Connected but can't connect to internet? puzzling

After hours on the phone with support, I was left with a laptop that said wireless network connected yet I couldn't connect to a website. I took back first router and I am trying another. Help please?
(Edited subject to keep threads from stretching. Thanks!)
Message Edited by JOHNDOE_06 on 12-06-2007 09:46 AM

picohat wrote:
If wireless network is connected correctly, then you can type following command on command prompt (cmd.exe) to check whether correct IP, netmask, gateway and DNS servers are configured or assigned to the laptop. If everything looks good, then you should be able to ping the router's LAN IP without problem.
ipconfig /all
Also ensure that there is Internet connection on router! You can check the Internet/WAN status on the router management website's status page.
If everything works well, but still fail to access website, then probably there is problem on your DNS servers to resolve the URL. You can then use the following free DNS servers from OpenDNS.com.
208.67.222.222
208.67.220.220
picoHat
Home Network, Wireless Network and Computer Networking Made Easy

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