Connected ipod before installing software

I connected my ipod before installing software, now i get the folder icon and exclamation mark and then it turns off. Also the updater seems to freeze and say not valid for my ipod. How do i get it working, it;s new out of the box but won't work, pls help.
ipod video 60g   Windows XP  

First of all. A work of pure genius.
Second I'd say try the five R's which can be found here:
http://www.apple.com/support/ipod/
Also delete anything that has to do with ipod (besides itunes) from the computer. Start anew. Try even restoring your computer to the nearest restore date.
Then, open up your new ipod box, reach in and grab out the INSTRUCTION MANUAL. Now, the INSTRUCTION MANUAL is usually used prior to doing anything with a product. Even a quick run through will give you a basic idea of how to use your newly purchased expensive product. In this manual has instructions. Can you believe that?! They tell you EVERYTHING you need to do to have your ipod working correctly. WOW!
Enjoy!
p.s. If none of that works, then I'd say to go here: http://depot.info.apple.com/ipod/ because your ipod is probably defective and you should get a new one.

Similar Messages

  • I connected my ipod before installing softwear and now it wont work

    i connected my ipod before installing softwear and now it wont work...like abosolutely nothing...its frozen

    First of all, try resetting the iPod. It may take several attempts and is best done connected power.
    Then download the iPod Updater, install this to your computer, restart the computer, run the Updater, then connect your iPod when prompted (not before), then follow the set up procedure.

  • New 5th generation ipod wont install software and is now stuck in recovery mode

    I just received a 32 GB iPod touch 5th generation for Christmas today. I installed the newest version of itunes, backed up my former iPod to the computer and then plugged in the new one to add the software and restore it from the back up. After  the 3 hours of installing the software was almost done it said an unknown error ocurred. Now my new iPod is stuck in recovery mode and won't get past restoring the iPod. I have tried to go through it several times now. I really want to get this working, but I don't know what to do anymore.

    The problem is that it stops restoring. I go throught the recovery stage to restore it and not even a quarter of the way through it comes up with the message that an unknown error has occured. Every time i connect it to iTunes it tells me that it has detected an iPod in recovery mode.

  • Playing songs off iPOD without installed software.

    Ok so I am aware that if we set my iPod classic to manually manage and disk use mode, we can transfer it around with us and plug it into a computer with itunes we can listen to the music right off the ipod. I am wanting to be able to either install some kind of software on my own USB flash drive, or the ipod unit itself. To be able to play songs off the ipod through any computer without having itunes installed on it. I have came across some "Portable Itunes" software, however those just didn't work properly.
    Message was edited by: morbidxbean

    if you turn on the ability to show hidden folders in windows you should be able to navigate to the songs on the ipod and play them with windows media player or whatever. the only problem is that they will not be sorted as you would expect. the file names will have random names in random folders but I think windows media player will read the track information if you add it to your playlist.

  • Windows XP Pro - Sees the IPOD Cannot Install Software...

    OK, What's up... Plug newly purchased IPOD into Dell 8400 and it recognized it. Sees it as a storage device...
    Insert the Apple provided CD, Installshield fires up, gets as far as preparing for installation and then NOTHING... Installshield is still in task bar. If I end task I get an error 1628 failed initialization message. Ran through the troubleshooting, restart the PC, deleting contents of the temp directory. Same results. Downloaded the latest from the Apple website, same results..
    Got to looking some more and discovered a reference to Itunes. So I downloaded the itunes setup, SAME RESULT...
    Looks like I have an old version of Quicktime, hence my desire to update... (assumes it'll fix the ipodsetup issue) Norton security and anti-virus have been disabled...
    Crikey, what am I missing...

    hi Giraffe Girl!
    hmmmm. okay.
    it sounds like you've already found the links to the specific InstallShield advice on the 1628 in this document:
    Trouble installing iPod, iTunes, or QuickTime software in Windows
    but if that isn't working for you (and the additional general advice on installation problems isn't helping), sometimes the InstallShield Tips and Pointers can be helpful with a recalcitrant 1628:
    InstallShield Consumer Central Frequently Asked Questions: Tips and Pointers
    love, b

