Connected in a non compatible USB mode! Nokia 5310...

Aghhhhhhhhhhh.................. please can someone help me. I have been able to transfer music to my phone with no problems until yesterday. When I plugged in the USB cable to put a new album on my phone, I chose the usual printing and media option, and a sign comes up on my PC saying that my phone is connected in a non compatible USB mode and I cant transfer any music over. Thats not all, I spoke to one of the "TECH" guys at nokia and he told me to format my memory card on the phone, so i did this. Now I have NO music on my phone and it still says the same damn thing!!!!! When I plug my phone to the PC it opens it like a normal memory card! Has anyone any idea what the hells goin on? Do I need a new memory card, is my phone stuffed or has my PC just decided not to work with Nokia phones anymore?
Any help would be much apreciated.

The message about the incompatible mode is from PC Suite, and you should see it when you connect in mas storage or media transfer modes. As long as you are using Nokia Music Store application and it recognises the phone (ie: the phone name is shown next to the phone icon on the left of the screen) then you shoul be able to use the Nokia Music to transfer music in media transfer mode.
If you are not using Nokia Musioc, connect in Mass Storage mode and you can copy music between the PC and phone just as you copy between different folders in the PC. However, if your music is DRM-copyright protected you can't use this method and will need to use either Nokia Music or Windows Media Player in media transfer mode.
Because you've reformatted the card, it is completely blank, so when you start up various apps in the phone they will re-establish their correct file structures so after usage the behaviour of the phone will become more 'normal' as you know it. 

Similar Messages

  • Nokia 5310 connected in a non compatible USB mode

    Hi , I have tried to connect my nokia 5310 to my computer in printing & media apps mode for use with Nokia music site , but each time I keep getting "connected in a non compatible USB mode   " .
    When I connect to Nokia PC suite there is no problem.
    I have the latest PC suite installed .
    Can someone help , please !

    did you try the pc suite mode in order to use the nokia music? that might actually work for you or mass media either one of those might work better than 'print' mode 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • Connected in a non-compatible USB mode?

    Well, first of all, I guess I should "howdy from a newbie"
    I bought my Lumia 820 a few days back, and after having a few set-up quirks, things seem to be going quite well.
    I can only see one problem left, and that's as the title suggests, and was wondering if you guys would be able to help with that one.
    When I connect the phone up to the PC (running Windows XP SP3), and having Nokia Suite 3.6.36 running, it comes up telling me that the phone is 'connected in a non-compatible USB mode', preventing me from doing anything in Nokia Suite.
    Any clues as to what I would need to do to correct this please?

    maurizio69 wrote:
    a) skydrive giving problems during the app download, says that i have to update the device (bought yesterday...)
    b) can you please tell me how i can export my contacts in .csv form ?
    c) tried but says that is not able to transfer datas....
    a) there have been a few minor software updates since these phones were released - check here:
    http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
    Install the updates and try downloading the app again
    b) In Nokia Suite : File > Export contacts
    Full details of the variations of this procedure can be found here:
    http://discussions.nokia.com/t5/Pool-of-Knowledge/Windows-Phone-sync-and-transfer-options/td-p/13490...
    c) It may not work with older Symbian S60 handsets

  • N79 connected in a non compatible USB mode

    Hi everyone, as being mentioned in the title, i'm facing this tedious problem whereby everytime when I connect my N79 using "Mass Storage" mode, my computer will detect it as non compatible USB mode.. can i know how to fix this problem as the window of my memory card keeps shutting by itself after a few seconds when I'm inside the folder..
    With this, i cant even update or reinstall my phone software.. is my phone ok?
    Btw, i'm using the latest Nokia PC suite with proper connection cable =) 

    Hi there, thanks for replying
    Ermm..oh i see, now i got to know why it has to be like this.. I mean the non compatible mode thingy..
    BTW, yes.. it is the folder of my memory card keeps closing.. and i dont think it is something wrong with my computer and worse still, neither i wish is my phone's problem as it less just only 2 weeks old.. I cant even reinstall my phone software.. help helo

  • N85 connected in a non-compatible USB mode FRUSTRA...

    I just bought a N85 and am trying to use Nokia PC Suite and Software Updater however it tells me my phone is on file transfer mode and to switch it to PC Suite mode, which I assure every time it is on. I've tried just in case all the other modes but I always get the same error.
    Can anyone help?
    Solved!
    Go to Solution.

