Connected with WIFI. Can't receive and send emails

When I was in India I had internet with the service provider and I could check my emails without problems. Now that I'm back home, I don't have a internet connection with the service provider. Instead, I'm connected through a WIFI network (at my place). I can use internet on my browser without any problem, but can't receive my emails. 
What can I do? 
Thank you 
Best, 
f

I tried to avoid much jargon, but you seem to have understood it correctly. It is really not "strange" at all IMHO, it is just very different from how other devices work. To provide email in the special way that BBs do (it's not ActiveSync), the carriers and BlackBerry must host servers and such on their side...to use those requires subscription to (and payment for) an adequate data plan so as to help them cover those extra costs that exist solely for BB users.
Of course, if your email service provides a WebMail interface, you of course should be able to use that via the Browser. It's just the native method of handling email via the Messages app that requires the data plan (since that uses the servers hosted by the carriers and BlackBerry).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • HT3748 Can't receive or send emails on Exchange using Mail 5.3 (and system 10.7)

    I have two Macs, one running on 10.6 and the other on 10.7 systems. I can receive and send Exchange emails on the 10.6 (mail 4.6) computer but not from the 10.7 (Mail 5.3) computer. The Account summary and set up is the same but I can not receive or send. I checked the account activities, all green. Checked the connection doctor, all green. Deleted adn re created the email account, the server accepted, yet I am still can't receive or send emails from the computer with 10.7 system. Any suggestions.

    Hi Latoque,  yes I did try to change it in both places but it doesn't seem  to retain it for the Outgoing server.When I go to Preferences> Account information,  the Incoming server password it very obvious but the Outgoing server password is not.While still on the Account information page I go down to the Outgoing Mail Server (SMTP): section and click on the two V's at the end of the entry and then click on the Edit SMTP Server List.....I then click on Advanced tab and enter the Outgoing password there below my User Name. I believe I am entering it in the correct place however it does not stay there and there is no reminder to Save when you exit the page.Please correct me if I an not entering the  password in the right place. Thanks

  • I can get my email from the iCloud website, but my password won't work on my home computer to receive and send email

    When I open my email on my home computer, I can't receive or send email that is @mac based. I get a message that my passwork is invalid.  When I go to the iCloud website, my password works just fine.  Any clues?

    Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
    Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
    Entering iCloud email settings manually in Snow Leopard or Leopard

  • How to use canon pixma MX377. I can't receive and send fax messages

    Can please anyone send me complete instruction manual in english for my pixma canon MX377 machine because I can't receive and send fax messages. I'm connected to a PBX extension line or a xDSL splitter. Every time i called a person on the machine, I can hear him but he can't hear me. Thank you very much.

    Hi rgc,
    The PIXMA MX377 user's manual is available in an online format and can be downloaded from the Canon Asia website.  The following link will take you to the Manuals page for the PIXMA MX377:
    http://support-asia.canon-asia.com/P/search?model=PIXMA+MX377&filter=0&menu=manual
    Once on the page, please scroll through the list and select the manual that corresponds to your operating system (Windows or Mac), then click the DOWNLOAD NOW button on the following page that appears to download and view the manual.
    This didn't answer your question or issue? Find more help at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • HT201320 I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. H

    I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. Help!!

    Yahoo's servers are notoriously unreliable. Use the "Yahoo" account type when setting it up. If it doesn't work, and you are positive the credentials are correct, wait a while and try again.
    While you're waiting, set up a free gmail or iCloud email account.

  • Where do I go to stay posted on when Icloud will be up and running with respect to receiving and sending email?

    Where do I go to stay posted on when Icloud will be up and running with respect to receiving and sending email?

    http://www.apple.com/support/icloud/systemstatus/

  • HT201320 I have an Apple Ipad.  I was having problems receiving and sending emails via my yahoo email account.  I deleted the account and then tried to install it but it won't connect to server. Could you let me know what I do please?

    I have an Apple Ipad.  I was having problems receiving and sending emails via my yahoo email account.  I deleted the account and then tried to install it but it won't connect to server. Could you let me know what I do please?

    I think you have to turn off Private Browsing.
    Tap "Private" on Safari Screen to disable Private Browsing. When top of screen is white, Private Browsing is off.
    http://i1224.photobucket.com/albums/ee374/Diavonex/547958b4a8c01ac084dd6649e8386 a0f_zps12fa0cca.jpg

  • Email settings don't work, can't receive or send email

    No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked.  I used to be able to at least receive email, but for many months I have not been able to send email.  I have called support and emailed Verizon and no one has been able to help.
    So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works.  I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
    I also have comcast.net and my own website email in Outlook  and now NONE of my email accounts work as of 11/11/2013.  It appears Verizon is the key to my problems.
    Any thoughts?