  • Checking Pre requisite before installing software

    Hi,
    I am new to Windows policy settings.
    The scenario is as follows:
    I need a valid user to be able to install a software# 2, only if he has software# 1 installed on the same machine.
    How can i achieve this restriction.
    Any suggestions are appreciated.
    Thanks.
    Ankur
    AV

    this isn't an app compatibility problem.
    Ask in a forum devoted to your current installation technology. If you use Visual Studio setup projects, visit
    the setup project forum.
    Visual C++ MVP

  • Problem connecting ipod with dvd

    Hi. I have an ipod nano. Before installing software version 1.2 I could connect it with my dvd via usb and manage it as a external disk, but after installing ipod software version 1.2 my dvd does not recognize ipod when I connect it via usb. I also have an ipod video with the same software and have the same problem. Anyone could help me?.
    Thanks.

    If you have a new enough iPod, they are now requiring an apple adapter that has the apple computer chip in it to work. I did a general search on the web and came up with better info than here.

  • Install software won't install...ipod doesn't connect

    Hi,
    I just bought a new ipod mini, i have a laptop, and connect w/usb cable. I followed the instructions, and did not connect the ipod until the software said to connect it to see if it needed to be updated, well, i plug it in, and the apple logo comes on, and that file folder question mark, and on the intall screen it doesn't recognize that the ipod is connected, I've tried all of the steps to reboot, delete software, restart, reinstall, but i can't get past that step, i bypass it, and install the rest of the software and itunes, and the same thing keeps happening when i connect the ipod. it will keep beeping, and will say "do not disconnect" and then the file folder comes on, and sometimes it turns off and on. i have no idea what else to do...someone please please help me. feel free to post here or email [email protected] thanks!

    Incidently, I too have tried switching from the USB 2.0 hubs in the front to the rear USB's and nothing is happening. I have followed the iPod for Windows software instructions to:
    "connect iPod to see if it needs formatting"
    when I connect the iPod shuffle the software notices that the "iPod is connected, please wait while the system recognizes the device" and I have even let the program run "waiting for iPod" for HOURS............ and nothing is happening!!

  • Ever since the new update, my Ipod won't sync. Starts to sync but then goes back to connected eject before disconnecting. Still won't transfer songs even after being restored. Restored fine. But now I've got nothing on it. Please god help!

    For awhile, since the newest update, I'd noticed when charging the ipod (classic) that it stopped going to the charging screen and would stay on the  Connected: Eject before disconnecting' screen. But, y'know, didn't matter to me, it still charged... until today when I tried to add music. Tried it many times, reset it... STILL wouldn't transfer songs... It would 'say' it was syncing, but then suddenly stop and stay on the same Connect: please eject before disconnecting' page. I did a couple of times get a message about scanning it but, after restoring that never popped up again...
    So, I do a system restore on it and ofcourse THAT works, but it STILL won't sync! So, now I've got an ipod with no music that won't sync and because it's all gone on there, I'm not sure how to back up my stuff (should I need to re-install iTunes... Though I doubt it'd work...)... So, yeah, I tried a different cable too, still no luck...
    There has GOT to be some way to fix this!
    Please somebody help me out! I so freaking appreciate it you have NO idea!

    I think the problem is that the iPod got set to Manually manage music and videos.  It needs to be set up for automatic syncing again.  Just unchecking that Manually manage music and videos setting does not do it.
    In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen.  In the sidebar (along left side of screen), there are two headings (Settings and On My Device).  Under Settings, click on Music.  To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
    Check the box at the top for Sync Music.  That turns ON automatic syncing for music.  Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod).  Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below.  Then click Apply.

