Connected to an FTTC enabled cabinet but unable to...

My serving cabinet has recently been upgraded and is now FTTC enabled but I am still unable to recieve infinity even though a different property served by the same cabinet is.
I called BT to ask if they could clarify if this was because I am too far away from the cabinet but the person I spoke to said to that my phone number is showing as no fibre available which means the cabinet I'm connected to can't have been upgraded. They couldn't explain why a different phone number connected to the same cabinet was able to receive fibre and said that distance from the cabinet is irrelevant; the test on my number would still come back as positive even if my cabinet was 100 miles away.
Now I'm fairly confident that is untrue but they weren't having any of it.
I was wondering if there is a way to confirm for sure that I'm too far away from the cabinet and will therefore never be able to get fibre?
Thanks in advance.
Steff

So this is the reult for my line. Shows I am connected to cabinet 1 (on the BATHEASTON exchange):
and this is the result on a different line connected to the same cabinet on the BATHEASTON exchange:
I am fully assuming that the reason behind it is that I am too far away from the cabinet but just want a definite answer and any possible alternative or hope for the future! I've contacted Openreach on the form posted above, just waiting for a reply.

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