Connected to wifi but at midnight I am charged for "mobile data" on 3G (iPhone 4s)

I am on the Vodafone network and housebound. My iPhone 4s is connected to internet via wifi.
I have been incurring huge charges from Vodafone as a result of "mobile data downloads" ...which always occur at midnight when I am connected by wifi
I have had my phone looked at in a Vodafone store and they indicate that there doesn't appear to be any untoward apps on my phone.
I suspected the culprit to be the "Songpop" app and posted a message on their forum.
"Songpop" said this was a problem with my ISP but this has been ruled out as there aren't any drops in internet connection from by my ISP (they have looked at connection logs).
The official response from "Songpop" on their forum is that this an "Apple Support" issue. See here: http://support.songpop.fm/songpop/topics/playing_songpop_on_phone_via_wifi_but_i ncurring_download_data_charges_for_3g_useage?utm_content=topic_link&utm_medium=e mail&utm_source=reply_notification
Can anyone throw any light on this issue as I have a very expensive bill to pay from Vodafone and I have not downloaded anything to my phone by 3G ... and I rarely use 3G when away from home ... and if I do use away from home then I do not stream videos etc.
Please help

Without looking at specific parts of your issue, here's how to turn cellular access off completely but keep your WiFi active:
Go to Settings > Airplane Mode and turn it on.
After doing that, go to Settings > WiFi and turn that on.
Then you will have WiFi and no cellular access.

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I can connect to WiFi but not the internet

I am trying to connect a new IPad 2. I have a Belkin router that is B+G+N. I use WPA2 encryption and MAC filtering. The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email. When I type any URL in Safari it takes me to my router's management page. In fact I can log into my router and manage it from my IPad but I can't connect to anything else. I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's. This has me baffled.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I'm able to connect via wifi but not via ethernet

I have a iMac, Mac OS X v10.7.5, and recently had a problem connecting to internet. I can connect via wifi, but when I try connecting via ethernet it's not working. When I go to the preferences > network, it shows "green" / connected for ethernet but when I open up Safari or Firefox, it doesn't show a connection to the internet.

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
old... http://docs.info.apple.com/article.html?artnum=106653
Hi, this has worked for a few...
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.
10.5/10.6 instructions, System Preferences>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My macbook pro is connected to wifi but it will not connect to the internet.

My macbook pro is connected to wifi but it will not connect to the internet. When I go on safari, it says that "Safari can't verify the identity of the website". Then I tried to update flashplayer but you need the internet to update it. All this only started happening after that Moutain Lion software was downloaded onto the laptop. Please help, I have been internet-less for a couple months now.

Hi rynhelp,
If you are not able to connect to the internet after installing Mountain Lion, see this article for information on how to start troubleshooting:
OS X Mountain Lion: Use Network Diagnostics
http://support.apple.com/kb/PH10984
You may find additional troubleshooting information in this article useful:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
It is written for Lion but works for Mountain Lion as well.
Cheers,
- Ari

Ipad2 connection to wifi but safari and some other apps won't connect just started to hapen. i reset wifi but to no avail

connects to wifi, but safari and some others say not connected. weather ap works fine. this condition just started. i reset the wifi and restarted, but still doesnt work

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT2497 Connected to wifi but can't get on internet on MacBook Pro laptop

Connected to wifi but can't use internet on laptop??

Information.
Can’t Connect to the Internet
Can’t Connect to the Internet (2)
Connect to the Internet – Solutions and Troubleshooting
Connecting to the Internet - Solve Problems

I am connected to wifi, but can't open webpages or collect mail

I am connected to wifi, but can't open webpages or collect mail. I have tried to reconnect; to forget the network, all those things that should hepl. My phone and my computer recognize the network, the ipad doesn't. I mean I am connected and have a full scala of connection bows, but nothing happens.

You iPad recognizes the wifi signal, but is not connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Connected to wifi but can't access

what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
Does your iPhone connect to any WiFi network?

My computer will connect to wifi but not the Internet

My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

Hello Bmowat,
Thank you for using Apple Support Communities!
It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
This section in particular since you have Mountain Lion installed:
OS X Mountain Lion v10.8.4 or later
Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
All the very best,
Sterling

Iphone 5s connected to Wifi but still circle is processing next to it

Hi. My HTC M8 is working fine using home WiFi but Iphone 5s doesn't.
Sometimes it has got to log in to router back again, so i restart router and it helps but other times which is more common it's showing connection to WiFi but it also showing circle icon processing next to it. Is it just showing that it is using the the internet or does the circle mean something else?

Hello Ketis,
After reviewing your post, I feel that the following article will help troubleshoot the issues you've described. It includes helpful advice and best practices as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
Difficulty locating or connecting to a network
Unexpected Wi-Fi signal strength or disconnects
Inability to access the Internet
Not automatically connecting to Wi-Fi when expected
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Yesterday my ipod touch 4g would connect and to wifi and i was able to go on safari and search etc. but last night at 11 pm it would say that it was connected to wifi but wouldn't connect to safari it would say request timed out

it would say request timed out so i restored my ipod erased and reset it hoping it would delete the problem but it was still there it says that it is connected to wifi but will not launch safari and will bring up that message request timed out. itunes app store anything that uses internet/wifi will not work. it is not in airplane mode and wifi is on. i also forgot to mention this but it would also sometimes say that it is not connected to the internet even though i have 3 bars of wifi.

The router itself will always be sending a signal to devices connected to it. The router could not even be connected to your modem and it will still show that you have a connection on your device. Check your router config, reset it, and if all fails, contact your internet service provider.
BF

My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??

My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??

Basic troubleshooting techniques for any problem
Restart the computer = joy?
Reset the router = joy?
Restart the computer in Safe Mode = joy?
ask yourself "What changed immediately preceding the onset of the problem?" = Anything... hardware, software, cabling, environment (interference source)
ÇÇÇ

My iphone connect to wifi, but it wont use it. How do i fix it?

My IPhone 4 connects to wifi, but it does not use it, it refers back to 3G.

Probably because there is no internet connection on the Wifi, because it will default to 3G if it can't get a connection.

My ipad wont connect to wifi but my phone will. do have any suggestions on helping my ipad connect?

my ipad mini with ios 7.1? wont connect to wifi but my phone will,any suggestions on how to make my ipad connect to the wifi?

Try the steps in this Apple support document:
http://support.apple.com/kb/TS1398

Connected to wifi but at midnight I am charged for "mobile data" on 3G (iPhone 4s)

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