Connected to wifi but can't surf?

having trouble connecting to internet through a wireless connection on airport extreme. Desktop works fine but laptop can't surf

Check for a firmware update for the Airport router using AirPort Utility if you have a Apple router.
Check your Mac's time and date are correct in system preferences, your router isn't using a WEP encrypted, perhaps wait it out.
Turn off IPv6 in your Mac's network settings.
 Cheat sheet to help diagnose and fix your Mac
WiFi security issues, at home and WiFi hotspots

Similar Messages

HT2497 Connected to wifi but can't get on internet on MacBook Pro laptop

Connected to wifi but can't use internet on laptop??

Information.
Can’t Connect to the Internet
Can’t Connect to the Internet (2)
Connect to the Internet – Solutions and Troubleshooting
Connecting to the Internet - Solve Problems

I am connected to wifi, but can't open webpages or collect mail

I am connected to wifi, but can't open webpages or collect mail. I have tried to reconnect; to forget the network, all those things that should hepl. My phone and my computer recognize the network, the ipad doesn't. I mean I am connected and have a full scala of connection bows, but nothing happens.

You iPad recognizes the wifi signal, but is not connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Connected to wifi but can't access

what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
Does your iPhone connect to any WiFi network?

MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

I have a MacBook Air running Yosemite and whenever I wake it from sleep or turn it on it says it's connected to wifi, but it's usually about 5 minutes before anything will load.
• Happens on multiple wifi networks
• and doesn't happen to other devices on those networks
• Been going on for ages (since Mavericks)
• Diagnostics says nothing's wrong
• Still happens on other users and in safe mode.
Does this happen to anyone else / does anybody know a way around it?

Hi jamang1999,
For that specific issues where you are connected to the internet after waking your MacBook Air up from sleep and it is not connecting to the internet, then take a look at the article below to troubleshoot the issue further. There is a section called Symptom: After restarting or waking from sleep, my computer might not connect to the Internet and go through those troubleshooting steps to see if it continues afterwards. I know that the troubleshooting is for OS X lion and previous version of OS X but the troubleshooting is still relevant. If it does not work and are still experiencing issues, then you may need to contact Apple for additional support.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
https://support.apple.com/en-us/HT202222
Take it easy,
-Norm G.

Connected to WiFi but can not get the internet

I'm really hoping that someone can help. I bought my Ipad yesterday but am unable to connect to the internet. I have connected to my WiFi and have full signal strenght but when I go on Safari it tells me that I'm not connected. I have tried changing some of my settings but can only get as far as the message 'Cannot open page - Safari could not open the page because the server stopped responding' I also have the same problem with my Iphone and Ipod touch, I have never tried to sort these as don't need the internet on them. I have tried updating my Itunes and Ipad, both are now fully updated. My internet is working fine on any computer that is not apple... Please help, im pulling my hair out here.
Many thanks

What do you see if you go to Settings > WiFi and touch the ">" next to your network name?
If you touch the ">" you will get the details of your network connection. Things like the type of IP address allocation (DHCP, Static, Bootp), assigned IP Address, Subnet Mask, Router address, DNS addresses, etc.
Please report what you see there.
Also please identify the make, model and type of router you have.
Do you know what kind of security you are using on your router? None, WEP, WPA, WPA2?
When you said, "I have tried changing some of my settings", what did you do?

Connected to wifi but can't access internet

My MacBook connects to the internet through wifi, but ipod, iphone and ipad only connect. Even though the bars are there indicating connection, I can't access the internet on any of the 3 devices. When I reset the router it the devices can access the Internet for a while, but then i lose access again. Hmmm?

We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

Connected to wifi but can't stay connected to internet

I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again. Any ideas as to the problem?

OK...then, with your WiFi radio OFF (e.g., solely running on your carrier data network), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
If not, then I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, does the behavior still present? If not, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If the behavior does still present in Safe Mode, then you may want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My ipod touch connects to wifi but can't connect to the server.

Ok, so my ipod youch says it's connected to the wifi but when i try to get on the internet it says it can't connect to the server. I've looked and there's alot of answers but they're all soooooooooooooo complicated. I'm like 14, so whoever can answer this, please use small words.
I've noticed in alot of the answers they talk about your IP adress, if it's any consilation mine starts with 169. No matter where I go, if it's at home, or at starbucks or a hotel.
Thanks for your time

Have you tried restoring your iPod touch in iTunes?
You may just be trying to connect to "Printer Networks" that allow a company/residence to print something from their printer wirelessly, it would appear on your iPod touch just about the same as any other network, but you wouldn't be able to use internet while connected to that network...
If you are talking about "free wifi" in a Cafe, like Starbucks, you will usually need to open Safari. A Page will load and tell you how to connect to their internet, whether it's by paying, or just agreeing to their terms...
Like, I said, if that isn't the problem, try restoring your iPod touch in iTunes...
-Messymeese
Über Enbonpoint Pangolins FTW!

