Connected to iTunes store, but can't download previously purchased items?
When I set up a new computer last week, the Home Sharing process left a lot of holes in the iTunes library on my new computer. I went to the iTunes Store to download previous purchases in an effort to to fill some of the gaps. Initially, I was successful -- though the iTunes store would only download a couple of hundred files at a time. However, I can no longer make the "download previous purchases" function work, even though I still have around 350 files that it recognizes as available for download. When I click the "download all" option and enter my password, I consistently get a message like, "This item is currently unavailable. Try again later." This has been going on for more than a week. What can I do to make this work?
As a separate matter, iTunes only seems to recognize about 1100 of my previous purchases, though the real number is probably closer to 3500-4000. That is not critical, since I had MP3 backups for almost all of my ITunes purchases on an external hard drive. However, the process of reconstructing my library probably would have been easier if I could have restored more directly from iTunes. If anyone has encountered this kind of problem and figured out how to solve it, I'd be interested in case I ever have to go through the process again.
I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.
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I can't download previously purchased items from itunes to my ipad
I just got a new ipad, and followed the directions to download previously purchased music and video to the ipad. I go into Itunes, select purchased, choose what I want. The ipad then tells me that it is downloading, but once it finishes, the music and video do not appear in the music/video section of the device. The 'usage' also tells me that I don't have any music or video.
Has this happened to anyone else?I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway. -
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Hey bobiannacone,
Thanks for the question. I understand that you are experiencing connectivity issues with iTunes. The following resource outlines information if you are unable to connect to the Gracenote Service:
iTunes for Windows: Connection issues when using Internet filters, accelerators, or firewalls
http://support.apple.com/kb/TS1379
Thanks,
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I am receiving this error message every time that I log in to my iTunes account.
There 11 listed items (that I do not recognize) each followed by error 8268
Here is the screen shot
Any ideas?
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Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
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If necessary
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42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
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If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
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If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
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http://support.apple.com/kb/TS4123?viewlocale=en_US -
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Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim -
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Click here and request assistance.
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