Connected to wifi but can't access

what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
Does your iPhone connect to any WiFi network?

Similar Messages

  • Connected to wifi but can't access internet

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    We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

  • MY APPLE TV SHOWS THAT iT IS CONNECTED TO MY WIFI, BUT CAN NOT ACCESS THE INTERNET

    my apple tv found my wifi, but can not access the internet??

    I have been on the phone with Apple, done all of the trouble shooting they have recomended. When I attempt to connect it to the internet I get a message reading "your apple tv is connected to your wi-fi but cannot connect to the internet. I have plugged the modem right into the apple tv and it still won't work. This is the second device I've used. (apple gave me a new one after the first didn't work). I just thought there might be someone out there who had the same issue and knows how to resolve it.

  • My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

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    Did the iOS device connect before?
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
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  • HT2497 Connected to wifi but can't get on internet on MacBook Pro laptop

    Connected to wifi but can't use internet on laptop??

    Information.
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  • MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

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  • I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

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  • TS1398 my ipad is connected to my wifi, but can't access the internet.

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    Some things to try first:
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
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  • Connected to WiFi but can not get the internet

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    What do you see if you go to Settings > WiFi and touch the ">" next to your network name?
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  • Connected to wifi but can't stay connected to internet

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    Have you tried restoring your iPod touch in iTunes?
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