Connected to Airport Extreme but no Internet access

Weird deal.
Have an airport extreme coupled with an airport express for an extender.
Multiple devices - iMacs, macbook pros, iPhones etc.
Opened up a dell xps laptop and downloaded some files... Working fine.
Next thing, dell laptop is connected (or shows it is) to the airport extreme base station. However, it is showing no Internet access. On my iPhone or iMac, access is just fine. Pull up airport software and it shows the dell laptop connected too.
Idea on why dell cannot get through?
Maybe I should be on dell communities asking but thought I'd ask here first.

I was able to get the printer and my MacBook to resume communicating by reinstalling printer software and using the IP address for the printer during setup instead of using the printer name as before.  I also can adjust the settings on my Airport utility app by clicking on configure other and entering the IP address for the base station and password.  It still does not recognize the base station initially as it did before, but this is only an issue on my MacBook.  If anyone knows how to get things to automatically recognize each other again I would be grateful to know how to fix this.

Similar Messages

  • Connected to Airport Extreme but not internet

    Yesterday after returning from work, all of a sudden I couldn't get any internet access through my airport extreme. I could connect to it and play music through "airtunes".
    I looked at the settings of the airport BS and everything looked the way it should. After doing some trial and error I found out that I can get internet access through the airport BS when disabling "Distribute IP addresses".
    However with Distribute IP addresses unchecked, I can't get iTunes to connect to the airport allowing me to play music wirelessly through my stereo.
    Anyway, here's my setup:
    Airport:
    Wireless mode: Create a wireless Network (Home Router)
    Wireless security: WPA2 personal
    Channel: Automatic
    Create a closed network (checked)
    Mode: 802.11g Only
    Internet:
    Configure: Using DHCP
    Network:
    Distribute IP addresses (checked)
    Share a single IP address (using DHCP and NAT) checked
    USE 10.0.1.1 addressing
    With that setup I can play music through airtunes but not get any internet connection.
    Distribute IP addresses unchecked, I can get internet access but not play music through airtunes.
    Anybody has an idea what could be wrong?

    Yes. Disable that. Using that may make you feel good but the MAC addresses are easily discovered and cloned. Instead use WPA with a non-dictionary password.

  • Mac mini will connect to AirPort Extreme, but not internet

    I just picked up an AirPort Extreme and hooked it up. My Mac mini connects to the base station with no problem, but will not connect to the Internet. Wen using the airport utility it is an amber light next to Internet.
    I am able to get my iPhone and iPad to connect correctly. They both show that they are connected to the base station and the Internet. No sure what I need to do on my Mac to get it working properly.
    I'm running 10.8.2 on my Mac. APX is 5th gen.

    have you configured your Airport extreme to provide addresses via DHCP?
    If your WiFi settings are:
    IPv4 Address: 10.0.1.4
    Subnet Mask: 255.255.255.0
    Router: 10.0.1.1
    DNS Server: 10.0.1.1
    and WiFi is working with no problems
    then having the same settings, just different IP address' last digit should work for Ethernet...
    Have you connected the Ethernet cable to the computer as well as the Airport Extreme ?
    Alternatively, you may change DNS server address to 8.8.8.8