  • Downloaded the latest software ios6 on my ipod. when i plug it into my computer itunes tells me ipod is in recovery mode you must restore this ipod before it can be used with itunes, how do i fix this?

    ok, so i finally found my ipod. I pick it up and it asks me if i would like to download the latest ios6 software so i did. Then moments later it died, ran out of battery. So i pluged it into my computer via apple usb cord. Then this is what itunes says "iTunes has detected an iPod in recovery mode.You must restore this iPod before it can be used with iTunes". All i want is to get my notes from the utilites section there so important to
    If i restore it will my notes still be there, i dont want to restore original settings or something like that .
    please help me what do i do?

    You have to restore the iPod, no ifs, ands, or buts...
    After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
    If you have a good backup you can restore that and you're good to go.
    If you don't have a good backup, then you end up with a "clean" iPod....

  • Hi everyone, I was wondering if someone can help me.  I recently got my first ever Ipod.  It's the new Ipod Nano 7th Generation.  I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.

    Hi everyone, I was wondering if someone can help me.  I recently got my first ever Ipod.  It's the new Ipod Nano 7th Generation.  I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.  I have tried uninstalling & re-installing Itunes but this didnt help. 
    Does anyone have any ideas? 
    Thanks for your help.

    I think the problem is that the iPod got set to Manually manage music and videos.  It needs to be set up for automatic syncing again.  Just unchecking that Manually manage music and videos setting does not do it.
    In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen.  In the sidebar (along left side of screen), there are two headings (Settings and On My Device).  Under Settings, click on Music.  To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
    Check the box at the top for Sync Music.  That turns ON automatic syncing for music.  Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod).  Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below.  Then click Apply.

  • HT4623 I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with

    I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with ITunes." I just updated it and now I have to restore it??! I don't wanna lose all my things on my ipod just for a stupid update! Please someone help!

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Note:
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download

  • When connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?"

    when connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?" Any suggestions please

    Hi Michael
    These are the answers
     to your questions
    What is the OS version, Windows Server 2008?   
    Microsoft Windows [Version 6.0.6001]  
    SP1
     On which disk you choose to install it, the C: drive? 
    I have Raid 5
    What
    is the output of the Checkdsk?   It find Nothing
    Could
    you please upload us a screen shot?  I have no 
    Screen shot
    Is
    the C: drive is a external drive?  NO
    Besides,
    have you manually assigned the drive letter? 
    NO
    Thanks

  • How to convert an ipod with Windows software installed to Mac operation

    I have a 20MB ipod which has windows software on it. It is very hard to load songs onto as I can only see the ICON on the desktop and not in itunes and this way they don't seem to properly mount! I have a 12" ibook that I connect it to. I can't seem to follow how one is supposed to wipe the Windows OS (or whatever) off the ipod and install the Mac one ?!?!? Am I trying to do the impossible? A step-by-step answer would be soooooo appreciated.
    12" ibook   Mac OS X (10.4.2)  

    Information on the iPod not appearing in iTunes is available in this article. To reformat the iPod for Mac, open a new Finder window and click the Applications icon in the sidebar; from here, open Utilities and then iPod Software Updater. Locate the most recent version of the iPod updater inside, open it, and click the Restore button with the iPod connected. Doing this will change the iPod into the Mac format and erase everything currently on it.
    (10717)

  • IPOD froze now says "Connected Eject before disconnecting"

    Error connection came up-now ipod is locked saying Connected Eject before disconnecting. Computer does not recognize ipod. How can I unlock the ipod or get my computer to recognize it?

    Im also having this problem, it used to work fine, then one day just came up with this CONNECTED EJECT BEFORE DISCONNECTING message when USB plugged in and Itunes does not recognise the IPOD so I cant disconnect it.
    I have tried re-setting it (several times).
    Have tried downloading latest software
    Have tried letting battery run totally flat
    Tried re-booting computer
    Tried going into MY COMPUTER and ejecting from my devices but its frozen out
    Any help much appreciated as its new but totally useless now

Maybe you are looking for