Connected to wifi but cannot access internet

When I am in a public place that offers wifi, My ITouch 4th generation will recognize an internet connection but will not allow me to access the internet. When I go to my settings, there will be a connection box checked, and it will show signal strength, but when I try to check my email or something a box will pop up that says no internet connection available. Is there something else I am supposed to change in the settings when I am connecting to public wifi?

Many wifi places require you first to go to their webpage to accept the terms and conditions and to maybe enter a password. You need to find out how to log in for the wifi spot you are trying to use.

Similar Messages

  • Connect to wifi but cannot use internet

    Hi. I stupidly downloaded and used ccleaner from the appetite and since using it my MacBook will let me use the internet even though wifi appears connected.I plugged in a cable from the router yet still no internet. Any suggestions on how I fix this?

    Appetite = app store
    And of course I switched router and Mac off and on 100 times before posting :)

  • My computer will connect to wifi but not the Internet

    My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

    Hello Bmowat,
    Thank you for using Apple Support Communities!
    It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
    I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
    This section in particular since you have Mountain Lion installed:
    OS X Mountain Lion v10.8.4 or later
    Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
    It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
    All the very best,
    Sterling

  • Blackberry curve 9300 connected to wifi but cannot use apps only bb browser

     hi guys im new here and its my first time to use blackberry unfortunately for me im very disappointed.. im already connected to wifi but cannot use any application like facebook,twitter,badoo etc.. i didnt try my bb messanger yet but im sure it wont connect as well.. Even my BB app world giving me error message "we cannot connect you to the app world please ensure that your device is connected to a wireless network and try again" what the???? im already connected to a wifi.. and the weirdest thing is that i can browse the internet using the bb browser and watch videos on youtube on the youtube app installed already to the phone.. but again the apps that i installed is not connected..
    So what i notice the simple rebooting of the phone wont work i need to remove the battery and wait the phone to load then i can connect to app world but after few minutes... it will give the error message again..
    Now im thinking to swap this phone and get another brand if this problem wont be solve whats the use of apps if i cant use it??! i already called my network provider and they told me i need to purchase package for data.. are  you kidding me??! i got wifi why should i pay for data!
    im sorry for the long message but im so disappointed and wants to solve this issue asap  .. thanks..
    my phone software:
    v 6.0 bundle 2475 (v6.0.0.546)

    Hello, 
    thank you for your message and sorry for the problems you have with your BB. 
    Have you checked your Firewall Settings and Application Settings, to make sure, that all apps have access to the internet and are not blocked? Also do you use the phone on BIS or BES, meaning do you use it personally or are you connected to a corporate enterprise server? In the last case, their might be restrictions from your server administrator. 
    I would try to go through all that and see if it works afterwards. Also go and check the application settings to make sure everything is correctly set up there.
    The other thing I would look into is your router. Have you restarted your WiFi router as well? Checked on the Firewall there and everything?  
    As for the datapackage: There are several people here on the forums, complaining, that WiFi does not have priority over mobile data. This means, that if you have a dataplan and activate WiFi, you would still browse using your dataplan and not WiFi, unless you a) either turn off your mobile data connection, which makes you unreachable for calls, sms, etc. or b) if you are a prepaid user, wait until your balance is depleted, in which case the mobile data won't work anymore and you will connect through WiFi.  
    This is however different and should not affect you. Since you do not have a dataplan (at least that is what I understand from your posting), there is no dataplan to use and hence WiFi would have priority for connection with the net, since it is the only available source.  
    I would give it a bet, that it has something to do with your phones settings in any way, or with the router itself (though this is probably unlikely). 
    You can check your firewall settings by doing the following: Browse to your Settings Application or hit Options within any app. Go to advanced settings, check your security settings. You may also want to check your phones WiFi settings, by opening the connections app and open the WiFi configuration. 
    Hope that helps, sincerely, 
    Ben

  • HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
    Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
    As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
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  • I can connect to WiFi but not the internet

