Connected to network but can't connect to internet

I'm connected to the network but I can't connect to the internet. The network is working fine since my Xbox live is working with no issues. Any ideas?

I recomend turning off the router and the modem that you have and then turning them back on.
If that doesn't work,
Open system preferences > Network
Go down to the bottom of the window and click Assist me
A drop down window will come up and you want to click Diagnostics
It will take you through the steps

Similar Messages

Computer is connected to network but can't connect to internet (Safari and Chrome), e-mail, App Store, ect.

My Macbook is connected to Wi-fi (four bars) but can't connect to the internet or any other services that requires internet. Other devices in my house have easily connected to the internet but every time I open Chrome it says: "This webpage is not available". What do I do?

Restart your internet modem and router and your Mac then try Safari etc.
If that doesn't help, try this DNS server ..
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Try a browser.
if that doesn't help, check the firewall. System Preferences > Security & Privacy > Firewall > Firewall Options

Connected to network but can't connect to internet using wireless

Hi, I just installed a Linksys WRT 45G and can connect my pc and my laptop to it and use the internet fine when I use ethernet cable, but if I try to use my laptop wirelessly I can't connect to the internet. It says that I am connected to my network and that strength signal is excellent but no internet connection. I have that bluetooth button on the front of the laptop turned on. The laptop is a Toshiba Satellite with Centrino. I was told that I don't need to buy a wireless card as the Centrino already does this. Thanks in advance for your help.

I think you can try to update the firmware of the router, to check if that stops connection dropping. To update the firmware of router try this: 1. Go to www.linksys.com/download and select correct model number and version number. Download the firmware and save it on your computer. 2. Check the file it sould be firmware image file like .bin etc. If it is a compressed zip file extract it to get firmware image file. 3. Open setup page of router by typing http://192.168.1.1 in browser’s address bar, and typing password as "admin" and no user name. 4. Go to administartion tab there 5. Go to fimware update sub-tab there 6. Browse for the firmware image file and click update 7. when update completes turn off modem & router. 8. After 2 minutes turn on modem and after 2 more minutes turn on router. To get network key, connect your computer to one of the four ports on router using ethernet cable. 1. Open setup page of router by typing http://192.168.1.1 in browser’s address bar, and typing password as "admin" and no user name. Use your password if you have changed it earlier 2. Go to wireless tab. 3. Go to wireless security sub-tab 4. If security mode is wpa or wpa2 note down passphrase/shared key, if security mode is WEP note down wep key number 1. This will be your network key Well you need to input all the wireless settings of your wireless network on Wii. To get these settings: 1. Open setup page of router by typing http://192.168.1.1 in browser’s address bar, and typing password as "admin" and no user name. 2. Goto wireless tab. Here you will get the wireless network name/SSID. Here make sure wireless SSID broadcast is enabled. 3. Now goto wireless security sub-tab and here you will get the security mode and the security key. If security type is WPA note passphrase/shared key, and if its WEP note down wep encryption level and key 1 from listed 4 keys

I can connect to network, but can't connect to internet with aebs

so i got a new Airport Extreme Base Station, hoping to replace my old og airport. i can connect to the new AEBS network easily, but i can't connect to the internet. with the old airport, i can connect to the internet no problem, hence i can write this post. "internet connect" tells me:
+old, space ship looking airport:+
connected to "myNetwork"
connected to the internet via ethernet
+new and improved AEBS:+
Connected to "myNetwork"
but that's it. any ideas would be greatly appreciated. oh also, it seems to be running pretty hot. is that normal? thanks!

Hello mookyee. Welcome to the Apple Discussions!
It's always a good idea to power recycle all of your network components when changing configurations ...
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, 802.11n AirPort Extreme Base Station (AEBSn), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBSn, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

Just got a new Airport Express to replace an old ond that dropped off a lot. Works great with various Apple and Androids but Win 8 computer sees the network but can't connect.

Just got a new Airport Express to replace an old one that dropped off all the time. The new one works with various Apple and Android devices but will not connect to Wen 8 computer. The computer sees the network but can't connect.

Hello lucky3480;
I don't know what else to do. I'm thinking of possibly returning the unit and purchasing a wireless internet card to install in the tower. Any help you can provide would be great. Even suggesting a good wireless card at this point
Well it looks like you're not having any luck at all with this AX set up but please don't give on it just yet, it's a good choice for extending your Network. Your on the right path, just going backwards and in the wrong direction. You'll learn a lot about stuff this way but may lead to other issues.
Before I continue, let me know if you have returned the AX or still need help. Here's a link to Apple's PDF about [Designing AirPort Networks|http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf] Click on it to open in Safari but then save it to your desktop. Now open it from your desktop and start reading Chapter 3, page 42.
Later...
Buzz

Can connect to my house network, but can't connect to the Internet (other computers can)

