Connected to Exchange but mail, contacts, or calendar won't sync

The iphone says i'm connected to the exchange server. My IT guy says he sees the traffic coming across the firewall. He had all port opened just in case, but my mail won't send or receive and calendar contacts won't sync.

You can verify the server setup independent of the iPhone:
Try an ActiveSync OMA connection using a notebook or desktop - https://www.domain.com/OMA (where www.domain.com is path to Exchange server). The "s" is needed as a SSL connection is required.
You should receive a user login prompt (for username and password) followed by a list of Inbox messages. If you don't, there is a problem with server configuration (either path, ActiveSync, SSL certificate, or ActiveDirectory user permission).

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