Connecting 6310 to PC

My PC is running Windows XP SP2 and I have Nokia PC Suite 4.81 installed. I have bought a Data cable which connects my phone to a USB port on my PC. During installation of the software suite, the phone could not be recognised. I took a guess and forced it to see COM 1 which allowed the software installation to complete. The phone, however, remains unconnected to the PC. The cable came with software which installs OK but still fails when it trys to 'see' the phone. Any ideas?

03-Mar-200706:16 PM
poppy wrote:
My PC is running Windows XP SP2 and I have Nokia PC Suite 4.81 installed. I have bought a Data cable which connects my phone to a USB port on my PC. During installation of the software suite, the phone could not be recognised. I took a guess and forced it to see COM 1 which allowed the software installation to complete. The phone, however, remains unconnected to the PC. The cable came with software which installs OK but still fails when it trys to 'see' the phone. Any ideas?
poppy,
Poppy,
Did you get any help on this as I have the same problem, most likely with the same connecting cable ! Checking the Windows Device Manager I found that the USB cable was appearing as ComPort 4. I used this in the installation process but the Nokia software only seems prepared to accept either Com Port 0 or Com Port 1.
Anybody got any ideas ?

Similar Messages

Problem connecting wirelessly with HP 6310 printer

Since our computer automatically updated from Windows 8 to 8.1 a couple of weeks ago, we have not been able to use our HP 6310 printer. It connects with the computer through a wireless internet router. Have updated the HP driver to 8.1 to no avail. Any suggestions would be appreciated. Thanks.

Hey there @Benjie18 ,
I read your post about how you cannot use your Officejet 6310 printer since upgrading to Windows 8.1. I have a few ideas that come to mind that I am going to suggest and I hope they help!
1. Run the Print and Scan Doctor, which may find the problem and correct it.
2. Make sure the printer can make copies.
3. Try Uninstalling the Printer Software, restarting the PC and reinstall - HP Photosmart and Officejet Full Feature Software and Drivers
Let me know the results. If you run into any issues or errors, let me know!
Have a great day!
R a i n b o w 7000I work on behalf of HP
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OfficeJet 6310xi will not connect to DLink 614 Router

The 6310 will print when attached to any of my PCs however when I plug it into the router I have no connection. That is to say the NIC and the router are not showing any connection lights. I've tried to manually set the IP and plug/unplug the printer, and followed the users Manuel with no luck. I've also tested the cable/router port by connecting to another PC and it works fine. The NIC on the printer will show activity (read lights work) but when you plug it into the router the lights on the printer NIC go out. Finally, I've tried resetting the printer to factory defaults thinking that would work but it didn't. Any recommendations would be great b/c at this point I just want to network the printer.
Thanks
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I would recommend using the HP Print and Scan Doctor to help diagnose and resolve your connection issue.
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Can two computers, one USB, other LAN, both use an HP 6310?

Hello,
Might be daft question. I have an HP 6310 all in one which I sometimes use (with difficulty, but does work) with Bluetooth and sometimes with USB. This works fine with one computer that was originally set up with the USB option.
I now have two computers and also a wired (LAN) network through a network switch and the router. Can one computer be set up with the USB software for local printing and the other with Ethernet,and still access the printer? You might ask why I don't just use the LAN on both, but I would just like to know if it is possible. I guess it comes down to whether the setup sends data to the printer to determine which method of connection to use, or is the printer just "dumb" and responds to whichever source is connected to it.
Naturally, as the only user of the network, I would not be using both computers at once for printing to avoid any conflict.
Many new printers are supplied with wireless 802/n capability, but is their a device that can convert the 6310 to wireless 802/n?
Thanks

Hello Meldrewoflewes,
Your Question " Can one computer be set up with the USB software for local printing and the other with Ethernet,and still access the printer? "
Answer : Yes
Regards,
Jabzi
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VGA on laptop to HDMI on TV needs connected.

I have an HP 2000 (HP 2000-329WM Notebook PC) With the AMD Radeon HD 6310 graphics and only an VGA connector out. Will someone please tell me what it is EXACTLY that I need to get to connect it to my HDMI 1 (PC) input on my TV. TV manual shows that I will need a headphone out to RCA cable for input on TV for audio, and I know that works (and great at that) but what do I need for the vidio portion of the madia. I have read a lot of posts (not just in this forum) and it seems there are some idiots out there that don't know in from out. I just want to know EXACTLY WHAT WILL make this conversion work. Tired of watching Netflix on the notebook when I have this great larger screen that I should be able to use.
Thanks in advance for any sensible knowledge about this. (Notebook was a gift or it would have had an HDMI output on it so I can't bitch about an othwewise good notebook).
This question was solved.
View Solution.