    Solved it.
    Thank you for your advice, it unfortunately didn't work however it's good to know that for the future.
    I ended up manually downloading the driver software for the cable from the nokia website http://europe.nokia.com/get-support-and-software/download-software/cable-drivers , started the instalation and removed (option to repair or remove) the previously installed driver. I disconnected the cable from the computer and reinstalled it. I think it may have corrupted because the first time I had the cable connected to the computer when I installed the driver. 
    Hope this solves some other peoples frustrations!

  • N71 only connects to PC in 'non-compatible USB mod...

    I want to backup the contents of my N71 but cannot connect properly. I did a backup a few months ago with Nokia PC Suite so it has worked.

    Connect to a hardwired  USB port  . That is one direct off the motherboard  . Usually the rear connectors .
     try reinstall PC Suite .
     Soft reset may help if above dont work .
         jje

  • Non-Compatible USB Connection For Nokia 6263

    I'm unable to connect my Nokia 6263 using the PC Suite Application, why?

    I alss have exactly the same problem. The error message says - "Nokia XpressMusic 5800 connected in a non compatible USB mode". So it does not connect with the computer. Yet its fine on my laptop and I'm able to connect succesfully. So why is it OK on the laptop but not on the Desktop? Both O/S are Win Vista Home Premium and are up to date with service packs etc/.

  • Nokia BBA DLL load connected in non-compatible usb...

    Dear Guys, 
    I tried to update my Nokia N95 software, I connected it via Nokia orginal USB cable, when the updating start it wrote 15 minutes remains, and after that my devices hang and this error raised on the tray
    "nokia BBA DLL load connected in non-compatible usb mode"
    the software updater shows me steps which are turn off my device and reconnect it and press ok.
    I did, but it this done many times 
    I have XP service P3 Prof.
    How I will install the update??
    Please Help me! it is urgent.
    Thanks in advance
    Mohammad Abu Hmead

    I'm new to this but i think the dll file is not working try downloading the BBA dll. file from dll.com or try searching in google for dll files when you find the website that gives you free dll file download that file to desktop and then add that to the folder in which all files are kept associated to connectivity.

  • Incompatible USB mode for PC-suite

    Hi all,
    I have a N76:
    V31.0.014
    I'm running PC suit 7.0.8.2, windows-XP Home
    Whatever I'm trying, PC-suite keeps telling me "connected in a non-compatible USB mode".
    Don't start suggesting to switch my mode on the phone, please.
    When I connect the phone it tells me "Select mode: PC Suite, Data transfer, Image print and Media player", and I'm selecting "PC Suite".
    I've tried this 100+ times, but it will still tell me I'm in file transfer mode.
    I've also tried to find solutions from other users, but "switch your phone to PC suite mode" does not help. It's in PC suite, and I can give you screenshots if needed. It just doesn't work....
    I'm getting a bit frustrated and started using profanities in my google searches to solve this...
    Anyone here who can help me?
    Cheers,
    Jos

    That's exactly the problem. The phone is in fact set to PC Suite mode. But the PC suite program still says "connected in incompatible mode".  None of the tricks I found in the forum helped so far.
    OVI suite says "phone is in file transfer mode". I have the German version. So in English it might say something else.
    Nothing works. It  seems the problem is with the phone?
    It is really difficult not to use four letter words in describing this problem!
    Vista home premium
    Nokia N79, software version 30.019
    PC suite version is 7.1.26.0

  • Nokia N70 connected in non compatible mode

    First here are some facts: Im Using Pc Suite v6.83 on Windows XPsp2. Im using USB cable to connect to my N70.
    Now here's the problem: The first time I used PC Suite after Installation, it worked fine. When I used it again the second time, it acted strangely. It didn't detect my phone correctly. It detected the N70 alright, but a baloon popped up from the PC suite Icon on the system tray saying "nokia n70 connected in non compatible mode". Then when I went to the Get Connected wizard, a warning popped up which says "Your phone is in file transfer mode and connot be used with PC suite. quit file transfer mode from the phone if you want to use PC suite". I wonder how could this be since I know that the N70 has no file transfer mode.
    Then after finally having my phone detected correctly after diconnecting then connecting the USb cable, my system detected the phone as a digital camera imaging device and as a mass storage device, showing up in windows explorer aside from showing up in the Nokia Phone browser. I Don't think this is a normal bahaviour.
    Then the third time I tried to use PC suite, it detected the phone as bing in in non compatible mode again. Yhis time disconnecting and reconnecting the USb cable didn't help.
    I found some strange things in the windows device manager too. I found out that under portable device, the N70 was there but disabled and labled as not properly working.
    Have you guys encounterd this prblem before? If you did maybe you can help me resolve it. Thanks in advance!