E5 connect to wifi but can't use....

I have a problem with my e5. The problem is when I try to connect wifi. I can searching all the available wifi network but when I try to connect it, it can't connect. I also try to use public wifi but it's still the same. I hope u can suggest a solution.

Hey Chewy819!
Here is an article that will help you troubleshoot your cellular data connections:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

MacBook is connected to wifi but unable to surf the internet

I have a 1st generation white MacBook and I have been connected to my home wireless network for a few months now without any issues.
Today for the first time I took my MacBook to my friend's place to work on a project. I connected to his home wireless network, which was not password protected (hence I did not need to tweak any settings).
However upon returning home, I tried connecting to my home network and though I could surf the net, it was excruciatingly slow, much worse than a 56KB modem. Then suddenly without warning it stopped being able to surf the internet.
I have restarted my MacBook and my router several times. It can't be a problem with my home network as the other computers in the home (1 MacBook Pro, 1 Windows laptop, 1 netbook and 1 iPod Touch) can connect to the internet without any problem.
I tried going to System Preference>Network>Create New Location etc but it still doesn't work.
Can anyone offer a solution as to why I am facing this problem only after taking it to my friend's place? Could it be a virus or a corrupted network I connected to at my friend's?

I have just started having a similar problem.
I am using a free WiFi service at a local arts centre. I have used this service many, many times over the past few years and it works perfectly well. Until today. i turned on my MacBook and, as expected, it connected to the WiFi network perfectly. However, I could not connect to the internet. I tried with Chrome and Safari, I tried via iTunes and through mail, but nothing.
I know the WiFi is working, as there are other people around me using the network perfectly well, however I can't connect.
Not sure if this impacts it, but I am currently connected via a 3G dongle.
Can anyone please provide any assistance?
Thanks

TS1398 my kids disabled my ipad and I had to wait 15mins to log in, from then on I have had difficulty connecting to wifi, but can, but then I can't connect to server. I have reset network settings etc. It also did the same thing to my iphone at same ti

My iPad got disabled and once I waited the 15 minutes I logged in, but from then on I could not connect to server dispite having 2-3 bars of wifi signal. The same thing happened to my iphone5 at the same time although this had not been touched by my 3yr olds. My wifi is very intermittent and often it goes from 3g to GPRS on my iphone. I have reset network settings, turned devices off by home button and off button, removed sim card in phone, etc. I'm stuck.

Hi 30daysnow,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing wireless connectivity issues on your iPad and iPhone.
Since you mention having unexpected behavior on both Wi-Fi and 3g (cellular) connections, see these articles for more helpful troubleshooting tips:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Get help with the cellular data connection on your iPad (Wi-Fi + Cellular Model) - Apple Support
The steps in these articles can help resolve the symptoms you're seeing.
Best Regards,
Jeremy

Connected to wifi but can't connect

I have been able to connect before but when I came home from college I can no longer connect. I am able to receive email and check the weather but cannot use safari. Help?

I know my wifi works because my phone and laptop are connected and working.

Connected to WiFi but can't connect to internet

Hi all,
My iPod touch is connected to my secure home wifi network, the wifi icon is displayed with 4 bars, and I can use some wireless apps like Remote for itunes. I can connect to the internet on my laptop, but not my iPod. When I try to use safari/itunes/app store I'm told the device is not connected to the internet. Up to today everything had been working fine, and I haven't changed any settings. MAC filtering on the router is not enabled, I've tried turning wifi off and on again on the ipod, resetting all settings and turning the ipod on and off again but still no connection.
Any help would be much appreciated!

Reset the router, did the trick. Had the wrong IP address ie. 169.xx... rather than 192.xx.. Resetting the wireless router remedied this.

Connected to WIFI but can't get online

I am one of the many it seems.. but nothing works
Yhis happened suddenly:
iPod says I am connected to my home network but I get a not connected error message when I try to get online.
Did the reboot routine.. forget site and re connect..
2 PC's on the network are doing fine.
One PC got a message that there is a device on the network causing a problem.
HELP

Oscarl,
You are on a iMac forum. There are forums for iPods. I would recommend starting here then reposting so you can get the assistance you need. Look on the left hand column and you will see all the different models of iPods. Choose yours and then you will be on the right path.
Also if the iPod is new you can call AppleCare or you can visit an Apple Store for help.
Roger

Connected to wifi but can't surf?

Similar Messages

Maybe you are looking for