Hi,
Already mentioned on the following post:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/VGA-on-laptop-HDMI-on-TV-needs-connected/m-...
You need a CONVERTER, not ADAPTER The setup:
The following list may help:
http://www.ebay.com.au/sch/sis.html?_kw=HDMI+To+VGA+COMPONENT+Adaptor+A+V+Digital+Converter
Laptop (VGA) ---- Converter from VGA to HDMI ------ TV
You also need sound, you can buy a converter with sound OR connect sound directly from laptop to TV.
Regards.
BH
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Problem setting up HP 6310 all-in-one printer/scanner

I have just installed archlinux for the first time, and so far everything is working great except for a HP 6310 all-in-one printer/scanner. This printer is connected by wire to a router, and the computer communicates with the router over a wireless connection. I have managed to install the printer through cups and print a test page. The problem is getting hplip and sane set up. I belive that if I get hplip set up correctly that that will take care of the sane problem.
Trying to install the printer with hp-setup:
[mike@archy ~]$ sudo hp-setup -i 192.168.1.104
Password:
HP Linux Imaging and Printing System (ver. 3.9.12)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
Setting up device: hp:/net/Officejet_6300_series?ip=192.168.1.104
| PRINT QUEUE SETUP |
Please enter a name for this print queue (m=use model name:'Officejet_6300'*, q=quit) ?
Using queue name: Officejet_6300
Locating PPD file... Please wait.
error: No PPD found for model officejet_6300 using new algorithm. Trying old algorithm...
Found PPD file: drv:///hp/hpcups.drv/hp-officejet_6300_series.ppd
Enter a location description for this printer (q=quit) ?computer room
Enter additonal information or notes for this printer (q=quit) ?
Adding print queue to CUPS:
Device URI: hp:/net/Officejet_6300_series?ip=192.168.1.104
Queue name: Officejet_6300
PPD file: drv:///hp/hpcups.drv/hp-officejet_6300_series.ppd
Location: computer room
Information:
error: Printer queue setup failed. Please restart CUPS and try again.
Restarting cups doesn't change anything.
Running hp-check gives this:
[mike@archy ~]$ hp-check
HP Linux Imaging and Printing System (ver. 3.9.12)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux archy 2.6.32-ARCH #1 SMP PREEMPT Sat Jan 23 13:53:44 UTC 2010 i686 Intel(R) Pentium(R) III CPU 1133MHz GenuineIntel GNU/Linux
Distribution:
unknown 0.0
Checking Python version...
OK, version 2.6.4 installed
Checking PyQt 4.x version...
OK, version 4.6.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.2
error_log is set to level: debug
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.9.12 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.9.12
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.12.29
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = hp:/net/Officejet_6300_series?ip=192.168.1.104
[installation]
version = 3.9.12.29
date_time = 01/24/2010 15:48:05
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
Officejet_6300_series
Type: Unknown
Device URI: socket://192.168.1.104
PPD: /etc/cups/ppd/Officejet_6300_series.ppd
PPD Description: HP Officejet 6300 Series, hpcups 3.9.12
Printer status: printer Officejet_6300_series is idle. enabled since Sat 23 Jan 2010 02:26:45 PM CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0xb1d at 004:002:
warning: Device URI: (Makeuri FAILED)
| USER GROUPS |
lp wheel network video audio optical storage scanner power users mike
| SUMMARY |
error: 1 error or warning.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
I have a feeling that the problem is here:
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Something about the backend isn't right, but I'm out of my depth here. Any suggestions would be appreciated.
One other point. It works with no problem in Ubuntu with both hplip and sane, so I know it is possible. I just haven't figured out the trick yet.

Well, it's fixed now, but I'm not sure why. I hooked up a HP 3970 usb scanner to my computer and when I started xsane it not only found it, but also found the 3610 all-in-one on the network. I checked hp-tools, and the 3610 was there also.So everything is working now, but I'm still curious as to why the 3610 wouldn't work with sane and hp-setup until I plugged in the 3970 to the computer.