  • Connects to Airport extreme but not to internet

    Whenever I close my laptop and reopen, I lose internet connection thru the airport extreme and I won't get it back. It seems that I will have connection to the Airport Extreme, but not the internet.
    Sometimes what fixes it is turning the airport off and then on again (sometimes multiple times). Usually restarting the computer fixes it (but not always).
    What happens is this (viewing Sysprefs/network/airport/network status and "internet connect"): the internet connect will report connecting...then will announce "connected", but show no "time elapsed" at the same time the Net status will read "airport is connected to ..network...with it's own IP address and may or may not be connected to the internet" And I won't be.
    Then, when it starts working again (after the abovementioned turning off/on) it will start counting time elapsed, then in Net Status it will say "airport connected to ..network. you are connected to the internet via airport."
    Also, whenever I use "internet connect" to turn the airport off, when I turn it back on again I will not have internet access, just the messages I list above. The "strenth meter" will say my signal is good (which it should be) and it says I am connected but doesn't show "elapsed time" nor will I have actual internet access.
    Again, restarting the computer will usually work (less often, logging out then back in).
    Another strange symptom-- When I hit the "disconnect" button under the airport section of "internet connect" it disconnects, then reconnects immediately. When I hit the disconnect button w/ in the Sysprefs/network/airport...etc, it does nothing but bring to the front window the "internet connect" window. So the only way to "disconnect" is to turn off the airport (which results in the above problem).
    Side note--I am in the habit of turning off the airport (not the base, but from the computer) when I don't plan on using it for security-- am I being excessively paranoid? I do have my firewall in operation. Should I just leave it (being the airport) on all the time (in your humble opinion?
    Sorry if this makes no sense or rambles, it is now 5:30 am and She Who Must Be Obeyed will be getting up in about an hour wanting to know if I fixed the computer yet. I'm tired.
    Thank you in advance.
    17" powerbook 1.5 PPc G4   Mac OS X (10.3.9)  
    17" powerbook 1.5 PPc G4   Mac OS X (10.3.9)  

    Try the following:
    Delete Preferred Network(s)
    - System Preferences > Network > AirPort > Configure
    - In the "By default, join:" pull-down menu, select "Preferred networks"
    - Delete the network(s) you regularly use from the list
    Delete AirPort Keychain Entries
    - Launch the "Keychain Access" application located in Applications/Utilties.
    - Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
    - Restart, or log out then back in.
    Add Preferred Network(s)
    - System Preferences > Network > AirPort > Configure
    - In the "By default, join:" pull-down menu, select "Preferred networks"
    - Add the preferred network(s) using the "+" button.
    - Restart or log out then back in.

  • Trying to connect airport extreme to comcast provided ubee modem. Light on airport green, but no internet access.

    Attempting to connect ubee d3.0 comcast modem to airport extreme base station.
    Light on airport will go green, but I cannot connect to the internet.
    I'm sure it has something to do with DHCP/NAT - as the airport extreme is getting an IP address, but then assiging a 10.x.x.x IP to my computer
    but attempts at putting it in bridge mode just causes the light to go yellow and give warning of "No DNS Server" and "No internet connection"
    I am able to connect to the internet when I connected directly to the modem.
    I'm running OS 10.8.5
    previously had DSL modem and connected after a few easy tweaks of the NAT settings before. am unsure what the issue is on this on... have used up my rather limited tech knowledge.
    any thoughts?
    Thank you!

    Attempting to connect ubee d3.0 comcast modem to airport extreme base station.
    Light on airport will go green, but I cannot connect to the internet.
    Ubee provides both cable modems and gateway devices. What is the model number of yours?
    I'm sure it has something to do with DHCP/NAT - as the airport extreme is getting an IP address, but then assiging a 10.x.x.x IP to my computer
    By default, the AirPort Extreme would performing as a router with both NAT & DHCP enabled. Also, it would act as a DHCP server for the local network and provide out Private IP addresses in the range of 10.0.1.2 - 10.1.1.200. The WAN-side IP address of the Extreme should be a Public one and provided to you by your ISP via the Ubee modem. Did you perform a "factory default" reset on the Extreme before attempting to connect it to the modem?

  • Fully Connected to AirPort Extreme, But With No Internet (PLEASE HELP!)

