Connecting 8110 to a computer
Hi, I my computer does not recognize, communicate to or charge my Pearl 8110. My current Blackberry (7130c) is recognized and communicates and charges. When plugging in the new Blackberry (8110), it says "One of the USB devices attached has malfunctioned...". I believe at one time it did seem to recognize it, but I have never been able to get the desktop manager to see it. I suspect it is a corrupted driver, but I am at a loss as how to replace the driver. I have replaced the Phone and the Cable. I have installed and removed and reinstalled the Blackberry Device Software (8110M_PBr4.3.0_rel164_PL2.6.0.53_A4.3.0.93_AT&T_Wireless) and the Desktop Manager (and upgraded it (DM 4.6.0.13)). I have also loaded BlackBerry USB and Modem DriversENG (DM4.6b13).msi. I am running Windows XP 2.06. Thanks in advance for your help! I have been pulling my hair out for over a week on this.
e
Hi,
I would find it hard to believe (but not impossible) that you received two Peals with defective USB ports.
It may well have happened. Especially as you cannot charge via wall or USB.
I would look over these to links on connectivity and see if any apply:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00125&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02640&sliceId=SAL_Pub...
I'm going to try and find any relevant knowledgebase article on this,
Thanks
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