OfficeJet 6310 Will Not Install on Windows 7

I have an HP OfficeJet 6310 that I am trying to install on a computer operating on Windows 7 64-bit. Using the Add A Printer feature, I am able to add the printer but it will only print - it will not scan. When attempting to scan from the all-in-one, I get a message that says "No Scan Options." I visited the HP website & downloaded the driver but when attempting to install the driver, I receive a message that says it did not fully install. I am trying to install the printer via a wired USB connection but during the driver installation, when told to plug in the USB cable the driver does not recognize that the cable has been plugged in. When using the driver downloaded from the HP website, I cannot install the printer to print or scan. I am a bit confused because the all-in-one worked perfectly on both XP and Vista. Please help.

I have the same problem. You need to reinstall it with the Vista downloads, not the windows 7

PB with HP 6310 All-in-one

Hello all,
I just purchased a HP 6310 all-in-one printer. It installed just fine with my Win XP machine. I installed the software on the PB, but when I was asked to plug in the USB connection, no connection found. I use the USB ports all the time, so I know they work. It acts like a bad usb cable, but I am able to print from my other computer, so it is a PB issue. Does anybody know why the HP Setup Assistant does not see the printer when plugged in? Thank you.

Have you tried any other USB devices in the same ports on the computer?

Officejet 6310 and windows 8.1 rt

how do i get my hp officejet 6310 to connect wirelessly to my surface 2 running windows 8.1rt. right now it cant find the printer. before the last update it did.

Hi frank8122, welcome to the HP Forums. Windows RT uses print drivers that are already in the operating system. If it is going to work, you can go to "Step two: Install the software" and follow the Windows RT instructions for "Wired (Ethernet) or wireless connection": Install the Printer Software in Windows RT or Windows 8 on a Tablet.
If that does not work, then the printer is not supported to work in Windows RT 8.1.
TwoPointOh
I work on behalf of HP
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Problem connecting Nokia N95 to Audi MMI via Audi ...

Hello again!
My dad has recently upgraded his phone from his old-ish Motorola RAZR to the N95 and now can't connect properly to the car. He bought the handsfree set when he still had the Nokia 6310, so it's designed for that, but his next phone, the Motorola had no problem synching with the car and everything worked fine. But now, with the new one, it only works as a headset of sorts. The phonebook is inaccessible, and the ringing is only heard when you make the initial connection, and even that the standard ring ring, not the mp3 he has as his ringtone. And from the second auto-connect afterwards, the MMI only mutes the radio, and makes no other sound.
I've paired my Nokia 6280 with it and it works as it should, addressbook, ringtone and all.
Is this the problem of the N95 not supporting the old version of Bluetooth, like i've been reading on the forum and can't be resoloved by any other means than getting another phone or can it be solved by a simple firmware upgrade?
Also, i've tried googling for UHV 1733 and haven't had a single hit. I am confused. :?

I don't know personally but it has been discusse before somewhere else. Try this link:
http://discussions.apple.com/thread.jspa?messageID=4735345&#4735345
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HP Officejet 6310 All-in-One alignment failure error

Unable to copy. When I turn on printer it attempts to align print heads but produces error message "Alignment failed". I can print from computer.
Thanks.
CJCJC

Hi @CJCJC,
Welcome to the HP Forums!
I noticed that you are getting the alignment failure error with your HP Officejet 6310. I am happy to help you with this issue!
I would suggest a hard reset, by going to this post, How to perform a Hard Reset, by @Rich1. It is important that the printer's power cable is plugged directly into the wall outlet, not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Also, I would recommend making sure none of your ink cartridges are low or empty, and that they are Genuine HP ink cartridges.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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HP 6310 all in one, the Print Cartridge Door Hinges are broken.