    I have spent my Labor Day trying to figure out what is wrong with my wireless connection to no avail. I am entirely frustrated and would appreciate any helpful advice that can be offered.
    Here's the deal:
    Yesterday afternoon, the two computers on my wireless network (an iMac PowerPC G4 and a Dell Inspiron E1705 laptop) lost connection to the Internet. We had lost power earlier in the day, but didn't have any issues immediately after it was restored. A few hours later, it just stopped.
    Today, I started troubleshooting to figure out how to fix it. The Dell had no trouble finding the network and connecting, but it was only connecting "locally." Same with mine. We've also got a Nintendo Wii connected wirelessly, but it was also not working. Lastly, we have an HP Photosmart C4280 printer plugged into the AirPort's USB. Despite not being able to get on the Internet or restore Wi-Fi to the Wii, we are still able to print without issue (from both computers).
    At one point, I got Internet back on my iMac, but I kept messing around with the network settings in the hopes of getting everything back to normal and lost it again. I've been mainly playing around three different settings: the AirPort Admin Utility (changing Channels in the AirPort tab, checking boxes in the Network tab, etc.), the AirPort Setup Assistant (messing around with the Wireless Security), and the Network Control Panel (clicking things I don't understand in the TCP/IP tab, etc.).
    At first, I thought the issue was with my security settings, so I tried setting up the AirPort without a password, and still could not connect with the iMac, Dell, or Wii. In a last-ditch effort, I went out and bought a Linksys Simultaneous Dual-N Band Wireless Router, which restored the Internet to the iMac, Dell, and Wii. Problem is, I love the AirPort (and do not want to sacrifice wirelessly printing through its USB).
    I am completely frustrated! If anyone has any suggestions whatsoever, please help me out. It would be greatly appreciated!!
    Have a great night!
    TK

    Ok, I'm going to assume that you are using the newer AirPort Utility and not the older AirPort Admin Utility that originally came on the CD with your AEBS.
    If this is correct, the following would be the basic settings:
    Either connect to the AEBS's wireless network or temporarily connect your computer directly (using an Ethernet cable) to the LAN port of the AEBS, and then, using the AirPort Utility in Manual Setup, check these settings:
    AirPort - Base Station tab
    o Base Station Name: <whatever you wish or use the default>
    o Base Station Password: <enter the desired administrator's password, the default is "public">
    o Verify Password: <re-enter the desired password>
    o Set time automatically: (optional)
    o Allow configuration over Ethernet WAN port: (optional)
    AirPort - Base Station - Base Station Options
    o Contact: (optional)
    o Location: (optional)
    AirPort - Wireless tab
    o Wireless Mode: Create a wireless network
    o AirPort Network Name: <whatever you wish or use the default>
    o Radio Mode: 802.11b/g compatible
    o Channel: Automatic
    o Wireless Security: None
    AirPort - Wireless - Wireless Options
    o Multicast Rate: 2 Mbps
    o Transmit Power: 100%
    o Create a closed network (unchecked)
    o Use Interference Robustness: Not enabled
    Internet - Internet Connection tab
    o Connect Using: Ethernet
    o Configure: Using DHCP
    o DNS Server(s): (optional)
    o Domain Name: (optional)
    o DHCP Client ID: (optional)
    o Ethernet WAN Port: Automatic (Default)
    o Connection Sharing: Share a public IP address
    Internet - DHCP tab
    o DHCP Range: <leave default or enter desired range>
    o DHCP Beginning Address: <leave default or enter desired beginning address>
    o DHCP Ending Address: <leave default or enter desired ending address>
    o DHCP Lease: <leave default or enter desired lease duration>
    o DHCP Message: (optional)
    o LDAP Server: (optional)
    Internet - NAT tab
    o Enable default host at: (unchecked)
    o Enable NAT Port Mapping Protocol: (unchecked)
    Once you verified that you can get Internet access for all of your computers, you should secure your wireless network. To do so, I suggest that you make these changes:
    AirPort - Wireless tab
    o Wireless Security: WPA/WPA2 Personal or WPA2 Personal
    o Wireless Password: <enter desired wireless encryption password>
    o Verify Password: <re-enter desired wireless encryption password>

  • IPhone 6 Plus connects to Airport Extreme but not the internet

    Light on my Airport Extreme is green and the Airport Utility on the iPhone 6 Plus shows that it's connected to the Airport, but not the internet.  What the strange this is, I am still getting email and message notifications but just can't view them.
    However the internet connection on both my iPad Air and Macbook Pro are working perfectly fine, and they are both connected to the same Airport Extreme. 
    The firmware on Airport is updated, I have tried to reset network settings and restarting the iPhone with no luck.  Any suggestions on what to do?