    Maryde wrote:
    No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked.  I used to be able to at least receive email, but for many months I have not been able to send email.  I have called support and emailed Verizon and no one has been able to help.
    So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works.  I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
    I also have comcast.net and my own website email in Outlook  and now NONE of my email accounts work as of 11/11/2013.  It appears Verizon is the key to my problems.
    Any thoughts?
    Verizon should have no impact on your ability to use Outlook with your comcast.com account.  Verizon is only providing the pipe to Comcast, and I can get there there just fine.  Something must have been changed in your Outlook setup for your Comcast account (which is separate from the settings for your Verizon account) or Comcast must have changed something that broke your Comcast settings.
    If you provide your exact Outlook settings (inbound and outbound including servier names, ports, and SSL settings), perhaps someone can help.
    Also, can you successfully use the Verizon webmail to access your mailbox?

  • Since "upgrading" to OSX ML, I can't receive or send email. Why?

    Since "upgrading" to OS X Mountain Lion, I can't receive or send emails in my @icoud or @me mail accounts and when I delete old messages in the Inbox, they come back the next time I check the Inbox. oes anyone know why the mail is this screwed-up? I've been forced to reroute all of my mail to my windows Outlook account to receive them.
    jrincr

    Go to System Preferences > iCloud and make sure your account info is correct, delete the password and reenter to be sure it is clean.  Go to Mail and then open Preferences and check the account informaiton for the iCloud account and again, delete and reenter the password for the account.  Sometimes the passwords get garbled during an upgrade.

  • Iphone 4s-when wifi is off and I am away from my home connection can I receive and send texts and text messages?  I want to keep my wifi off to limit data (email etc) to when I want to check it.  Cellular is roaming"voice only" it says.Can I get texts?

    When my wifi is off and I'm away from my home connection - it shows wifi off (unless I turn it on to check my email etc.) - and in the settings cellular it shows "voice only". Will I be able to receive and send texts in those settings?  Or check voicemail.  I had wanted to keep my email from coming in all the time and only want to check it periodically - so I turn ON my wifi when I want to check my email.  But when my wifi was off away from home- I hadn't seemed to be getting my texts.  So- do I need to keep wifi roaming connected when away from home to receive and send my texts in real time.  (which is what I want) or am I still able to send and receive texts with my wifi off when I'm away from home.  (When I'm home I am connected to my home data plan automatically through wifi and I get texts when I'm home - but I'm thinking I'm not getting texts in real time - is it because my wifi is off when I'm away from home?  My cellular shows voice only when my wifi is off away from home.  Am I doing it right to receive and send texts away from home?  Or do I need to open up the wifi in order to receive and send text messages.  I know that I would need to turn on wifi roaming - which will use data - for email checking or sending - as well as to use browsing apps and now I'm guessing to receive voice messages I may have missed?  So do I need wifi on to receive texts too?  Thank you - GregorySC

    Hello GregorySC,
    In order to send and receive SMS or MMS messages, you will need to have an active cellular data or Wi-Fi connection.
    You will need these to send and receive iMessages:
    An iPhone, iPad, or iPod touch
    iOS 5.0 or later
    A cellular data connection or a Wi-Fi connection
    A phone number or Apple ID registered with iMessage in Settings > Messages
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Allen

  • Problem using iPad to receive and send emails when not at home

    I am unable to send or receive emails from any outside wifi location like Tesco / ikea but once home there is not a problem. Messages reads "Server unable to respond" I was wondering if it is a security issue ?

    Greetings
    I suspect that the issue is the SMTP server settings. On your home network you are using your providers SMTP server and all is fine (If you check your email account configs you will find that the SMTP server is set to your providers?).
    When you use a different network (provider) mail will not be sent unless you use that networks (providers) SMTP server (this is a security issue to address ways of "spamming").
    So if youre 3G/4G provider is the same as you home provider all will work well via your home WiFi. If you turn off WiFi and just use your 3G/4G connection to send mail (iPhone/iPad etc) all will work well (when you are out and about and using anothers WiFi network).
    If you are connected to, say a MacDonalds WiFi, mail will probably not be sent. (It will be received though).
    Using WEB mail interface (via your WEB browser) removes this problem as well. 
    (A SMTP server is what is used to send email. So to successfully use anothers (not a networks the same as your providers) WiFi network and send email via it, you must know the SMTP servers name and reconfigure your email account/s to use that server to send mail.)

  • Different color of Receive and send email in a thread

    Hi,
    I have upgraded to Mac OS 10.10.
    In Mail app, the background color of Receive and Sent email now is the same in a thread. Previously in 10.9, Sent email will have a dark color background.
    Is there any way I can configure to have the same way in previous version? It's esier to distinguish Receive mail from Sent mail.
    Thanks
    Khuong

    Hope this link deals with your exact requirement.!!
    https://blogs.oracle.com/christomkins/entry/send_an_email_with_a_binary_at

  • Can I receive and send a wifi signal at the same time on my MBP?

