Connected to wifi but can't access internet

My MacBook connects to the internet through wifi, but ipod, iphone and ipad only connect.  Even though the bars are there indicating connection, I can't access the internet on any of the 3 devices.     When I reset the router it the devices can access the Internet for a while, but then i lose access again.   Hmmm?

We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

Similar Messages

  • Connected to wifi but can't access

    what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

    Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
    Does your iPhone connect to any WiFi network?

  • Can connect to router but can't access internet on some devices

    Hello everyone,
    I'm fairly good with comptuers / networking but this issue has me baffled. Help would be greatly appreciated.
    I have a linksys router (WRK54G) and have 2 desktops and 2 laptops connected to it wirelessly at the moment. I bought 3 smart phones (AT&T Tilts) and a new laptop recently. I don't use encryption but I do have MAC address filtering enabled.
    The issue is that 1 of the smart phones can connect to the network and the internet, but the other 2 phones and the laptop can connect to the network but not the internet.
    I did add their MAC addresses to the "allow" list ofcourse, which is why they're able to connect to the internet. DHCP is enabled, and these devices get an IP address. I can see them as connected when i log in to my router as well through one of my other computers (I see the MAC address and the IP assigned to those devices) so I know they're properly connected to the network. However, when i try to pull up a website (using either its ip or its domain name), the devices try to open up the page but eventually give me a "The page cannot be displayed or downloaded because the connection was lost" on the pocket PCs, and a generic "page cannot be found" on the laptop. I don't see these requests in the outgoing log table of the router either... I'm supposed to see them as when i use one of my desktops, I can see which site was accessed by which IP.
    So basically, the requests from 2 smart phones and 1 laptop aren't even getting to the router apparently. What could be wrong? These devices can access the internet on other routers elsewhere at my workplace or at wi-fi spots.. just not at home, which is a major inconvenience. Why would the router be stopping some devices from connecting to the internet and allowing others? I know it's not a setting in the devices as it can access the internet through other wi-fi spots elsewhere..
    Help will be truly appreciated.

    Hi, I'm just getting up to speed on wireless but here's some info. Don't have a clue for your phones tho.
    If you can connect to your network and talk to each other but can't connect to the internet, then it's an "Authorization" problem. I'ts not a Router "hardware" problem because your other equipment can connect to the internet (modem). It's not a Wireless card "hardware" problem on your laptop because you can connect to your network (router).
    You say the Router sees the laptop/phones IP#'s but, do you see the IP#'s ON the computer/phones that can't get online? The Router sees them but do they see the Router?
    The computers can talk to each other because your using the "Switched hub"(and wireless) part of the Router. I't doesnt do any translating, it just tells computer 1 that computer 2 want's to talk to it.
    Is the Shared Key enabled on one and not the others?(Router menu)
    If you can connect at work but not at home then again it's an Authorization problem. You have the right password, setup, etc, for work but not at home. "Hotspots" have no encryption so any one can connect. Do you have the home Router set up as WEP and and Work as WPA? Does your other laptop connect at work also? Do you have a mixed B,G,N band system at home. The Router has to be set at the band your using or have it set for mixed. If it's set for "G" only then any items that have B"or"N" won't be able to talk to it. If i go to a wireless motel thats next to a truck stop and a wireless Cafe, i can "SEE" a good half dozen "networks". I can even connect to a few of them, but, i can't get online because i don't have the password, etc..
    Well one more kinda, sorta, possibility, did you lower the "Maximum number of DHCP Users" count to 4 (Router menu) and forget to raise it to 8 or what ever you have now? If you only had 3 computers on, then the Router would only hand out one more IP# so the other phones and laptop wouldn't get any more. It's defaulted to like, 20+ or so, so probably unlikely.
    The First phone seems to be the magic bullet. My only suggestion would be to double check the settings and compare everything. You have got to be close.
    I hope this get's you nearer,,

  • HT2497 Connected to wifi but can't get on internet on MacBook Pro laptop

    Connected to wifi but can't use internet on laptop??