    08-Jul-2007 05:32 PM
    pmguanco wrote:
    First here are some facts: Im Using Pc Suite v6.83 on Windows XPsp2. Im using USB cable to connect to my N70.
    Now here's the problem: The first time I used PC Suite after Installation, it worked fine. When I used it again the second time, it acted strangely. It didn't detect my phone correctly. It detected the N70 alright, but a baloon popped up from the PC suite Icon on the system tray saying "nokia n70 connected in non compatible mode". Then when I went to the Get Connected wizard, a warning popped up which says "Your phone is in file transfer mode and connot be used with PC suite. quit file transfer mode from the phone if you want to use PC suite". I wonder how could this be since I know that the N70 has no file transfer mode.
    Then after finally having my phone detected correctly after diconnecting then connecting the USb cable, my system detected the phone as a digital camera imaging device and as a mass storage device, showing up in windows explorer aside from showing up in the Nokia Phone browser. I Don't think this is a normal bahaviour.
    Then the third time I tried to use PC suite, it detected the phone as bing in in non compatible mode again. Yhis time disconnecting and reconnecting the USb cable didn't help.
    I found some strange things in the windows device manager too. I found out that under portable device, the N70 was there but disabled and labled as not properly working.
    Have you guys encounterd this prblem before? If you did maybe you can help me resolve it. Thanks in advance!
    Message Edited by geronimo on 10-Jan-2008 07:59 AM

  • Nokia 6500 Slide Connected In Non-Compatible Mode

    Hi,I've cracked my screen and unable to access anything! I transferred my SIM (3 network) to another phone. Although the phone works all my contacts and messages have disappeared. I am quite positive they were saved to SIM. Anyway tried connecting using broken phone with SIM using USB and get message Connected in non-compatible mode and I still cannot access contacts or messages. I'm getting extremely frustrated can anyone help?
    Many thanks
    Solved!
    Go to Solution.

    You have a S40 phone, Another thing you can try is, when you are sure the keypad is unlocked, connect the phone and after a few second press the right selection key(the one you usually use to step back or disagree or cancel) which should be cancel. If your phone is anything like my 5200 that will send it straight to connect via PC suite. I think even pressing the red button will do this(Not sure about the red button though but the right selection I'm certain about)
    Show your appreciation. Hit that kudos button real hard

  • E61i- USB connected in non compatible mode.

    My E61i is not getting recognised by the PC. I get the error "USB connected in non compatible mode."

    Check under the connectivity menu then USB, that the mode is set to ask which connection you want when connected to a PC. If it is set to mass storage mode it will continue to connect in that mode until you either change it to PC Suite mode or if you set it to ask you always.
    Best to set it to always ask then you can select the mode you need at different times.
    When connecting o the PC select PC Suite mode   
    iPhone 5 32GB
    MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

  • 3110c USB connected in non-compatible mode

    when I connect tel. to PC via USB is in this mode. I cant transfers data or anything .
    http://img228.imageshack.us/my.php?image=nokia3110caf8.jpg
    Im usin actual version of Pc suite, PLS help me.

    13-Oct-200703:40 PM
    scoobyman wrote:
    Hi rudiy
    Go to Menu > Tools > USB > USB mode
    Has your phone got "white dot" against "Data transfer" if so select "PC Suite" instead and try again.
    In "Ask on connection" have you got "No" otherwise you would be prompted.Message Edited by scoobyman on 13-Oct-200702:41 PM
    According to the screenshot the user wants to use Windows Media Player for the transfers. I am not sure PC Suit mode is going to help with that.
    Knowledge should be your Advisor when you need help.
    1610»2110»8110»5110»3310»6210»7250i»6220»6230»6230i»6233
    Love me or hate me, its still an obsession. Love me or hate me, that is the question. If you love me then Thank you! If you hate me then ...