    Give me a screenshot of the working network IP setup on the MBP.
    It should look like this. I need to see the IP address and you can also copy and paste for me the dns address.
    The same thing from the iphone IP address and DNS will then help me figure out what is wrong.
    If they both have an IP like 10.0.1.xx then the DNS or gateway (what apple calls router) has setup wrongly .. try setting manually with the same values exactly as the MBP.
    If however the IP is something public like 200.100.2.100 and the other ipad is similar the Airport is setup wrongly in bridge and you have exhausted the available IP addresses so redo the setup of the Extreme so it is in router mode.

  • Can connect to wireless network but no internet access

    I have a PC that runs on Windows Vista and a wireless network using Airport Extreme. My PC can connect to the wireless network but I cannot access the internet. Windows Network Diagnostics states that 'A problem with your network router or broadband modem might be preventing an internet connection'. There should be no problem with my modem as I can access internet using my powerbook. When I run airport utility on my PC, there is an error message that states that 'An error occurred while trying to access the Apple wireless device. Make sure your network connection is valid and try again', 'error -6753'.

    I am glad you brought this up. I am having the same difficulty. I run an iMac OS X 10.5.6 with an intel processor and a parallel system to get me on the Windows side. When I try to access the internet using my Airport extreme I cannot access any sites and the internet explorer page pops up with "The page cannot be displayed and sends me to try the diagnose connection problems on the toolbar method. However I can see my base station and all looks fine with the information there. I can also access the internet from my mac side of the computer. It would be nice to use the Windows side to gain access to the net because I have programs for the windows side that need updating. Anyone out there have any suggestions?

  • How do I connect my Airport Extreme to the Internet, It will not connect

    I just got roadrunner internet and switched from dsl. I've been using the modem that came with dsl, but now I'm trying to use the Airport Extreme. My Imac does have the airport card, and I am able to get it to work with the airtunes to work with my stereo speakers, but I can't get a wireless internet connection. I've tried going through the set-up and I still can't get the internet connection to work. Can someone help me set it up?

    I'm a little cofused. Do you have an express or an extreme? Or both? In the case of either the solo exrpress or the extreme, they need something to access the internet with. It would need a source, most likely to be ethernet connected to the modem. Unless you have a modem that also acts as a wireless router or some such concoction. You would then have a wireless router to give your iMac a wireless signal.

  • Sony Ericsson w705 connects to Airport Extreme but can't get data

    My Sony Ericsson w705 has wifi, it connects to my Airport Extreme (802.11g 2004 model) network but cannot receive data to surf the net. I have managed to connect the handset to another wifi network so my settings must be the issue. I have been told that once connected I should be able to see a DNS address in my network settings.
    I connect to my network wirelessly with my macbook without any issues.
    When I connect to my network with the Sony Ericsson w705 there is no DNS address in the connection settings. Any ideas how I can fix this.
    Thanks in advance
    pd

    Thanks for the tips, Bob & Bill. We've done a complete shutdown/restart cycle of modem, AirPort Extreme (sorry for the confusion on that!), and computer (turning back on in order from the wall on out), but we hadn't tried leaving the modem off for longer than a couple minutes, so I'll try that. Although it seems strange to me that it would talk to the computer but not to the base station. I've never seen that happen.
    Bob, his connection is satellite, so the modem is whatever goes with that. I don't know how different it is from a DSL modem or a cable modem. (He lives out in the sticks, and that's his only option other than dial-up.)
    Will post results ASAP.

  • MBP and Dell Laptop connect to Airport Extreme BUT.......