    Information.
    Can’t Connect to the Internet
    Can’t Connect to the Internet (2)
    Connect to the Internet – Solutions and Troubleshooting
    Connecting to the Internet - Solve Problems 

  • IPhone 5s can connect to wireless WIFI router but can not access internet.

    iPhone 5s can connect to wireless WIFI router but can not access internet at work. The admin says the router lets my iPhone connect to LAN, but the iPhone does not have server IP to access the internet. I entered the server IP and port number in the HTTP PROXY fields but I still can not access the web. Any ideas?
    TIA
    Rich

    You IT person should be able to sort this out.  But, they seems to be too busy or disinterested to do this.  Suggest you provide the it person with an iPhone to get interested.
    Any could be lots of things.
    The best you can do is to get access to the admin setup for networking on a pc?  The internet settings are all the same.  Only what names the manufactures change from OS to OS. Check and compare parameters.
    Phone works to internet at home, I assume?

  • MY APPLE TV SHOWS THAT iT IS CONNECTED TO MY WIFI, BUT CAN NOT ACCESS THE INTERNET

    my apple tv found my wifi, but can not access the internet??

    I have been on the phone with Apple, done all of the trouble shooting they have recomended. When I attempt to connect it to the internet I get a message reading "your apple tv is connected to your wi-fi but cannot connect to the internet. I have plugged the modem right into the apple tv and it still won't work. This is the second device I've used. (apple gave me a new one after the first didn't work). I just thought there might be someone out there who had the same issue and knows how to resolve it.

  • My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

    my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out

    The 169 IP address mans it did not correctly negotiate with the router:
    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I am connected to wifi, but can't open webpages or collect mail

    I am connected to wifi, but can't open webpages or collect mail. I have tried to reconnect; to forget the network, all those things that should hepl. My phone and my computer recognize the network, the ipad doesn't.  I mean I am connected  and have a full scala of connection bows, but nothing happens.

    You iPad recognizes the wifi signal, but is not connected.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??

    My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??

    Basic troubleshooting techniques for any problem
    Restart the computer = joy?
    Reset the router = joy?
    Restart the computer in Safe Mode = joy?
    ask yourself "What changed immediately preceding the onset of the problem?" = Anything... hardware, software, cabling, environment (interference source)
    ÇÇÇ

  • Ipad connects to wifi but wont load up internet pages

    ipad connects to wifi but wont load up internet pages downstairs, but it does upstairs. Any suggestions?

    1. Turn off router for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • Trying to activate newly installed Acrobat 11 but can't access internet thru program - can otherwise get online with no probs

    trying to activate newly installed Acrobat 11 but can't access internet thru program - can otherwise get online with no probs. any suggestions?

    Hey Marina Hannwacker,
    I would recommend you to Refer this link - Offline Activation and let me know if it works for you.
    Regards,
    Rahul Tyagi

  • We have the itouch hooked up to wifi but can't access email

    we have the itouch hooked up to wifi but can't access email or app store - is there a router setting (which is an open system, no passwords or log in needed) we need to address? We can successfully use safari, but anything with a password seemigly is  no go.  This is using a new iTouch 8G that I bought for my Mom yesterday. 

    We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

  • MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

    I have a MacBook Air running Yosemite and whenever I wake it from sleep or turn it on it says it's connected to wifi, but it's usually about 5 minutes before anything will load.
    • Happens on multiple wifi networks
         • and doesn't happen to other devices on those networks
    • Been going on for ages (since Mavericks)
    • Diagnostics says nothing's wrong
    • Still happens on other users and in safe mode.
    Does this happen to anyone else / does anybody know a way around it?

    Hi jamang1999,
    For that specific issues where you are connected to the internet after waking your MacBook Air up from sleep and it is not connecting to the internet, then take a look at the article below to troubleshoot the issue further. There is a section called Symptom: After restarting or waking from sleep, my computer might not connect to the Internet and go through those troubleshooting steps to see if it continues afterwards. I know that the troubleshooting is for OS X lion and previous version of OS X but the troubleshooting is still relevant. If it does not work and are still experiencing issues, then you may need to contact Apple for additional support. 
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    https://support.apple.com/en-us/HT202222
    Take it easy,
    -Norm G.  