I have 2 printers HP 6310 all in one with the same problem, the Print Cartridge Door Hinges are broken.
Were can I buy the parts? is it too difficult to change them?
Is it a HP repair services in my area?
Is it any "recall" for this problem? I know same peobles with the same trouble
I thank you for your help
geny

Hi geny,
I understand the cartridge door latch has broken.
I will be happy to help you.
This is a older model so you might not be able to get that part replaced.
I have provided the HP Parts Surfer. It doesn't look like a replaceable part.
If you can get it to connect and tape the door shut so the printer recognizes the door is closed, you might still be able to still use the printer.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
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Gemini02
I work on behalf of HP

[SOLVED] Radeon HD 6310 on AMD E350 APU

I currently have a Raspberry PI running as a download/XBMC server with Arch Linux ARM connected to a TV through HDMI. This worked well so far, but I wanted to take some load off the RPi and bought an AMD E350 APU with an integrated Radeon HD 6310 GPU. Unfortunately, I'm not getting the video/audio out to work properly with Arch Linux x86_64.
Here is what I have done so far (reboots between appropriate steps):
Followed the Beginners' guide as for any other install.
Installed alsa-utils, mesa, mesa-demos, xorg-[server, server-utils, xinit], and created a user and added the user to the "audio,video" groups.
Installed the open source "xf86-video-ati" driver, added "radeon" to my MODULES array, found no other modesetting options, regenerated initramfs, and added a /etc/X11/xorg.conf.d/20-radeon.conf file for good measure. I also added "radeon.audio=1" to my kernel parameters and regenerated the GRUB config file.
With that setup, I tested the sound with the following:
# aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 1: ALC662 rev1 Digital [ALC662 rev1 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
# aplay -D plughw:0,3 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
# speaker-test -c 2
Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
Using 16 octaves of pink noise
ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave
Playback open error: -2,No such file or directory
where the aplay command didn't return an error, but also did not play any sound. Note that a test to the analogue sound did in fact work.
In addition to the sound not working, I wanted to test if the video will work with XBMC with
# glxinfo
Error: unable to open display
Thinking that maybe something went wrong, I reinstalled most of the above mentioned packages to no avail, and also checked that the "radeon" module was loaded, which it was. I then uninstalled the open source driver, removed "radeon" and "radeon.audio=1" from the appropriate files and regenerated GRUB and initramfs.
Next I decided to try the proprietary driver (reboots between appropriate steps):
Added the Vi0l0 [xorg114] and [catalyst] repositories
Installed xorg-related packes, catalyst-[hook, utils, libgl] and checked that "fglrx" was added and blacklisted "radeon".
Ran "aticonfig --initial" and checked the file.
Testing if the display works after verifying that the module loaded with lsmod:
# fglrxinfo
Error: unable to open display (null)
At this point I started to doubt the drivers working with the hardware, so I booted up with a live openSUSE 13.1 USB (kernel 3.11) with the "radeon.audio=1" option enabled. Testing the display here (cropped):
# glxinfo
name of display: :0
display: :0 screen: 0
direct rendering: Yes
seems to work fine, along with HDMI audio.
I have then clean installed Arch again, reinstalled mesa, xorg and xf86-video-ati and re-added all the parameters and such. Also tried some random things like adding "amd64_agp" to the modules, "radeon.pcie_gen2=0" to the kernel parameters in any attempt to get it to work, but nothing has yet.
At this point I'm stuck. Any help in getting this to work will be greatly appreciated.
Other useful info (cropped for relevance):
# cat /proc/asound/cards
0 [Generic ]: HDA-Intel - HD-Audio Generic
HD-Audio Generic at 0xfeb44000 irq 42
1 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xfeb40000 irq 16
# cat /proc/asound/modules
0 snd_hda_intel
1 snd_hda_intel
# lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6310]
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler HDMI Audio
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
# dmesg | grep radeon
[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=e847df24-9ec6-4d7a-8cb9-58c67334c6a5 rw quiet radeon.audio=1
[ 0.000000] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=e847df24-9ec6-4d7a-8cb9-58c67334c6a5 rw quiet radeon.audio=1
[ 1.780114] [drm] radeon kernel modesetting enabled.
[ 1.780205] fb: conflicting fb hw usage radeondrmfb vs VESA VGA - removing generic driver
[ 1.781733] radeon 0000:00:01.0: VRAM: 384M 0x0000000000000000 - 0x0000000017FFFFFF (384M used)
[ 1.781739] radeon 0000:00:01.0: GTT: 1024M 0x0000000018000000 - 0x0000000057FFFFFF
[ 1.782586] [drm] radeon: 384M of VRAM memory ready
[ 1.782589] [drm] radeon: 1024M of GTT memory ready.
[ 1.807454] radeon 0000:00:01.0: WB enabled
[ 1.807463] radeon 0000:00:01.0: fence driver on ring 0 use gpu addr 0x0000000018000c00 and cpu addr 0xffff8800b36bec00
[ 1.807468] radeon 0000:00:01.0: fence driver on ring 3 use gpu addr 0x0000000018000c0c and cpu addr 0xffff8800b36bec0c
[ 1.808256] radeon 0000:00:01.0: fence driver on ring 5 use gpu addr 0x0000000000072118 and cpu addr 0xffffc90010eb2118
[ 1.808306] radeon 0000:00:01.0: irq 40 for MSI/MSI-X
[ 1.808334] radeon 0000:00:01.0: radeon: using MSI.
[ 1.808379] [drm] radeon: irq initialized.
[ 1.946378] [drm] radeon: dpm initialized
[ 2.025643] fbcon: radeondrmfb (fb0) is primary device
[ 2.069485] radeon 0000:00:01.0: fb0: radeondrmfb frame buffer device
[ 2.069490] radeon 0000:00:01.0: registered panic notifier
[ 2.069526] [drm] Initialized radeon 2.36.0 20080528 for 0000:00:01.0 on minor 0
Edit: Spelling and dmesg output.
Last edited by cornelus (2014-04-04 15:17:33)