Hello,
I'm experiencing a strange problem. Since I started my Mac Pro (cold start) some hours ago, I've lost the hability to connect to the Internet (Safari and Mail say I'm not connected). However, I can connect to 192.168.2.1 (my router) and see its webpage (it says it's connected to the Internet). If I use another computer on the same network, it can also connect to the Internet.
Weirder, if I go back to my Mac Pro with "no internet" and launch Parallels Desktop, then I can use WinXP to browse the Internet; I'm writing this post on my WinXP virtual machine.
This leads me to think there's a problem with how my Mac OS handles the networking. I have checked the Console, but the only related string I found is this:
16.04.13 22:03:25
kernel
SIOCPROTOATTACH_IN6: en2 error=17
As expected, Google doesn't reveal anything about that (and I'm connected with the first ethernet port). I've tried to restart my Mac, but the problem persists (exact same symptoms).
Could it be a DNS cache issue?
I don't see, other than a DNS problem, why I can't connect to the Internet with my Mac OS while I can on my virtual machines. If it was a driver problem, I wouldn't be able to connect to my router. If it's a DNS issue, where are the DNS caches located in order to clear them (I'd trash the folder)?
I could also reinstall the OS (waste of time, btw), but I'd really like to understand the problem, not just clear it and forget about it.
Or better than guesses, anyone already experienced this?
Any help welcome.

If it's a DNS issue, where are the DNS caches located in order to clear them (I'd trash the folder)
No DNS caches, it looks up the alphabetic and then uses the numberic from then on.
http://17.149.160.49
is Apple, Inc main US web site. It that works, and the alphabetic does not, you have a DNS probelm.

Photosmart 5520 connected to network, but keeps disconnecting from server (internet) for ePrint

I just bought a new Photosmart 5520 and love it. Everything works EXCEPT the HP ePrint service. My printer is always connected to the network, but when I connect the ePrint, it would work for no more than 10 minutes before I get the message "The printer was unable to connect to the server. Check the internet connection and try again". The thing is, the printer is ALWAYS connected to the network, but gets kicked off the internet, rendering ePrint useless. Anyone know the problem? My router is a Netgear 7550 and my ISP is Frontier. Please help

Hi deskdownstairs,
I see that you're having problems setting up ePrint. I would try the steps below.
1. Obtain your printer's IP address
a. This can be done by pressing the wireless icon on printer.
2. Enter the printer's IP address in a browser.
3. Select the network tab at the top of the page.
4. On the left select networking.
5. Select Network Address (IP)
6. Select Manual DNS Server
a. Manual Preferred DNS should read 8.8.8.8
b. Alternate DNS Server should read. 8.8.4.4
7. Select apply you might get a warning just select okay.
Let me know how it goes.

HT2497 Connected to wifi but can't get on internet on MacBook Pro laptop

Connected to wifi but can't use internet on laptop??

Information.
Can’t Connect to the Internet
Can’t Connect to the Internet (2)
Connect to the Internet – Solutions and Troubleshooting
Connecting to the Internet - Solve Problems

Airport card can see networks but can't connect all of a sudden

I have an older MacBook running 10.6.8 (snow leopard) and it's been working fine. All of a sudden, it can see networks, but cannot connect. I get an alert with an exclamation point and "no Internet connection". My iPad can connect just fine; same network, same location as usual, so I know it's not an issue with the network/router (my husband's computer works fine as well). If my airport card went, I wouldn't be able to see any networks at all, right? Is there anything I can do? My AppleCare has run out, due to the age of my computer and I don't want to put hundreds into fixing it, either (nor can I afford it). Has anyone had this happen? Any suggestions? Thanks!

Hello sarcastabtch,
The following article should be helpful in restoring your internet connection via WiFi.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen

Connected to network but can't log on

My iBook G4 works great on my home wireless network, but not at my workplace. It connects to the network, has a strong signal, the WEP password is correct, but I can't log on to any sites or do eMail. Any suggestions? Anyone? I'm not exactly a Mac novice, but I've tried everything I know in preferences and Airport settings, with no luck.

I believe you have DHCP addressing turned on on your network settings. Does your mac aquire a normal LAN IP, or does the IP begin with "169"?
In either case, looks like your workplace's wireless router doesn't have DHCP server turned on, or it doesn't allow WAN connections to machines with non-registered MAC addresses. You should check with your workplace's network administrator, or examine the router's settings, if you have administrator access to it.