    Okay, so here's the deal. I recently moved across from where I was living. My old place is still using my internet and wifi. It is strong enough for me to pick it up on my MBP, but not strong enough for my iPhone 5. I know the Mac only has one wifi channel, so it can only send a signal if it is hooked up by ethernet.
    Is there a way for my MBP to connect via wifi and then send a signal out for my phone?
    Would a dongle work? If so, how could I set that up?
    Thanks.

    no you cant.
    your mac have one Wireless network card ,so you can connect to a lan or share a lan
    but not in a time use one card.
    if you have two cards , i think it will be. i mean , you can buy a usb wireless card and try it

  • N97mini email app does not receive and send emails

    I have installed Nokia email app (build 10.2.0.26 (main)) onto my N97mini. I have setup it up to fetch emails from my gmail and yahoo mail accounts. I also added gadgets to my screen so that I can view incoming emails. It worked before. But now, it stops fetching emails. When I go options->tools->connection info, it always shows offline mode.
    I use several wifi network between home and school. Other app like opera works fine. I can use opera to access my gmail. When I do options->Send/receive, nothing happen. The icon on the top of the email screen is always a circule with a slash. So it means offline mode. I suppose when I click Send/receive it should go online to check emails. But it does not. Very few times, it goes online and checks email by itself. But I have no idea what triggers that.
    The setting is:
    what to sync [Inbox] = sync enabled
    when to sync [days] = 7 days; [hours] = on all day; [disable sync when] = battery at 15%; [Send and receive] = soonest;
    Please advice what do I miss here?

    now my one account works perfectly without any additional changes, but my other one works not.
    it shows that my password or username is wrong then i deleted it, created it new. after typing password and username 10 times right it worked. i got my emails and one minute later the same problem again...
    i really do not understand the problem... i use the same preferences for the other account and it works, and everything worked untill yesterday. seems like it works if the iphone just wants to.
    i am feeling like using windows
    my provider is gmx. pop account information with my adress and name, server for incomming emails: hostname is pop.gmx.net username and password are correct.
    thank you.

  • Issues receiving and sending email

    I am havng major issues with email. Here's is what has happened and what I have done:
    1. The account is with Roger ISP in Canada, which uses Yahoo for it's email. I am running Mac OS X Lion (cannot update to Mountain Lion machine is not compatible.) Everything on the machine is up-to-date software, security updates, etc.
    2. Mail began by rejecting the password for the main email account (I have 3 email accounts with the ISP). I could not receive email. When using web based mail everything was fine.
    3. I decided to change the password. This needed to be done anyway, so I set a new password. Email worked briefly, then went back to rejecting the password.
    4. After researching forums I read that the best way to fix this was to remove the email account and then add it back in. After archiving old mail I removed the account and added it back in. Mail's auto-configure settings saw this as an IMAP account (unusual as it's always been POP) but I thought it would know best and let it set up as IMAP. The account worked fine for a day or two and then started rejecting the password again.
    5. I once agin deleted the account and this time set it up without auto-config using the POP settings supplied by the ISP. These have not worked at all. The password has been rejected since setting it up. Again, web based email works fine.
    6. The two other email addresses on this account have been fine (sending/receiving) until today. One of the addresses received a message "The sender email address XXXX was rejected by the server".
    7. I have read that these password issues are common with Yahoo related email accounts and that they usually resolve themselves. This has happened briefly in the past and that was indeed the case. This time however it is weeks into this issue.
    8. I have not yet contacted the ISP - they are notorious for their lack of support and frankly I'm usually better at fixing these issues myself (or with community support).
    If anyone has any insight it would be greatly appreciated.

    sdgardne wrote:
    Hi and Welcome to the Forums!
    It is likely that some setting has been accidentally changed on your BB by someone. Websites can be coded to perform better with some browsers rather than others. The BB Browser can appear to websites as several different things...that setting is, from within the Browser App, (BBKey > Options > Browser Configuration > Browser Identification). Changing that to another browser might help your BB interact better with some websites. In combination with all of the other configuration settings, you need to find the combination of all of these settings that works best for the sites you are visiting. Sadly, there is no "best advice" to give as each persons needs are different. But, I typically find that changing the Browser Identification often helps -- most often by changing to FF or IE (if those are available to you...the options vary by carrier).
    Good luck!
     In addition to that, I would just add that there are 3rd party browsers that I find are much better for most browsing on the blackberry. Try Opera or Bolt...both render pages very well and compress the data so that it loads faster on your phone.
    Kijana
    Please remember to:
    1. Mark Accept as Solution on the appropriate post once your issue has been resolved
    2. Give Kudos to helpful posts (click the star next to the post)
    Thanks

Maybe you are looking for