Hello andy123, thanks for the response.
As far as I know, I do not believe the /etc/X11/xorg.conf.d/20-radeon.conf file is necessary, but I tested the system with and without it. The current contents is just
Section "Device"
Identifier "Radeon"
Driver "radeon"
EndSection
As you mentioned, I would also prefer using the open source driver as I've often read and heard that it has better support than Catalyst.
Regarding the groups, I did in fact test the system with and without my user being in the video and audio groups. I do not start Xserver explicitly in a desktop environment, but rather just test for an available display via glxinfo. This test works well, as XBMC does the same check to see if OpenGL support is available, will not run if it is not available and prints the same error as glxinfo. No Xorg logs are available in /var/log/, maybe because it does not even begin to start due to lack of display.
The analogue channel is unmuted, and the default HDMI channel does not show a 'Master' or any other channel for that matter except S/PDIF. From a friend I've heard that this is correct, as the HDMI volume can not be set like this. The alsamixer UI is the same as on the openSUSE live disk, which worked fine.
I haven't installed XBMC on the new installation again, but will do so now and see if that forces X to write some logs.

6310 All In One - Crashes IE7 when printing, (hpzui054.dll?)

I am calling on all you HP experts out there to assist me with a problem I’ve been experiencing with an HP Officejet 6310 All-in-One printer. What happens is the employee will be printing web based reports from Internet Explorer. She will click Print from the file menu and make some preference settings (draft mode, BW printing, fast printing). The print dialogue box appears fine and she can make those preference changes, however, it is when she presses the print button that she witnesses the error. What happens is, IE7 will crash (IE has experienced an error and must close…). Her IE windows will close and the printer will not print the page. She commented that she “knows” when the crash is about to occur because after pressing the print button, nothing happens for a few seconds, then IE crashes. This is not every time she tries to print. She may print (the exact same website) 5 or 6 times in succession and it will print fine. Then, out of the blue, it crashes. In one instance, she received an IE crash when she clicked the “Preferences” button in the print dialogue box.
Printing in Word and Excel has not appeared to cause this problem.
System Specs:
The laptop experiencing the problem is a Dell E6400 32bit system running Windows XP SP3 with 2GB of ram and an 80gb hard drive and Internet Explorer 7.0. It has all critical updates as of the week of the 23rd (Februrary). .Net frameworks include: 1.0, 1.1, 2.0, 2.0 SP2, 3.0 and 3.5. The laptop is a fresh install, and the employee commented that this problem happened on her original laptop before it was recently upgraded.
Driver version is the latest (7.0.1), right from HP’s support website. Connection method is USB.
What I have tried so far:
Uninstalled and reinstalled the printer using the included factory driver CD.
Uninstalled and reinstalled the printer using the FULL driver package from HP’s website
Uninstalled and reinstalled the printer using JUST THE DRIVER from HP’s website.
Attempted to print without selecting advanced preferences (Fast draft, BW printing, etc)
Errors details obtained during the times the crash occurred:
AppName: iexplore.exe        AppVer: 7.0.6000.16791       ModName: ntdll.dll
ModVer: 5.1.2600.5512         Offset: 000429fa
I hit properties, then features, and error came before I could select fast draft.
AppName: iexplore.exe      AppVer: 7.0.6000.16791     AppStamp:4949c35a
ModName: ntdll.dll      ModVer: 5.1.2600.5512      ModStamp:4802a12cf
Debug: 0       Offset: 000429fa
AppName: iexplore.exe      AppVer: 7.0.6000.16791     AppStamp:4949c35a
ModName: hpzui054.dll      ModVer: 60.54.45.0      ModStamp:443a1824f
Debug: 0       Offset: 000d3a9e
Our corporate issued laptops contain a “core” base group of programs (Office 2003, Adobe Reader, Vipre Antivirus, Sun Java, Google Toolbar). We try to keep them clean of any unnecessary programs that may conflict.
*Mention*, I have “Data Execution Prevention” on for Explorer.exe file. I understand there was a bug a while ago that caused certain HP printers to print blank pages if this was enabled. Not sure if it’s the same here.
Hopefully the information I provided helps lead towards a fix for this rather annoying bug. Reinstalling the operating system and/or reverting back to IE 6.0 is not an option. The employee was reporting this problem with an older corporate laptop she was issued and I wanted to wait and see if the problem carried over onto the new laptop, which it did. Let me know if you need any additional information from me and I thank you in advance.