    I am trying to connect a new IPad 2.  I have a Belkin router that is B+G+N.  I use WPA2 encryption and MAC filtering.  The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email.  When I type any URL in Safari it takes me to my router's management page.  In fact I can log into my router and manage it from my IPad but I can't connect to anything else.  I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's.  This has me baffled.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT1595 When I connect with my wifi it comes up as connected to wifi but not the Internet and all my other devices work except the Apple TV and I'm not sure what to do

    At first my Apple TV was stuck so I unplugged it and re plugged it so everything disappeared all my apps everything then when I tried hooking up to my Internet it said connected to wifi but cannot connect to the Internet so I'm not sure what that means or how to fix it

    GH
    When you say everything disappeared do you still have Computers and Settings icons?  Try rebooting the router  and apple tv with all cables out for 30 seconds.  Does it work eathernet connected if you can try that too?
    Jules

  • Connected to home network, but cannot access internet on ipad

    I have got strong signal on home network but cannot access the internet. Tried resets, etc

    It could be a simple problem that needs a reset for the related devices. Other than that, try to control the security settings and passwords of your home network. You might be using WEP password protocol to connect your home network. Try to use WPA protocol instead of WEP. Maybe it will help to solve your problem.

  • My ipad is connected to wifi, but wont access any websites.  Help.

    My iPad says it is connected to WiFi, but it won't access any websites.

    Try a Restart.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
    Here is a link to their contacts with most of the information below.
    http://www.apple.com/contact/

  • IPhone connected to Apple Wireless Extreme but cannot access Internet

    I have the Apple Wireless Extreme that I use to connect my MacBook Pro online, and for some reason the iPhone cannot access the Internet. I can connect to the base station, but can't go online - it's getting an IP address and I can see the DNS server addresses. I have tried no security, WEP, WPA and WPA 2 with no luck. I have to resort to connecting to someone elses wireless network so I can go online with the iPhone.
    Any ideas?

    I have an Airport Extreme base station using WPA2 Personal encryption for my wireless network without MAC filtering, and I connect with my network with no problems.
    How many characters is your password when using WPA2 Personal encryption?
    I would also try resetting your wireless network.
    Power your MB and your iPhone off.
    Power your Airport Extreme Base Station off, and then your modem.
    Wait several minutes and then reverse the process.
    Power your modem on allowing it to completely reset and connect.
    Power your Airport Extreme Base Station on, allowing it to reset with the modem.
    Power your iPhone on and try connecting to your wireless network.

  • Can connect to wifi but not to Internet

    I had the problem that iPad2 suddenly could connect to wifi, and to 3G for that matter, but got an error trying to acces the Internet (from Safari or mail).
    Tried for hours all the advice foud here and other places, like resetting this and that.
    I had a feeling that it was something blocking on the iPad, not a router problem - all other devices could connect to Internet.
    The solution: I had disconnected Dropbox! - Connecting to Dropbox again solved all problems. Now it's even possible to disconnect to Dropbox without getting problems with Internet access.
    The lesson learned from this: apps can hang up Internet-connection, though they are not even using it!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Can connect to Wifi but not LAN internet with iphone 6

    Hello from Australia.
    Ever since I brought my iphone 6 home, I have been plagued with Wifi issues.  All of my idevices have lost internet connection, even though they can be connected to WiFi via Airport Express (2nd gen).
    My internet is a LAN ethernet cable, and usually after connnecting to WiFi (on any device), I get a Login Page from my ISP and I can connect to the internet as usual.
    The new iphone 6 has never been able to bring up the Login Page, but is able to connect to my WiFi network.  My old 4S is also unable to connect, as well as my husband's 4S.
    Can anyone help?
    Thank you.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Airport Express working, PC connects to network but cannot use internet

    I set up my Airport Express wireless network, and all is functioning. My IMac recognizes and uses the network. My PC laptop recognizes the network (excellent signal) and "connects" or indicates that it is connected, but I cannot access the internet. Have tried the power-down and re-booting sequences suggested in other posts. Does the PC just not work on a Mac wireless network?
    Thanks.