  • Users of Windows 7 Computers connected to Domain but can not get Internet Randomly

    After crash of DC, I have replaced the domain controller server 2008 with another machine but with same name. I got trust relationship issue, which I resolved by disjoining and rejoining. After this I am facing below mentioned issue on computers randomly.
    High Privileges users have no issue with internet access. Low privileges users can not access internet on workstations randomly. Users login properly, all group policy settings applied to them. but internet does not work with them using Internet Explorer
    and Google Chrome. All pings work fine. I viewed the proxy settings by command line as proxy settings are disabled for low privileges users. It was correct but still internet was not working. While over Firefox by adding manually proxy(not set
    through group policy), internet works.
    When I tried to login through a new user which has not logged in over affected machine. Internet works. After logging off by new user and logging on old users (already created profiles), internet starts working for them too. I am afraid may this trick does
    not work on other machines.
    Now I want to know, if above mentioned trick does not work what should I do to activate the internet. What is the root cause of this issue.

    Hi,
    Did you mean you set the same proxy, high privileges user could keep connection and low privileges user drop connection randomly? At the same time, Firefox also could keep connection, right?
    Please try to reset Winsock and DNS for a test on problematic computer. Open command prompt with Administrator Previleges, then type the following commands.
    netsh int reset  
    ipconfig /flushdns   
    Besides that, update the network driver for test.
    Karen Hu
    TechNet Community Support

  • Can connect to WLAN, but can't access any web site...

    I have a Nokia E61 that I have configured to access my wirless home network (Linksys). I use personal WPA security, and my SSID is hidden. I loaded the proper settings into an access point setting and when I go to Web, the phone shows that it connects to my Linksys router, but the web page never loads. I eventually get a time out error. If I connect to the same website using GPRS, it loads without any problem.
    Any ideas?

    Thanks for the reply!
    I have looked at my RV082's firewall setup, but don't see anything out of the ordinary. I even disabled the firewall, but it didn't seem to make any difference. What did you have in mind that I should check?
    I get the following error on the E61 when I try to access an Internet website: "Web: Connection Time Out". It takes about a minute or two for the E61 to generate that error.
    Regarding the RV082's ability to assign devices to the right subnet, I have three other PCs on my network (2x Windows XP, 1x Windows 98SE), and they have always connected the first time and every time with no issue. How would I check which subnet the RV082 is assigning to the phone? On a PC, I usually do an "ipconfig /all" at the command line and see what's assigned. Is there an equivalent command for the E61 that I could enter while I'm connected?
    If I remove the RV082 and plug my WAP54G directly into my cable modem, then my E61 can access the Internet. So it's definitely an incompatiblity with the settings in the RV082 and the E61. But before I/we blame the RV082, I have more or less the same problem at my employer's office: I can connect to the office network, but can't access any sites outside the company network. The only difference is the E61's error message: at work I get a "no gateway response" error within a few seconds. It's a company with around 200 employees at that site, and we're certainly not using an RV082 in the office. I have not tried to call Linksys support yet because in fairness to them, they won't know jack s*** about the E61 and how to configure/check the settings.
    Is there something about the DNS settings in the E61 that I'm setting incorrectly? I have them set to Automatic in both IPv4 and IPv6 settings, which is how my PCs are setup at home and what my IT guy at work tells me should be OK.
    Thanks in advance for any more advice!
    BTW, I'm no big fan of Linkys either, but I've had zero problems with my Linksys products. Also, when I have had to contact Linksys for help with a setup, they have always eventually come through and solved the problem. I've tried contacting Nokia and can't even get a live person that can do anything (the E61 isn't supported by Nokia USA, and the UK phone number they gave me was just a recording). If anything, I'm ready to hurl my E61 through the window right now as I've spent way too many hours trying to get this thing to work.
    hk

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