Connecting 8110 to a computer

Hi, I my computer does not recognize, communicate to or charge my Pearl 8110.  My current Blackberry (7130c) is recognized and communicates and charges. When plugging in the new Blackberry (8110), it says "One of the USB devices attached has malfunctioned...". I believe at one time it did seem to recognize it, but I have never been able to get the desktop manager to see it. I suspect it is a corrupted driver, but I am at a loss as how to replace the driver. I have replaced the Phone and the Cable.  I have installed and removed and reinstalled the Blackberry Device Software (8110M_PBr4.3.0_rel164_PL2.6.0.53_A4.3.0.93_AT&T_Wireless) and the Desktop Manager (and upgraded it (DM 4.6.0.13)).  I have also loaded BlackBerry USB and Modem DriversENG (DM4.6b13).msi.  I am running Windows XP 2.06.  Thanks in advance for your help!  I have been pulling my hair out for over a week on this. 
e

Hi,
I would find it hard to believe (but not impossible) that you received two Peals with defective USB ports.
It may well have happened. Especially as you cannot charge via wall or USB.
I would look over these to links on connectivity and see if any apply:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00125&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02640&sliceId=SAL_Pub...
I'm going to try and find any relevant knowledgebase article on this,
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

Maybe you are looking for

  • How to deduct return goods amount directly in invoice

    Dear Experts, Customer return the goods now, after six months he will raise an sales order. Now client requirement is the return goods amount deduct from this this invoice. they want to show in billing,total amount and deducted amount with reason. Re

  • Changing a document name opens the file

    I was wondering if this was a new issue with Leopard... or just my mouse. In Tiger, if you needed to change the name of a file, or folder on the desktop... or anywhere, you could click, and it would highlight the words to change the name. Now, if you

  • FCP (studio):  imac vs. powermac

    I am purchasing a new mac. I know using a powermac will be better,but for the price will I really see that big of a difference using the iMac(2.1) vs. the dual core 2.0? and, will the standared graphics cards offered be much different? thanks for the

  • Error at the moment to send the report for the printer.

    When I execute a report for the Report Builder (Oracle Developer Suite 10g), the report is generated successfully, but, at the moment to send for the printer errors occur: REP-0069/REP-57054/REP-50157 (error 1848). Please, help me!!! Nádia

  • Retrieving Reports from Cache

    10gAS 9.0.4.1 Reports 9.0.2.0.3 First Issue: I am trying to reuse reports from cache. I have caching turned on in my rep_<server>.conf file, and the following entry in my cgicmd.dat file: rep17: report=<report name>.jsp <parameter>=%1 desformat=pdf d