Connecticting to the itunes store/Authorization of iphone issues

Hello, I am currently unable to access the iTunes store or authorize my new iPhone 4s. Whenever i attempt to connect or authorize my phone i am prompted with : "Itunes could not connect to the itunes store. An unknown error occured (310) Make sure your network connection is active and try again.I have network connectivity, i;ve made sure that it is allowed past teh firewall and Uninstalled and reinstalled it. Still nothing. Any ideas?
thanks,
Eric

Hello xess711x,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning connectivity issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
You may want to review the information under the heading "Troubleshoot issues in Windows."
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
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6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
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Hello, Ninaxand.
Thank you for visiting Apple Support Communities.
If you are a US customer, try forcing all applications to close and power cycle the device. Test accessing iTunes Radio after processing these steps. I would also make sure cellular data is enabled for iTunes.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
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Hello michael.suffoletto
Check out the article below on manually managing your music by dragging and dropping the music that you want to your iPhone within iTunes.
Managing content manually on iPhone, iPad, and iPod
https://support.apple.com/kb/ht1535
Regards,
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Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
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http://support.apple.com/kb/HT1430
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manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
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Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
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Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
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Mario

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seem like it's going to be a while before this gets sorted out . . .
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http://www.apple.com/feedback
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perfect, thanks.
When I try to connect to the itunes store, it says 'accessing itunes store' and just hangs there.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Connecticting to the itunes store/Authorization of iphone issues

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