    Ok, time to use the Ping tool for some additional troubleshooting. We will need to open another command window.
    1. Ping the loopback address to verify that TCP/IP is installed and correctly configured on the local computer. To do this, type the following command: +ping 127.0.0.1+
    If the loopback test fails, the IP stack is not responding. This problem may occur if any one or more of the following conditions is true: a. The TCP drivers are corrupted, b) The network adapter is not working, or c. Another service is interfering with IP.
    2. Ping the IP address of the PC to verify that the computer was correctly added to the network. To do this, type the following command: +ping 10.0.1.3+
    If the loopback test succeeds but you cannot ping the local IP address, there may be an issue with the routing table or with the network adapter driver.
    3. Ping the IP address of the default gateway to verify that the default gateway is working and that you can communicate with a local host on the local network. To do this, type the following command: +ping 10.0.1.1+
    If the ping fails, you may have an issue with the network adapter, the router or gateway device, the cabling, or other connectivity hardware.
    4. Ping the IP address of a remote host to verify that you can communicate through a router. We did this earlier when you attempted to access Google through the web browser using Google's IP address. This time, we will try it via the Ping tool. To do this, type the following command: +ping IP address of remote host+
    If the ping fails, the remote host may not be responding, or there may be a problem with the network hardware between computers. To rule out an unresponsive remote host, use Ping again to a different remote host.
    5. Ping the host name of a remote host to verify that you can resolve a remote host name. To do this, type the following command: +ping www.google.com+
    Ping uses name resolution to resolve a computer name into an IP address. Therefore, if you successfully ping an IP address but you cannot ping a computer name, there is a problem with host name resolution, not with network connectivity. Verify that DNS server addresses are configured for the computer, either manually in the properties of TCP/IP, or by automatic assignment. If DNS server addresses are listed when you type the ipconfig /all command, try to ping the server addresses to make sure that they are accessible.
    If you cannot use Ping successfully at any point, verify the following configurations:
    o Make sure that the local computer's IP address is valid and that it is correct on the General tab of the Internet Protocol (TCP/IP) Properties dialog box or when it is used with the Ipconfig tool.
    o Make sure that a default gateway is configured and that the link between the host and the default gateway is working. For troubleshooting purposes, make sure that only one default gateway is configured.
    o Make sure that Internet Protocol security (IPSec) is not turned on. Depending on the IPSec policy, Ping packets may be blocked or may require security.
    (Important: If the remote computer that you are pinging is across a high-delay link such as a satellite link, response may take longer. You can use the -w (wait) parameter to specify a longer timeout period than the default timeout of four seconds.)

  • New Ipad Connecting to WiFi but NOT the internet

    I have the new iPad (3) and had it set up fine to connect through WiFi.  Recently I activated the Verizon LTE account and used it while on a trip.  Since then, my iPad will not connect to Wifi any longer.   I have tried the following:
    -Forgotten the network and tried to log in again fresh...Will connect to my airport extreme but will not connect to internet (Airport utility shows green lights everywhere except for internet, I show a full signal but the wheel just keeps spinning)
    -Reset the network settings, same effect
    -Reset the entire iPad, same effect
    now I am to the point where I have to setup the iPad again via iTunes because it will not connect to the internet via WiFi
    I have reset all modems and routers to factory settings and it still doesn't help.
    Throughout all of this I am still able to connect to the internet via my airport extreme AND internet using two iphones, apple TV, my mac, and my pc. 
    Hoping for a solution on here, otherwise it looks like a day at the "genius" bar.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • Connect to wifi but not the Internet

    My iMac is connect to the wifi but not actually online, can anyone help?!

    Are you realy on Panther/10.3 still?
    Enter this in a Browser's url bar...
    17.149.160.49
    Does that take you to Apple?

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