    When I go to Macpro tower with it's built in wireless airpot card and try to set up the airport settings and using the WAP personal 2 just like how my MBP is set up with the same password(and yes it does see the network I set up). It says the password is incorrect and wont allow me to connect.....
    First I thought maybe weak signal strength but it's literally 18 feet from the APE to the MP....any clues?

    Connection came back to both the iMac and the MacBook Pro without any further intervention.
    Anyone have ideas on why this would happen to both computers at the same time, but not to other devices?

  • Green light on Airport Extreme but will not connect to internet

    I have tried restarting computer and Airport Extreme but it will not connect to internet.  Unit has been working great up until now.  I have made no changes in system.
    This Airport/time machine is 2009 version.

    The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
    It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
    Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
    Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
    Leave everything powered off for at least 30 minutes.  Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
    After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
    Power up the AirPort Extreme next, and let it run a few minutes
    Then power up other devices one at a time about a minute apart
    When the entire network is back up, check the network.
    It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
    To do that, power off the AirPort Exterme for a few minutes
    Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
    Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
    Power off the AirPort now, and start it back up in the proper sequence
    If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

  • My mac book air connects to my network and gets internet access but time machine cannot find my airport base station to set up time machine

    My mac book air connects to my network and gets internet access but airport utility  cannot find my airport base station to set up time machine

    airport utility  cannot find my airport base station to set up time machine
    Normally, AirPort Utility is not used or needed to set up Time Machine backups......unless a default setting on the Time Capsule to Enable File Sharing has been changed.
    On the other hand, if you open AirPort Utility, a picture of the Time Capsule should be displayed. Are you saying here that the Time Capsule does not appear when you open AirPort Utility?

  • I can connect to internet with my MBP through Airport Extreme, but my iOS devices can't. Please help.

    I can connect to internet with my MBP through Airport Extreme, but my iOS devices can't. Please help.

    GerleMan, Welcome to the discussion area!
    There are two probably causes:
    Your ISP is blocking the port used by Entourage to send mail and the ISP used by the other wireless networks is not.
    OR
    Your ISP doesn't like OS X's default MTU seting of 1500. If this were the case it should also affect any large file transfers you try to make from your Mac to the Internet.

  • Airport Extreme slowing down internet connection to a crawl

    Hi,
    Can anyone explain this one?
    Just this afternoon my internet connection slowed to a crawl. Pages would stall loading and I couldn't even collect emails. There was a connection there. A Google search might take a minute or so but anything else would barely flinch.
    So I did a few restarts and complete power downs of all my peripherals, computers and network devices but no joy. I called my broadband provider who did a remote test of my cable modem and confirmed it was responding well.
    So I removed the Airport Extreme from the network and connected directly to the modem. All was fine, in fact that is how I am working now. But when connecting the Airport Extreme back in I have this extremely slow connection. I have looked at both the Network preferences and Airport Setup Utility. Both claim the connection is good.
    I also have an old G4 in another room. It was switched off during all the goings on this afternoon but I powered it up to see if the same problem persisted. Sure enough it does, as it is also connected via the AE. However, the local connection between computers is just fine.
    So how do I resolve this? Why would the AE cause such an internet slowdown?
    Thanks,
    Colin

    I've had similar symptoms on my network. Here are network details:
    Comcast is the ISP
    I have an Extreme and an Express set up as a single wireless network.
    Extreme is plugged in to the cable modem. Express is an extension of the Extreme.
    Devices that are regularly "on network": Mac Mini (G4), MacBook, Mac Pro, 2 TiVO Series 2.
    All Macs are running 10.4.10.
    Symptom: Over the course of 3-6 weeks, wireless access slows to a crawl for the Intel-based MacBook and MacPro, but not the PowerPC Mini. All web sites, email traffic, etc., for the Intel Macs becomes painful: CNN's home page loads in minutes, not seconds, for example. Unplugging and replugging the Express doesn't do anything. Powering off and on the Extreme resolves the issue. For now. There are no pending firmware updates for the Express or Extreme that I'm aware of.

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