  • E71x Connected in non-compatible mode

    Brand new E71x
    Vista - 4GB RAM, 250GB HDD, 512MB Video
    Nokia PC Suite  7.1.26.0
    Connected cable to PC USB 2.0 port
    and other end to E71x
    In PC Suite main window see "Connected in non-compatible mode".   What now?

    OK I found the solution on the Asia forums.  It's a setting within the phone that dictates what the phone does on a USB cable connection.
    Menu>Settings>Config>Data Cable.
    Change from Media Transfer to PC Suite and all is well.

  • Nokia 6230 non-compatible mode?

    Please help! when i connect my phone to pc it says 'connected in non-compatible mode' change to 'phone UI' What does that mean????

    I have had Nokia phones for a while now, but transferring data between a Nokia phone via a computer and another Nokia phone is one of the most frustrating things there is in life!!
    I only wanted to transfer my contacts from a N95 phone on O2 to a 6700 classic on T-mobile, should not be that difficult right?!
    WRONG!!!
    I take the sim card out of my old phone (N95) and put into my new one (6700) and it asks for a Restriction code, which I don't have and neither does T-mobile or Nokia!
    I try connecting the N95 to my pc via usb on pc suite and data transfer and the computer recognises it but the Nokia pc suite does not, saying phone not connected and that it is in the incompatible mode ui!
    I even downloaded the latest updated software for the N95 which took a while, and still no joy!
    This is about the third time in 3 years this has happened that I can't transfer my contacts, but by using the windows software to open devices I did manage to transfer my contacts to the pc, but you can only then re-transfer them to the memory card where you can't then transfer them to the contacts file or sim card memory!
    And even then in the memory card you can't open the individual contacts because the file format is not supported, vcf!!!
    And yet amazing I managed to transfer my photos to the pc via lifeblog as easy as that!!!
    It is incredible in this day and age that it is so difficult to transfer data from 1 phone to another which are the same make and using the correct Nokia software, and yes the Nokia website does have cheesey photos with really useless step by steps, that only state the obvious and do not really tell you anything that you don't know already!!! 
    And while I am here I must say that the N95 is a poor phone, very slow to start up, very slow to use, battery only lasts about 8 hours, terrible camera which struggles to focus on 2 different objects less that about a foot apart, i.e. it cannot differentiate and would only focus on the front object (and I am a serious photographer). The back cover is to weak and broke very easily and has had to be held on with tape! The signal has been terrible up and down like a yo yo, and it was not all O2's fault I have to hold the phone in a certain way for a while to try and gain a signal which makes me look like some kind weirdo!! 
    I'm going to get T-mobile to transfer the contacts for me on their non pc bit of kit now, otherwise I will be sitting there all day entering in each contact individually!!
    Come on Nokia you really need to sort this very simple and yet very important issue out, please.......!!
    Right i've had my last rant for the year, have a happy new year everyone, and good luck. 

Maybe you are looking for

  • Trying to figure out what's using my RAM

    A couple of weeks ago I starting to notice that my memory was getting chewed up slowly until I'd hit around 20MB remaining. the only way that I could free up the space is through 3rd party memory utilities such as FreeMemory. It appears on further in

  • New to the iphone, I cannot connect with the bluetooth to other devices, any help?

    I have a new IPhone 4, I cannot connect with other bluetooth devices - any help??

  • Convert web page to pdf no longer works

    I have win7/ office 2010/ IE 8/ acrobat pro 9.0.  Previously on win xp/ office 2010/ acrobat standard/ IE 7 -  I used to be able to right mouse and from the drop down menu 'convert to pdf' while on a web page or Sharepoint page, and the links to docu

  • Idoc ORDERS05 with Custom Message Type

    We want to use a Z message type for idoc type ORDERS05 to be able to separate a particular group of partners from other partners using ORDERS/ORDERS05. The goal with our Z message type is to use the standard function IDOC_OUTPUT_ORDERS. The only prob

  • Error 1394 on Cisco Unity 5.1

    Can anyone help me with the below error message? This happens about 15 times a day or more on the Unity 5.1 system. By the way... I don't have an H:\ drive on the system that is referenced in this error - this was a canned install off of the DVD. I h