WRT54G. Computer sees network but can't connect over wireless

So I have a WRT54G router since a couple of years now. Laptop (Win7 64bit), ipod, ipad, phones can connect to it without a problem, but new computer (Win7 64bit) can't. I can connect the PC via ethernet without a problem though.
I powercycled my devices, I changed broadcasting options off and then back on, changed my security mode, tried the MAC Cloning (after doing the MAC Cloning, I lost internet connectivity even through ethernet), resetted my security settings, changed SSID, I'm broadcasting through channel 11 2.462. I also tried deleting the HomeGroup
Important fact: the network is in the list of available wireless network, but Signal Strength is No Signal and I can't connect to it.
My network adapter is ASUS 802.11n Wireless LAN Card, drivers are up to date.
I've upgraded to the latest router firmware.
I use a cable ISP.
I've been looking at everyone else's posts with similar problem but none of the suggestions fixed my problem. Anyone has an idea? I'm no techie so I may be missing something important/obvious...   Thanks a lot for replies (please don't hijack!)
Here's my ipconfig/all:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Nicholas>ipconfig/all
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Nicholas-PC
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 6C-62-6D-44-AB-83
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : August-28-11 6:51:38 PM
   Lease Expires . . . . . . . . . . : August-30-11 9:16:40 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 24.200.243.189
                                       24.200.241.37
                                       24.201.245.77
   NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : ASUS 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : E0-69-95-59-3A-F7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{9FD47BD3-604D-4E5B-B736-40D1CBF1DFFE}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

As the concern is with your wireless connection and you have updated the firmware of the Router so once reset and reconfigure the Router... Since you are using Cable Connection refer the link for the configuration: http://www6.nohold.net/Cisco2/ukp.aspx?pid=93&vw=1&articleid=3686
As far as the wireless is concern make the channel to 6, 9 and 11...
Under Advanced Wireless Settings change Beacon Interval to 75, Fragmentation Threshold to 2306, RTS Threshold to 2307...

Can See Wireless Network, But Can't Connect

I am able to see the linksys wireless network under my wireless options, but when I try to connect, it says there was an error joining the network. I have been able to connect before with no problem. Two other wireless enabled computers in my house are able to connect to the network, but not mine. If I plug into the ethernet port on the wireless router, I can get internet. I've already tried the instructions from the "Getting Association (signal strength), but no Internet access" article, but nothing changed. Also I've upgraded the firmware and restarted both the router and my computer, but nothing helped. I don't know of anything that I did to my computer from the day it was working to the day to the day it stop working. I have Mac OS 10.4 fyi. Does anyone have any other suggestions? Is it my computer that is the problem or the router?

After you upgrade the firmware in the router, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
Also, in the non-working computer, temporarily turn off your software firewall, and see it this helps.

Dying Airport Express? Can see network, but can't connect

I have an airport express bridged from my time capsule using wired ethernet. No problem with the TC. The AE will show up in the list of available networks (separate name) but I often can't connect to it using my iPhone. In Airport Utility I can't see it, either. The light is green, however.
If I unplug it and replug it, it works again, however, and can be seen by Airport Utility, my iPhone, and laptop. It had been working brilliantly for a year set up this way, and I've had it for 3+ years with no real issues.
Is this a dying AEx or are there other things I should look into.

Yes, if I set "Security" to "None," the G4 can connect. But I set it up after I found my next-door neighbor's shared files folder listed on my network this morning. He's an OK guy, but it made me aware of how vulnerable my network is.
My firmware is version 9.52. I've prowled the Apple site looking for an indication of whether that's the latest, but couldn't find one. My "Software Update" says everything's up-to-date.

Seeing network but can't connect to internet or email

Hi there
We just installed a Linksys Wireless-N after having trouble with our Airport Express base stations. We connected the Linkysys through our cable modem and desktop PC. Our PC laptop is connecting fine, but I cannot get my MAC laptop to connect. It is seeing the network (which was a WEP password) but will not connect to the internet or email. The Airport status is showing green.
Please help@ Thanks.

The "N" function of the Linksys must be disabled.

Connected to WiFi but can not get the internet

I'm really hoping that someone can help. I bought my Ipad yesterday but am unable to connect to the internet. I have connected to my WiFi and have full signal strenght but when I go on Safari it tells me that I'm not connected. I have tried changing some of my settings but can only get as far as the message 'Cannot open page - Safari could not open the page because the server stopped responding' I also have the same problem with my Iphone and Ipod touch, I have never tried to sort these as don't need the internet on them. I have tried updating my Itunes and Ipad, both are now fully updated. My internet is working fine on any computer that is not apple... Please help, im pulling my hair out here.
Many thanks

What do you see if you go to Settings > WiFi and touch the ">" next to your network name?
If you touch the ">" you will get the details of your network connection. Things like the type of IP address allocation (DHCP, Static, Bootp), assigned IP Address, Subnet Mask, Router address, DNS addresses, etc.
Please report what you see there.
Also please identify the make, model and type of router you have.
Do you know what kind of security you are using on your router? None, WEP, WPA, WPA2?
When you said, "I have tried changing some of my settings", what did you do?

Connected to network but can't connect to internet

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