been freshly charged!
I have restored the ipod several times as it suggests but this does not get rid of the error message. Is my ipod screwed? I'm surprised there are very few posts on this topic too...
I have a 30Gb ipod video running v1.2.1

I just found this support document which explains the issue exactly.
http://docs.info.apple.com/article.html?artnum=303915
Looks like a visit to Regent St is needed.
The reason why I am surprised about the lack of posts on this topic is that I can't believe my issue is so unique. Surely out of the millions of ipod users out there this exact same issue would have been reported more frequently.

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes

I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragals

You might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick

My iPod Classic says to Use iTunes to Restore but whenever I plug in my iPod into my computer, iTunes doesn't detect it and while it's plugged in and not connecting, it just says "Do not Disconnect" with a 'no' sign blinking. PLEASE HELP!!

I've already tried putting it into Disk Mode but nothing happens. Tried restarting computer and a new USB cord but still not working!
PLEASE HELP!

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

"Connect to your computer. Use Itunes to restore" Help!

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