I have had no luck in troubleshooting the problem with the HP 6310 driver. After doing some reading on the forums, I was pointed in the direction of using an alternative driver. The forum poster recommended using the HP DeskJet 990c or HP DeskJet 5940 driver. I tested both of these alternate drivers out and they sent print jobs just fine. Below are instructions on how to setup an alternate print driver (using the 990c driver). Those wanting to use the 5940 driver must download and install that driver first, then follow the steps. The 5940 driver offers some advance features (such as "Fast Draft"), that the 990c driver does not.
Step 1: Install an alternate printer driver
To install an alternate printer driver for a HP DeskJet 990C printer, follow these steps:
1. Click Start, Printer and Faxes.
2. Double-click the Add Printer icon. Click Next.
3. When prompted, choose Local, and then click Next.
4. In the Manufacturers list, choose HP.
5. In the Printer list, choose the HP DeskJet 990C printer, and then click Next.
6. Choose LPT1 as the port, and then click Next.
7. The printer name should be listed as HP DeskJet 990C Printer.
8. Click No when the "Do you want your Windows based programs to use this printer as your default printer?" message appears. Then click Next.
9. Click No when the "Would you like to print a test page (recommended)" message appears. Then, click Finish.
Step 2: Configure the alternate printer driver
1. In the Printers Window, right-click the icon for HP DeskJet 990C printer.
2. Click Properties.
3. Click the Ports tab.
4. Click the down-arrow where it says "Print to the Following Port." Select DOT4_00x port that the all-in-one software created. The all-in-one's model number should appear as part of the port destination.
5. Leave the HP DeskJet 990C printer identified as using the following driver, and click Apply.
6. Close the Printer Properties window.
It is still too early to tell if this drive will be a suitable substitute. However the tests so far have appeared promising.

Windows 7 HP Officejet 6310 A-I-O Printer

I am trying to install the HP OfficeJet 6310 on a Fujitsu Siemenns Laptop running Windows 7 (64Bit) The Laptop is connected to a wirless router. The printer is connected to the router via a CAT 6 patch cable. I can print to the printer because I was able to install the driver by going through 'Add Printer'
The printer was detected on the network and a driver installed. However I only used this as I was unable to install the full software download due to a problem. When I run the driver application I encounter the following error message...
'The computer does not have the necessary USB software support to allow completion of a USB installation.....'
There are no issues in device manager and my USB ports all work with other devices
I am not trying to install via a USB port anyway
I cannot get past this part of the installation as my install is aborted automatically
Any solution?

Hi,
you may try skipping the system check and check if that may bypass the problem,
When the System Requirements Check window appears, click on the Cancel button while holding the Ctrl+Shift keys. This will bypass the sys. req. check and continue the installation. You may need to do this several times for the installation to proceed.
If that doesn't help I would recomemnd ensuring that you have the latest USB drivers for your PC, please clarify your PC model and I would try pointing you further as possible.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Connecting 6310 to PC

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